- Logistics #24 93{{jcity}}{{jstate}}ManufacturingJob DescriptionIPG Photonics is revolutionizing the laser industry as the pioneering developer and leading producer of fiber lasers and amplifiers.
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FlightSafety International Oklahoma, United StatesAbout FlightSafety International · FlightSafety International is the world's premier professional aviation training company and supplier of flight simulators, visual systems and displays to commercial, government and military organizations. The company provides training for pilot ...
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Customer Service Representative
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Client Services Representative
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Customer Service Representative
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Customer Service Representative
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Patterson Company LLC Oklahoma City, United StatesPatterson isn't just a place to work, it's a partner that cares about your success. · One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating ...
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Client Services Representative
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Summit Financial Group Inc. Oklahoma City, United StatesJOB SUMMARY/ORGANIZATIONAL IMPACT: · The Client Service Representative I is a strategic support position for the Benefit Department and is an important point of contact for our clients. The Client Service Representative I position must be highly responsive to client requests and ...
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Field Service Representative
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Veterinary Client Service Representative
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StandardAero Careers Oklahoma, United States Full timeField Service Representative - Illinois · Build an Aviation Career You're Proud Of · Your work ties us all together, helping our teams function and operate. As a Field Service Representative , you'll have responsibility for Mobile Service Team activities on gas turbine powered ...
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Domino's Pizza LLC Oklahoma City, United States· Domino's Pizza | Team Say Yes is currently hiring Customer Service Representatives/Inside Help · Want the best part time job out there? A schedule that will work with you not against you? A job that allows you plenty of time left over for school activities, sporting events, h ...
Customer Service Representative - Oklahoma City, United States - IPG Photonics
Description
Customer Service RepresentativeOur mission is to develop innovative laser solutions to make the world a better place.
To accomplish this mission, we are committed to attracting and retaining the best talent and an engaged, diverse, and thriving workforce that drives a sustainable future for our company and society.
Working at IPG Photonics you can expect challenging projects, a motivating and friendly environment, and competitive benefits.JOB FUN CTIONManage large amounts of incoming callsProvide accurate, valid and complete information to customers Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Resolve customer complaints via phone, email, mail or social media Answer questions about warranties or terms of sale Work with customer service manager to ensure proper customer service is being delivered Close out or open call records Compile reports on overall customer satisfaction Resolve customer complaints via phone Assist with process orders and timely ship product and spare parts to customer.
Maintain accurate information in the online portal for the products Assist with RMA and have replacement shipped to customer.Handle inquiries about deliveries Prepare product or service reports by collecting and analyzing customer informationRequirementsStrong phone contact handling skills and active listeningFamiliar with CRM systems and Microsoft spreadsheetCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize and manage time effectivelyHigh school diploma or equivalent; college degree preferredThis position must meet Export Control compliance requirements, therefore a US Person as defined by 22C.F.R are required.
US Person includes US Citizen, lawful permanent resident, refugee, asylee.License exception Technology and software under restriction (TSR) defined in 15 CFR 740.6 may permit person from Country Group B.
This position must meet Export Control compliance requirements, therefore a US Person as defined by 22C.F.R are required. US Person includes US Citizen, lawful permanent resident, refugee, asylee.License exception Technology and software under restriction (TSR) defined in 15 CFR 740.6 may permit person from Country Group B.
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