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IT Help Desk Technician
1 day ago
Koorsen Fire & Security Indianapolis, United StatesBecoming the leader in the fire and security industry takes talent - yours. We are looking for experienced IT Help Desk Technician in the Indianapolis, IN, area to join our best-of-the-best team as we drive the industry forward and pursue excellence Technician, Help Desk, Help, I ...
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IT Help Desk Technician
2 weeks ago
Bytecafe Consulting, Inc. Indianapolis, United StatesOverview · Bytecafe Consulting, an experienced Managed Service Provider in Indianapolis for 25 years has an opening for a IT Help Desk Technician for its Indianapolis office. · Bytecafe is looking for a top-tier IT Help Desk Technician to drive customer satisfaction through our t ...
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Help Desk Specialist
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Dialing Innovations Indianapolis, United States**Job Title:** Help Desk · **Job Description:** · This role will be responsible for providing phone support, setup support, monitoring, provisioning, and setting up hardware and clearly and accurately documenting customer issues and resolutions. This role will provide basic help ...
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Help Desk Technician
6 days ago
Lids Indianapolis, United StatesAbout Our Company · Lids Sports Group is the largest licensed sports retailer in North America, selling fan and fashion-oriented headwear and apparel across the US, Canada, Mexico, Europe, and Australia. Operating out of Indianapolis, IN, our retail stores offer officially licens ...
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IT Help Desk Technician
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Bytecafe Consulting, Inc. Indianapolis, United StatesOverview · Bytecafe Consulting, an experienced Managed Service Provider in Indianapolis for 25 years has an opening for a IT Help Desk Technician for its Indianapolis office. · Check you match the skill requirements for this role, as well as associated experience, then apply wi ...
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Help Desk Analyst
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Insight Global Indianapolis, United StatesJob Description · Provide technical phone support for all service locations and handle all incoming tickets via ServiceNow · Will manage and maintain desktops and server computer systems, as well as configure and troubleshoot POS peripherals · Partner with three other help desk a ...
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Help Desk Coordinator
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Aimic Indianapolis, United StatesTitle: Help Desk Coordinator/Intermediate · Duration: 4 Months Contract with an extension · Location: Indianapolis, IN Hybrid) · Must Have Skills: · Non-IT help desk experience · Strong customer service experience · Accuracy in data entry · Excellent human relation skills with th ...
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Help Desk Analyst
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Insight Global Indianapolis, United StatesProvide technical phone support for all service locations and handle all incoming tickets via ServiceNow · Will manage and maintain desktops and server computer systems, as well as configure and troubleshoot POS peripherals · Partner with three other help desk analysts to suppor ...
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Help Desk Specialist
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Leidos Indianapolis, United States· At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the righ ...
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Help Desk Technician
3 days ago
Lids Indianapolis, United StatesAbout Our Company · Lids Sports Group is the largest licensed sports retailer in North America, selling fan and fashion-oriented headwear and apparel across the US, Canada, Mexico, Europe, and Australia. Operating out of Indianapolis, IN, our retail stores offer officially licens ...
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Help Desk Technician
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IndyGo Indianapolis, United StatesPosition Title: Help Desk Technician · Safety Sensitive: No · Supervisor's Title: Manager – Technical Support · FLSA Status: Exempt · Department: Information Technology · Division: Technical Support · POSITION PURPOSE · The Helpdesk Technician provides Tier 1 level support ...
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Help Desk Coordinator
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Apollo Technology Solutions LLC Indianapolis, United StatesTitle: Help Desk Coordinator · Location: Indianapolis, IN · Duration: 3+ Months · Note: Hybrid · Job Description: Understand eligibility guidelines and the application approval process · Efficiently review and process applications · Investigate flagged applications and follow up ...
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Help Desk Technician
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Cordant Health Solutions Indianapolis, United StatesAbout the Organization · Cordant Health Solutions · • has over 29 successful years as a highly recognized leader in the toxicology industry, providing solutions for clinicians, criminal justice agencies and treatment providers involved with substance use disorder and criminal jus ...
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Help Desk Coordinator
1 week ago
Echo IT Solutions, Inc Indianapolis, United StatesHelp Desk Coordinator · Indianapolis, IN · Need local to IN candidates only. · The top responsibilities will include application processing, customer service interaction, and case management. The ideal candidate will be able to quickly learn how to process applications while fo ...
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Purchase Card Help Desk Support
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Corinth Consulting Group Indianapolis, United StatesCorinth is looking for a Purchase CardHelp Desk Support to join our team in support of our DHS customer. The qualified candidate should be able to perform Purchase Card Help Desk support, systems support, on-line/off-line data entry support, and clerical assistance as required to ...
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IN-IDOE Help Desk Coordinator/Intermediate
1 week ago
HCL Global Systems Indianapolis, United StatesHybrid - 3 days onsite per week - local candidates only · Indiana Department of Education · This position will be instrumental in the administration of a new human-centered federal government benefit program · The top responsibilities will include application processing, custome ...
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IN-IDOE Help Desk Coordinator/Intermediate
1 week ago
Smart Gauge Staffing LLC Indianapolis, United States· Short Description: · This position will be instrumental in the administration of a new human-centered federal government benefit program. · Complete Description: · The top responsibilities will include application processing, customer service interaction, and case management. ...
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Operations Analyst I/IT Help Desk
4 weeks ago
BCforward Indianapolis, United StatesRole: Legal Operations Analyst I · Location: 3x a week, Indianapolis, IN 46204 · Duration:06/03/2024 to 04/21/2025 · Required Qualifications · Minimum of three years of experience in operations and/or technology services roles (corporate law department or law firm operations ...
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IT Technician
1 week ago
Cynet Systems Inc. Indianapolis, United StatesQualifications: · Completed Apple Certifications: CompTIA A+ and Apple Certified Support Professional. · Completed Microsoft 365 Fundamentals Certification. · Previous Help desk experience. · Previous Customer Service experience. · ...
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Laptop / Desktop Field Technician
3 weeks ago
LanceSoft Indianapolis, United StatesJob Description: As a Field Engineer 4, you will work in a highly directed environment. · Your assignments for this Project will include repair activities such as replaceable unit swapping, image loading, and unit testing using a detailed script. · You will also perform other non ...
Information Technology Help Desk - Indianapolis, United States - AllSTEM Connections
Description
AllSTEM Connections is hiring for one of our prestigious client. Please make a note of the details below and Kindly apply if you would like to pursue this position further .
Title – IT Help Desk
Onsite Location - Indianapolis, IN
Long term contract . Slated till 5/2024
Hourly Rate - $20 -$25
Required Experience Years
This role is 100% onsite 5 days a week. You will be rotating between our 3 Indianapolis sites
Qualifications:
High School Diploma/GED.Qualified candidates must be legally authorized to be employed in the United States.
• Completed Apple Certifications: CompTIA A+ and Apple Certified Support Professional
• Completed Microsoft 365 Fundamentals Certification
• Previous Help desk experience
• Previous Customer Service experience
Responsibilities:
Technicians will be the "face of IT", working directly with Lilly resources to address computer issues, questions and concerns. Technicians will proactively work with customers to create world class digital user experience, whether in the office, traveling internationally or ensuring uninterrupted service/support for submission success.
Work will focus on improving productivity through proactive identification/remediation of potential hardware issues, leveraging data analytics to determine areas of focus, and proactively ensure devices meet security standards (patches, driver updates, supported app levels, etc.). . IT On Point technicians are the primary point of contact for hardware, operating systems, and enterprise applications, new hire onboarding, accessory assistance and users' adoption of new and upcoming IT initiatives and services.
• As a key contributor to this team, you will bring your high learning agility and end user/customer service skills to understand the critical business processes that enable productivity through technology.
• You will bring your technical and customer experience to troubleshoot technical issues when they arise.
• With your curiosity of all things technical and willingness to drive change, you will work with peers and customers to improve the digital user experience across Lilly.
• Working knowledge in the set-up, configuration, and use of computer hardware, software, and network including internet security and data privacy principles
• Diagnostic and problem-solving skills with focus on end point devices, peripherals, and advanced knowledge of all O365 (Word, Excel, Outlook, PowerPoint, Azure, SharePoint, Teams etc.)
• Excellent technical and non-technical communication skills required: ability to partner with other Infrastructure teams to troubleshoot technical issues; must be able to translate technical content for non-technical customers.
• Basic understanding of multiple operating systems (Windows, Mac, iOS)
• Certification as IT Technician will be an advantage (e.g., Microsoft Certified IT Professional)
The Workforce Productivity Services team is looking for an IT Support Technician with expertise in Windows and Macs.