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    Inbound Customer Care Agent - Savannah, United States - Mass Markets

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    Description
    Mass Markets
    • JobID: 39713 [Customer Service Representative] As an Inbound Customer Care Agent at Mass Markets, you'll: Support inbound customer service projects for a wide variety of clients; Identify customers' needs, research every issue, provide solutions, and upsell customers on new products and services; Accurately document and process customer claims in appropriate systems; Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures...
    Hiring Immediately >>


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