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    Onboarding Specialist Intern - Indianapolis, United States - Cox Communications

    Cox Communications
    Cox Communications Indianapolis, United States

    4 weeks ago

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    Description
    Company
    Cox Automotive - USA

    Job Family Group

    Business Operations

    Job Profile

    Intern

    Management Level

    Individual Contributor

    Flexible Work Option

    Can work remotely but need to live in the specified city, state, or region

    Travel %

    No

    Work Shift

    Day

    Compensation
    Hourly base pay rate is $ $28.80/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

    Job Description

    Fleet Services - A Cox Automotive Company keeps your fleet moving

    Headquartered in Indianapolis, Fleet Services by Cox Automotive has grown to become one of the largest fleet maintenance companies in the country.

    Fleet Services is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. Fleet Services also services customers utilizing its 50+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in-house call-center and provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime.

    Fleet Services is the largest independent fleet maintenance company in the country, is currently hiring an Onboarding Specialist Intern to work in the Learning and Performance Solutions department.

    Duties & Responsibilities:
    • Rotate through four talent development functions (facilitation, content creation, graphic design, project management) with respect to our multi-week Mobile Tech orientation program
    • Assume the leadership/management of a quality improvement initiative from inception to conclusion
    • Create and present a capstone project to propose ideas and solutions to management for improving internal processes, systems, and customer service
    • Engage with internal stakeholders, subject matter experts, and technicians
    • Understand the overall concept of Fleet Services; including the brand, internal/external customers, and service goals
    • Learn elements of the Adobe Creative Suite, Articulate, and our internal Learning Management System (LMS)
    Requirements
    • Pursuit of a bachelor's degree in Organizational Training and Development, Educational Technology, or a similar field with a preference for those entering their third or fourth year of post-secondary study
    • Experience with Microsoft 365 (PowerPoint, Outlook, Teams, Word, Excel, OneNote) preferred
    • Experience with Adobe Creative Suite and Articulate preferred
    • Knowledge of ADDIE as an instructional design methodology to help organize and streamline the production of course content and the creation of learning solutions is preferred
    • Ability to work in a fast-paced environment and manage time efficiently between multiple priorities/projects
    • Exceptional verbal and written communication skills, interpersonal skills, initiative, and the ability to work independently in a team environment
    • Obsessed about the learner experience
    • Possesses a Servant Leadership mindset
    • Mechanical inclination strongly preferred, either professional or enthusiast competency
    • Ability to occasionally lift and/or move up to ten (10) pounds
    Office Environment
    • Position is located near the Fleet Services home office at 9585 Valparaiso Court, Indianapolis with some remote work possible
    • Intern will be embedded within the highly energetic, diversely talented Learning and Performance Solutions team
    • Team members dress in business casual attire
    Drug Testing

    To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

    Benefits

    Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

    About Us

    Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.


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