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    Front Desk Associate - Savannah, United States - Flotel II Inc

    Flotel II Inc
    Flotel II Inc Savannah, United States

    2 weeks ago

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    Description

    Job Description

    Are you looking for a fulfilling and long-lasting career opportunity?

    At North Point Hospitality, we value our team members as a key to our success. While any company can offer you a job, at North Point, we provide a satisfying career tailored to your aspirations. Through training, experience, and strategic development, we empower our employees to reach their objectives and positively impact our guests' experiences. Joining North Point Hospitality means being part of a supportive environment with extensive benefits and numerous chances for personal and professional growth.

    Join the North Point Team as a Front Desk Agent who embodies NPH Guest Service Principles by warmly welcoming guests, managing business transactions, and promptly addressing guest needs and requests.

    Essential Functions:

    • Warmly greets and welcomes arriving guests.
    • Manages guest check-in, check-out, and billing processes.
    • Handles guest information and inquiries professionally and promptly.
    • Meets all service requirements and adheres to company policies and procedures.

    Qualifications and Skills:

    • High School diploma.
    • Desired 1-year experience in hotel front desk.
    • Excellent verbal and written communication abilities.
    • Customer service-oriented with a friendly demeanor.
    • Proficient in computers.
    • Detail-oriented with strong problem-solving skills.
    • Ability to handle challenging situations calmly.

    Work Environment:

    Professional setting requiring business-casual attire or professional uniform. Strong communication skills essential for interactions with both internal and external customers.

    Physical Demands: Close vision, repetitive motion, bending, standing (up to 8 hours), walking, reaching, occasional lifting up to 25 lbs.

    Core Competencies:

    Professionalism

    Ability to anticipate and cater to guest needs professionally and courteously.

    Demonstrates care and respect towards all customers.

    Acts as a welcoming host to all guests.

    Benefits:

    • Employer-subsidized medical insurance plans.
    • Vision & Dental coverage.
    • Vacation/Holiday pay.
    • 401k and Roth Retirement Savings programs.
    • Employee Wellness Program.
    • Financial education platform access.
    • Employer-paid Accidental Death and Dismemberment Insurance.
    • Travel discounts on room rates and food/beverage purchases.
    • Flexible Spending Account.
    • Group Life Insurance for family members.
    • Critical Illness Coverage.
    • Short Term Disability Insurance.

    About North Point Hospitality Group:

    Established in 1978, North Point Hospitality is a hotel development and management company based in Atlanta, GA. Our focus is on creating upscale hotels in prime markets through partnerships with industry leaders like Hilton and Marriott. With a strong history of developing 29 hotels valued at over $540 million, we own and operate 8 hotels in the southeast and have 6 more under construction or in development.

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