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    Emerging Markets Client Representative - Oklahoma City, United States - Paycom Online

    Paycom Online
    Paycom Online Oklahoma City, United States

    1 week ago

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    Description


    The Emerging Markets Client Representative is responsible for retaining existing Emerging Markets client relationships through usage, retention, and additional revenue.

    Manages the ongoing relationship with existing small market clients by:

    Leveraging technology to ensure they see a return on current and future investments

    Identifying and developing additional revenue opportunities to add to their portfolio

    Maximizing employee and client usage of Paycom solutions


    RESPONSIBILITIES
    Provide strategic recommendations to clients on ways to streamline processes, increase usage and value of current portfolio, and expand solutions that align with client goals and initiatives

    Evaluate insights from client interactions, identify opportunities for further business process improvements, and prepare a compelling business case including pain points, cost justifications, and high-impact needs that can be addressed by Paycom's technology to achieve a designated quota

    Supports the client(s) in mapping their current process, understanding client pain points and identifying areas of improvement to maximize efficiencies through use of the Paycom solution and best practices

    Maintain relationships at C-level and throughout the organization in support of providing business solutions and tools

    Hold clients accountable to deadlines and drive projects to a successful and timely completion while achieving position metrics and customer satisfaction


    Leads the implementation of Paycom products" given that the clients served by CRRs will already have had the initial "system" implemented.

    Conduct the required number of meetings on a weekly basis

    Prepare a strategic agenda, review usage and system updates, identify needs and opportunities, and provide insight that helps clients maximize the value of an employee HR lifecycle within Paycom

    Ensure all needs and issues of the client are addressed quickly and delegate to the appropriate team within Paycom where appropriate

    Ensure a successful implementation of new products added by guiding current small market clients to 100% usage and adoption of the Paycom solution

    Complete Paycom product training to stay abreast of new releases and functionality in order to successfully direct clients on best practices to platform optimization throughout implementation

    Effectively adapts to process changes and product improvements.


    What We Offer:
    Base salary and an uncapped commission plan

    $1 per-pay-period individual health insurance coverage for employees

    Paid vacation, sick, holiday, and personal days to encourage you to accomplish your goals outside of work

    401(k) with matching + Employee Stock Purchase Program to help you build wealth for the future

    Company + team-based events to create community

    Ongoing company-wide roundtable discussions called "Better Conversations" to promote diversity, inclusion, and belonging

    Paid family leave programs to ensure you have support and time off when you need it most

    Employee referral bonuses to reward you for introducing other great people to Paycom

    Award-winning learning and development programs to enable you to grow long-term with us

    Qualifications


    Education/Certification:
    Bachelor's degree


    PREFERRED QUALIFICATIONS

    Experience:
    Strategic sales and closing experience in a consultative role

    Experience in a competitive environment with proven success exceeding goals


    Skills and Abilities:
    Ability to influence and persuade

    Ability to work in fast paced, ever-changing environments and high-pressure situations

    Ability to de-escalate situations and provide conflict resolution

    Self-directed with the ability to think independently

    Ability to conduct needs assessments for clients

    Ability to manage time and scheduling efficiently

    Professional presence with ability to present to Executive decision makers and large groups

    Willingness to help team members by sharing knowledge

    Excellent communication skills (telephone, oral, and written)

    Paycom is an equal opportunity employer and prohibits discrimination and harassment of any kind. Paycom makes employment decisions on the basis of business needs, job requirements, individual qualifications and merit. Paycom wants to have the best available people in every job.

    Therefore, Paycom does not permit its employees to harass, discriminate or retaliate against other employees or applicants because of race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status or any other consideration made unlawful by applicable laws.

    Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship.

    This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment.

    The Human Resources Department has overall responsibility for this policy and maintains reporting and monitoring procedures. Any questions or concerns should be referred to the Human Resources Department. * *To learn more about Paycom's affirmative action policy, equal employment opportunity, or to request an accommodation - Click on the link to find more information:**
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