- You are the primary and first point of contact for all your assigned customer accounts.
- You are responsible for establishing and growing the business partner relationship with each customer. You become the face of Logical Net and take responsibility for each customer's success in their IT journey.
- You will coach each customer on IT best practices and advise them on their IT strategy (including helping them budget for IT needs). This includes scheduling and leading quarterly business reviews.
- You are also the traffic controller, making sure all customer projects meet their milestones and the right business or technical expertise is available when needed.
- You will prepare & finalize business proposals and IT service orders to meet your client's technology needs.
- You review the accuracy of monthly invoices, tickets & project time entries.
- As needed, you will travel to your customer locations to achieve all of the above.
- Proven ability to build and maintain business relationships
- Excellent organization and follow-through skills - you pay attention to the details and have a system to do so
- Strong verbal and written communication skills
- A broad understanding of IT technology and common IT challenges facing a small/medium-sized businesss
- You understand how businesses work and their key challenges. You know how to read and can explain a financial report.
- You have a deep understanding of Logical Net's products & services and how they can be applied to your assigned customer accounts.
- You have a valid driver's license. Expect 15-25% local travel.
-
Account Manager
1 week ago
Tim McGrath - State Farm Agent Clifton Park, United States**Benefits**: · - 401(k) matching · - Bonus based on performance · - Company parties · - Competitive salary · - Flexible schedule · - Free food & snacks · - Free uniforms · - Opportunity for advancement · - Paid time off · - Parental leave · - Signing bonus · - Training & develop ...
-
Account Manager
3 weeks ago
PharMerica Albany, United StatesOur Company: · PharMerica · Overview: · As a critical member of a dynamic, growing pharmaceutical services company, you will be vital in the company's success · The **Account Manager of Client Services** cultivates and maintains an on-going strategic relationship with their clien ...
-
Account Manager
1 week ago
CLEAResult Albany, United States**We are looking for a talented individual** · To join our team as a Market Outreach Specialist. Responsible for developing an increased awareness in and adoption of targeted energy efficient technologies, strategic market development, customer satisfaction, as well as delivering ...
-
Account Manager
2 days ago
Gron Confections Albany, United States**Position Title**: Account Manager · **Company Overview**: · We are Grön, makers of the most delicious cannabis edibles on earth. We're one of the largest cannabis edibles brands in North America, dedicated to producing high-quality products that cater to the diverse needs of ou ...
-
Account Manager
1 week ago
Mike DiMarco - State Farm Agent Rye, United StatesJob Description · Job DescriptionPosition Overview · State Farm Insurance Agent located in Rye, NY is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Mike DiMarco - State Farm Agent, you will build and develop customer relatio ...
-
Medicare Account Manager
2 weeks ago
CAPITAL DISTRICT PHYSICIANS HEALTH PLAN INC Albany, United StatesGrounded by a compelling mission, core values, and compassion for people, CDPHP and its family of companies offer a strong foundation for a rewarding career. Established in 1984, CDPHP is a physician-founded, member-focused, and community-based not-for-profit health plan that off ...
-
Commercial Account Manager
1 week ago
Fox Pest Control Albany, United StatesAre you a hungry Commercial Pest Control Account Manager or Sales Professional looking to grow? Fox Pest Control is offering a rare opportunity to help shape the future of commercial pest control with one of the fastest growing PC companies in the industry. · Known for our outsta ...
-
Strategic Account Manager
2 weeks ago
Ronco Albany, United StatesAre you outgoing and do you enjoy meeting new people? Do you like technology and enjoy helping people solve problems? What if you could make a difference by connecting people to something bigger than themselves and providing solutions that help them in their most critical time of ...
-
Employee Benefits Account Manager
2 weeks ago
The Reis Group Latham, United StatesThe Benefits Account Manager works closely with the rest of the Benefits Team to deliver high-quality and efficient service to both internal and external customers while adhering to the highest ethical standards, promoting the image of the Agency, and providing superior levels of ...
-
beBee Handyman Ocean Breeze, FL, United States FreelanceI am in need of a Management service with the following characteristics in Ocean Breeze, FL:What type of management service is needed? · Accounting · Type of management service contract · Continuous consultancy (monthly or quarterly) · Client profile · Self-employed · How long ha ...
-
Accounts Payable Specialist
3 weeks ago
PF Management Group Schenectady, United States**Benefits**: · - Health insurance · - Opportunity for advancement · - Vision insurance · **Job Summary** · The PF Management Group Executive team is searching for an **ACCOUNTS PAYABLE SPECIALIST.** At PF Management Group, we are proud to be one of the first Planet Fitness franc ...
-
Accounting and Administrative Specialist
3 weeks ago
Transfinder Schenectady, United States**Location: Onsite at 440 State Street, Schenectady, NY 12305** · **What we do** · **Transfinder** is a **leading provider of transportation management and communication solutions**, delivering **faster, safer and smarter technology for school districts** and municipal government ...
-
Verizon Account Representative
2 weeks ago
SMG Business Solutions Schenectady, United StatesWelcome to the forefront of telecommunications innovation As a dynamic communications and sales firm, we're proud partners with Verizon, leading the charge in revolutionizing the industry. Our mission is simple yet powerful: to connect local customers with Verizon's cutting-edge ...
-
Vice President Government Programs
1 week ago
MVP Health Care Schenectady, United StatesAre you willing to be in the community, developing relationships to foster MVP growth? · Do you understand customer unmet needs and how to differentiate product offerings? Are you an impact-oriented, collaborative leader who learns quickly, embraces change, and can see around cor ...
-
Medical Billing Assistant
3 weeks ago
Medetec Schenectady, United StatesResponsibilities Include: · - Placing insurance, A/R calls and appeals preparation. · - Insurance benefits verification · - Assist medical billers and account managers in administrative tasks. · - Data input and special projects. · Pay: $18.00 per hour · Expected hours: per week ...
-
Advanced Clinical Practice Team Supervisor
3 days ago
VNS Health Schenectady, United States Full timeOverview · VNS Health Advanced Practice Team Supervisors bring Nurse Practitioner expertise to redefine the standard of patient-centered care for New Yorkers while keeping them out of the crowded hospital system so they can heal and age where they are most comfortable- in their h ...
-
Director of Staff Development
3 weeks ago
Crossroads Center For Children Schenectady, United StatesCrossroads Center for Children is seeking an energetic, resourceful, and skilled BCBA to join their management team This position will fill the third director role under the supervision of the executive director. · The major responsibilities of this position involve the recruitme ...
-
Home Therapy Charge RN
3 weeks ago
Fresenius Medical Care Schenectady, United States Full timePURPOSE AND SCOPE: · Works with the Facility Manager, facility staff and physician to coordinate the facility operations and patient procedures to ensure provision of quality patient care on a daily basis in accordance with policies, procedures and training. Provides nursing sup ...
-
Care Manager
2 weeks ago
TRI-COUNTY CARE LLC Schenectady, United States**Job Overview**: · This position requires applicants outside of New York City to have a valid driver's license and reliable transportation. Travel reimbursement is provided. · - This position requires a quiet distraction-free environment for working, or the ability to work from ...
-
Wind Turbine Support Operations Manager
2 weeks ago
Genpact LLC Schenectady, United StatesIn this role, the Wind Turbine Support Manager leads a 24x7 team of Remote Wind Turbine Support Technicians and Shift Leads to ensure successful delivery of the process transformation commitments to our clients. · **Responsibilities**: · - Prioritize, guide, and provide excellent ...
Technical Account Manager - Schenectady, United States - Logical Net
Description
Job Type
Full-time
Description
As a Technical Account Manager you will manage customer relationships, expectations, and interface with internal stakeholders to ensure customer success. In this dynamic customer facing, process-oriented role, you will focus on retaining and growing your assigned accounts.
You will manage the customer's technical proposal process and ensure that all technical information and recommendations addressing client requirements are accurate, properly defined, and detailed. You are the primary point of contact for all customer projects and issues. In this role you are also responsible for developing statements of work for products and services needed. This position requires effective interaction with Engineering.
Job Responsibilities
Necessary Qualifications
Salary Description
$65,000 - $75,000 per year