- Provide all levels of support to the customers for all LAN/WAN issues.
- Demonstrate familiarization and hands-on experience with Cisco Routing & Switching, SonicWall Firewall, Windows Server 2019.
- Conduct data captures to obtain network performance information when required.
- Handle all escalations.
- Keep abreast of new technologies and recommend adoption as appropriate. Identify areas for automation or other process improvement.
- Participate in team on-call rotation and provide support during project and operations related cutovers.
- Respond, troubleshoot, identify root cause, and remediate issues in a complete, documented, and timely manner.
- Work with cross-functional teams supporting our Team Members.
- Communicate effectively with both internal and external senior-level management to understand internal system needs.
- Knowledge and experience VPN technologies, modern switching platforms, Cisco Routing & Switching, Sonicwall Firewall.
- Knowledge of Cisco Enterprise Wireless or other Enterprise Wireless
- Knowledge and experience with routing protocols.
- Knowledge of Cisco ISE experience is a plus.
- Strong knowledge in numerous types of hardware, software/applications
- Knowledge and experience working with CRM Ticketing systems
- Familiarity with Microsoft Windows operating systems, and Microsoft Servers.
- Strong interpersonal skills, oral communication skills, and proven analytical and problem-solving abilities.
- Strong understanding of the organization's goals and objectives.
- Minimum 3 years of experience in IT networking
- Advanced Network Industry certification e.g., CCNA
- Hands-on experience with the Cisco Nexus, Cisco Catalyst Layer 2 /3 Switches Cisco ISR and ASR series routers.
- Knowledge of Aruba Switching and Ruckus Switching is a plus.
- Knowledge of Firewall technologies including Cisco Firewalls, Fortinet, Sonicwall
- Knowledge and experience in IP networking, L2/L3 network protocols (spanning-tree, OSPF, BGP), LAN/WAN, TCP/IP, DHCP, DNS, routing, , VLAN, ACL, NAC.
- Demonstrated ability to systematically troubleshoot problems in complex systems and network environments.
- Experience of supporting customers in production data centers.
- Experience in improving network monitoring in order to avoid service disruptions.
- Excellent problem solving, debugging/troubleshooting skills are required.
- Ability to multi-task in a fast-paced environment is a must.
- Demonstrated ability to systematically troubleshoot problems in complex systems and network environments.
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Network Engineer-CCNA - Thousand Oaks, United States - Johnson Service Group
Description
Job Description
Job DescriptionJSG is seeking a Senior Network Specialist in Thousand Oaks, CA. This is an onsite direct hire opportunity. We are currently searching for an experienced Network Support Specialist to join our client's technical Support team. The ideal candidate will have significant experience with WAN/LAN, VPN, Enterprise Wireless and other networking technologies. We are looking for someone who is motivated, detail-oriented, and able to work independently and as part of a team. The ideal candidate will have 3-5 years of experience in Network support and administration of multi-platform LAN/WAN environments with an active CCNA or higher certification.
The Network Support Specialist performs activities required to support our client's customer's Enterprise LAN/WAN network and supporting operations, production datacenters, Wireless, and other devices. This is a technical position and requires strong troubleshooting and analytical skills – combined with a keen ability to communicate well in both verbal and written form.
Responsibilities:
Position requirements (Technical Skills):
Education and Experience:
** Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
Company DescriptionOur people and culture make JSG a great place to work. We are all about growing and investing in our staff. JSG's mission is to empower people, help our clients reach their goals, and hire motivated individuals.We offer medical, dental, vision, life insurance options, paid time off, sick time, 401(k), weekly pay, and more.
Johnson Service Group, Inc. (JSG) is a North American leader in the staffing and consulting services industry, with 40 years of experience investing in people and companies. We are always looking for great people to join our team—we want to see your success here at JSG
We can be found locally in more than 30 offices throughout the United States and Canada. JSG continues to work diligently to offer our clients and candidates world-class service and diversified offerings to fit their evolving needs.
Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
Company Description
Our people and culture make JSG a great place to work. We are all about growing and investing in our staff. JSG's mission is to empower people, help our clients reach their goals, and hire motivated individuals.\r\r
We offer medical, dental, vision, life insurance options, paid time off, sick time, 401(k), weekly pay, and more.\r
\r
Johnson Service Group, Inc. (JSG) is a North American leader in the staffing and consulting services industry, with 40 years of experience investing in people and companies. We are always looking for great people to join our team—we want to see your success here at JSG\r
\r
We can be found locally in more than 30 offices throughout the United States and Canada. JSG continues to work diligently to offer our clients and candidates world-class service and diversified offerings to fit their evolving needs.\r
\r
Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
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