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    Call Center Representative - Phoenix, United States - TalentBridge

    TalentBridge
    TalentBridge Phoenix, United States

    4 weeks ago

    talentbridge background
    Description

    Call Center Representative (Contract-to-Hire)

    Join a dynamic and forward-thinking team with one of our premier clients in the financial/banking industry. As a leading player in the industry, our client offers a unique opportunity for individuals seeking a rewarding career in customer service. We are currently seeking passionate and customer-focused individuals to join our team as Call Center Representatives.

    Job Highlights:

    • Position: Call Center Representative
    • Job Type: Temporary (6 months) with potential for permanent placement
    • Location: Phoenix, AZ
    • Training: Comprehensive training provided for success
    • Compensation: $18.00 hourly rate

    Job Description:

    As a Call Center Representative, you will be the frontline ambassador for our client's premier banking services. This role is more than a job; it's an opportunity to make a meaningful impact by providing top-notch customer experiences. Your key responsibilities include:

    • Assisting clients with inquiries related to their premier banking services.
    • Handling various financial transactions, including payments, card-related issues, and account management.
    • Collaborating with a supportive team in a dynamic and innovative environment.
    • Adhering to performance metrics and delivering exceptional service on every call.

    Qualifications:

    We're looking for individuals who possess:

    • A passion for delivering outstanding customer service.
    • Previous customer service experience, preferably in financial services or banking.
    • Strong communication skills and active listening abilities.
    • Patience and the ability to take ownership of customer concerns.
    • Basic Microsoft Office and email correspondence experience.
    • Experience in a metric-driven environment.

    Why Join the Team:

    • Growth Opportunities: The possibility of a permanent role with a premier financial institution.
    • Comprehensive Training: Gain valuable skills and knowledge in the banking industry.
    • Competitive Compensation: Enjoy a competitive hourly rate with the potential for growth.
    • Hybrid Work Model: Balance work and life with our hybrid work environment.

    Ready to elevate your career with a premier banking opportunity? If you're passionate about customer service and looking for a chance to thrive, we want to hear from you.

    #

    #LI-CC

    #INDCLT

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