- Schedules service work, and processes retail, warranty and internal repairs orders efficiently and in a timely manner.
- Manages technician's workflow and schedules assigned repair orders appropriately.
- Performs detailed write-up of customers concerns and incorporate required work utilizing "Complaint, Cause & Correction" on each repair order and provide timely estimates for customer approval.
- Has a continuous learning mindset, develops and maintains a high-level of service knowledge, including product recalls, service bulletins and warranty/service contract guidelines.
- Builds and maintains positive customer and manufacturer relationships to strengthen customer loyalty, increase referrals and enhance dealer reputation.
- Resolves customer complaints or concerns in a timely manner and always looks for ways to better serve our customers.
- Obtains warranty or service contract approvals in a timely manner.
- Assists in maintaining a safe and environmentally friendly service operation.
- Effectively communicates with customers on a timely basis, keeping the customer proactively informed of the status and completion of their repairs.
- Performs quality control checks on finished boats, assuring completion of repairs & cleanliness.
- Promotes teamwork, and supports other team members, departments and locations to insure the customer has a seamless experience through the sale, financing, delivery and subsequent servicing of the boat.
- Supports sales team in the execution of successful Boat Shows, Store and Off-site sales/customer events.
- Customer satisfaction, both internal and external.
- Effective customer communication.
- Technician efficiency/productivity.
- Service response & turnaround times.
- Service RO revenues and profitability.
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Marketing Manager
2 weeks ago
Hawks Cay Resort Duck Key, United StatesAbout Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a Peop ...
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Restaurant Server
3 weeks ago
Cheeca Lodge & Spa Islamorada, United StatesNorthwood Investors is a privately held real estate investment advisor that was founded in 2006 by John Kukral, the former President and CEO of Blackstone Real Estate Advisors. Northwood employs a fundamental, value-driven investment strategy with a longer-term outlook. Northwood ...
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Spa Desk Reception and Boutique Store Clerk
2 weeks ago
Cheeca Lodge & Spa Islamorada, United StatesNorthwood Investors is a privately held real estate investment advisor that was founded in 2006 by John Kukral, the former President and CEO of Blackstone Real Estate Advisors. Northwood employs a fundamental, value-driven investment strategy with a longer-term outlook. Northwood ...
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Host/Hostess Morada Bay Beach Club
1 week ago
Cheeca Lodge & Spa Islamorada, United StatesNorthwood Investors is a privately held real estate investment advisor that was founded in 2006 by John Kukral, the former President and CEO of Blackstone Real Estate Advisors. Northwood employs a fundamental, value-driven investment strategy with a longer-term outlook. Northwood ...
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Front Desk Agent
1 week ago
Cheeca Lodge & Spa Islamorada, United StatesNorthwood Investors is a privately held real estate investment advisor that was founded in 2006 by John Kukral, the former President and CEO of Blackstone Real Estate Advisors. Northwood employs a fundamental, value-driven investment strategy with a longer-term outlook. Northwood ...
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Host/Hostess - Morada Bay Beach Club (FT)
1 week ago
Cheeca Lodge & Spa Islamorada, United StatesNorthwood Investors is a privately held real estate investment advisor that was founded in 2006 by John Kukral, the former President and CEO of Blackstone Real Estate Advisors. Northwood employs a fundamental, value-driven investment strategy with a longer-term outlook. Northwood ...
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Restaurant Host/Hostess
2 weeks ago
Cheeca Lodge & Spa Islamorada, United StatesNorthwood Investors is a privately held real estate investment advisor that was founded in 2006 by John Kukral, the former President and CEO of Blackstone Real Estate Advisors. Northwood employs a fundamental, value-driven investment strategy with a longer-term outlook. Northwood ...
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Director, F&B
2 days ago
Cheeca Lodge & Spa Islamorada, United StatesNorthwood Investors is a privately held real estate investment advisor that was founded in 2006 by John Kukral, the former President and CEO of Blackstone Real Estate Advisors. Northwood employs a fundamental, value-driven investment strategy with a longer-term outlook. Northwood ...
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Dual Licensed Massage/Esthetician
2 weeks ago
Cheeca Lodge & Spa Islamorada, United StatesNorthwood Investors is a privately held real estate investment advisor that was founded in 2006 by John Kukral, the former President and CEO of Blackstone Real Estate Advisors. Northwood employs a fundamental, value-driven investment strategy with a longer-term outlook. Northwood ...
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Maintenance Engineer
2 days ago
Cheeca Lodge & Spa Islamorada, United StatesNorthwood Investors is a privately held real estate investment advisor that was founded in 2006 by John Kukral, the former President and CEO of Blackstone Real Estate Advisors. Northwood employs a fundamental, value-driven investment strategy with a longer-term outlook. Northwood ...
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Maintenance Engineer
2 weeks ago
Cheeca Lodge & Spa Islamorada, United StatesNorthwood Investors is a privately held real estate investment advisor that was founded in 2006 by John Kukral, the former President and CEO of Blackstone Real Estate Advisors. Northwood employs a fundamental, value-driven investment strategy with a longer-term outlook. Northwood ...
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Maintenance Engineer
1 week ago
Cheeca Lodge & Spa Islamorada, United StatesNorthwood Investors is a privately held real estate investment advisor that was founded in 2006 by John Kukral, the former President and CEO of Blackstone Real Estate Advisors. Northwood employs a fundamental, value-driven investment strategy with a longer-term outlook. Northwood ...
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Cheeca Lodge & Spa Islamorada, United StatesNorthwood Investors is a privately held real estate investment advisor that was founded in 2006 by John Kukral, the former President and CEO of Blackstone Real Estate Advisors. Northwood employs a fundamental, value-driven investment strategy with a longer-term outlook. Northwood ...
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Bartender - Morada Bay Beach Club
4 days ago
Cheeca Lodge & Spa Islamorada, United StatesNorthwood Investors is a privately held real estate investment advisor that was founded in 2006 by John Kukral, the former President and CEO of Blackstone Real Estate Advisors. Northwood employs a fundamental, value-driven investment strategy with a longer-term outlook. Northwood ...
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Host/Hostess - Morada Bay Beach Club (FT)
4 days ago
Cheeca Lodge & Spa Islamorada, United StatesNorthwood Investors is a privately held real estate investment advisor that was founded in 2006 by John Kukral, the former President and CEO of Blackstone Real Estate Advisors. Northwood employs a fundamental, value-driven investment strategy with a longer-term outlook. Northwood ...
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Bellperson and Valet
1 week ago
Cheeca Lodge & Spa Islamorada, United StatesNorthwood Investors is a privately held real estate investment advisor that was founded in 2006 by John Kukral, the former President and CEO of Blackstone Real Estate Advisors. Northwood employs a fundamental, value-driven investment strategy with a longer-term outlook. Northwood ...
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Marine Technician
1 week ago
Boaters World Marine Centers Islamorada, United StatesJob Description · Job DescriptionDescription:Boater's World Marine Centers is a proud member of Outdoor Network. Outdoor Network is a premiere dealer and distributor powerhouse with over 20 years of experience in the powersports and marine industry. ODN owns BOATS.NET so we have ...
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Tax Specialist for Capital Investments
4 weeks ago
Horizon Group North Key Largo, FL, United States Freelance**Publication Date**: 31/03/2023 · **Contract Type**: Full-time · **Field of Work**: Finance · **Country**: Germany · **Position Location**: Frankfurt am Main · **Company Description**: ODDO BHF SE is one of the leading independent private banks in Germany. Our clients include hi ...
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Labor Technician
1 week ago
Keys Auto Center Key West, FL, United States Full timeJob Description · Certified Ford Technician - Eligible for Relocation Assistance · US-FL-Key West · Job ID: · Type: Full-Time · # of Openings: 1 · Category: Skilled Labor-Trades · Keys Auto Center · Overview · Keys Auto Center is a division of the Warren Henry Auto Group, ...
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Certified Toyota Technician
6 days ago
Warren Henry Automotive Group Key West, United StatesPosition Overview: · Keys Auto Center is a division of the Warren Henry Auto Group, Automotive News Best Dealerships To Work For. If you have the drive, we have the career for you. · We are looking to TWO Certified Toyota Technicians to our team. Relocation assistance in additi ...
Service Advisor - Islamorada, United States - OneWater
Description
We are looking for an experienced Internal Service Advisor to process our Sales Boats for delivery at our Caribee store in Islamorada, Florida.Service Advisors are responsible for providing an excellent customer service experience at their OneWater store. They are passionate about delighting customers and achieving or exceeding the customers' expectations through timely service, done in a profitable and efficient manner.
Duties & Responsibilities
Drug Screening and background check are required.
Salary Description
$60,000.00 annual salary + Commission