- Ensure high level of technical claim handling from professional claims staff.
- Interact with business management and direct leadership responsible for Major Accounts underwriting to communicate claim trends which impact the business.
- Ensure the Excess claims team operational activities meet with and integrate with organizational requirements for quality management, internal and external audits, compliance and privacy policies and procedures.
- Guide staff with the handling of Excess casualty claims, ensuring appropriate internal stakeholder coordination and execution.
- Analyze and provide appropriate direction on coverage and communicate coverage positions to appropriate parties.
- Provide outstanding customer service and works well with the insured, broker and TPA (when applicable) in the adjustment of claims.
- Set reserves within authority and make claim recommendations to senior management.
- Establish and maintains strong customer relations.
- Participate in regular and meaningful discussions with internal and external business partners.
- Ten or more years of experience as a claim professional with a high degree of competence in the handling of complex casualty claims involving catastrophic injuries.
- Strong presentation and negotiation skills.
- Experience with primary and excess bodily injury and property damage claims
- Understanding of contractual indemnification issues and additional insured provisions.
- Effective communication and interpersonal skills to be capable of dealing with claimants, customers, insureds, brokers, attorneys etc. in a positive manner concerning losses.
- Ability to motivate team members while working independently within authority.
- Experience in leadership and management roles.
- In-depth knowledge of adjustment processes, issues and trends in multiple lines of business.
- Demonstrated ability in dealing with coverage matters.
- Working knowledge of industry best practices and procedures.
- Excellent interpersonal communications and negotiation skills; and an ability to deal with staff, customers and business partners in a professional manner.
- Ability to make prompt, intelligent decisions based upon complex loss scenarios.
- an inclusive mindset which allows differences to be leveraged for better business results;·
- open, transparent communication;
- teamwork and inclusion which draws on diverse ideas and perspectives; and new ideas, innovation, and ways of thinking which support diversity
-
AVP, Claim Manager
3 weeks ago
Chubb Alpharetta, United StatesJob Description · Chubb is currently seeking an Assistant Vice President, Claims Manager to manage a team of examiners dedicated to handling litigated Employment Practices Liability Claims and higher severity non-litigated claims. The team will be responsible for handling claims ...
-
Senior Claims, Management Liability
1 day ago
AXIS Capital Alpharetta, United States OTHERThis is your opportunity to join AXIS Capital - a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an ...
-
Claims Management Analyst
6 days ago
American International Group Alpharetta, United StatesWho we are · American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial servic ...
-
Markel Alpharetta, United StatesWhat part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and ...
-
Senior Claims Account Manager
1 week ago
Arch Insurance Group Inc Alpharetta, United StatesWith a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Ena ...
-
Markel Corporation Alpharetta, United States Full timeWhat part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and ...
-
ESIS ProClaim Senior Specialist
1 week ago
CHUBB Alpharetta, United States Regular - Full timeESIS ProClaim is seeking an experienced Senior Claims Specialist. In this role you will manage general liability claims and other lines. · Key Objective · This role is focused on the technical claim handling of professional Liability Casualty claims. In this role you will manag ...
-
Senior Claims Analyst
2 days ago
AIG Alpharetta, United States Full timeSenior Claims Analyst · Join us as a Senior Claims Analyst to take on key responsibilities within a world-class claims function. · Make your mark in Claims · Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and show ...
-
Complex Claims Director, Excess
2 weeks ago
AIG Alpharetta, United States Full timeComplex Director- Excess Major Claims | Primary Severity Unit · Who we are · American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, ...
-
Complex Claims Director, General Liability
2 weeks ago
AIG Alpharetta, United States Full timeComplex Claims Director, General Liability · Join us as a Complex Claims Director to grow your experience in Claims. · Make your mark in Claims · Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our ...
-
Claims Director
2 weeks ago
CHUBB Alpharetta, United States Regular - Full timeThe Chubb North American Marine team services several business units within Chubb with a diverse book of marine business involving commercial ocean marine cargo, inland marine transit, motor truck cargo legal liability, commercial hull, marine general liability, recreational mari ...
-
Claims Specialist-Public Sector
2 weeks ago
Great American Insurance Group Georgia, United States Full timeBe Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expe ...
-
Technical Specialist, General Liability
1 week ago
Travelers Alpharetta, United States Full timeWho Are We? · Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a cultu ...
-
Senior Claim Specialist Property
3 weeks ago
AXIS Alpharetta, United States OTHERThis is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an ...
-
Commercial Property General Adjuster
2 weeks ago
AmTrust Financial Georgia, United States Regular Full timeOverview · A Commercial Property General Adjuster is responsible for investigating, evaluating, and resolving large and complex property claims involving commercial buildings, equipment, and inventory. The adjuster must have extensive knowledge of property insurance policies, co ...
-
Claim Rep Trainee, Inside Auto
2 weeks ago
020 Travelers Indemnity Co Alpharetta, United States Full timeWho Are We? · Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a cultu ...
-
Trucking Insurance Attorney
1 week ago
Ascendion Georgia, United StatesSeeking a Trucking Insurance Defense Attorney for an esteemed nationwide law firm. You will be responsible for representing insurance companies in complex trucking litigation cases. You will handle all aspects of litigation, from initial investigation and discovery through trial ...
-
Folio Specialist
2 days ago
Sedgwick Georgia, United States Part timeTaking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportuni ...
-
Property & Casualty Project Manager
1 week ago
WiserWulff Alpharetta, United StatesRole: Enterprise Project Manager with Property & Casualty Insurance experience · Location: Alpharetta, Georgia (hybrid: Monday – Wednesday onsite) · Engagement: Contract to hire · Enterprise Project Manager who will be involved in the end-to-end conceptualization, cost/benefit an ...
-
Account Executive
2 weeks ago
Northeast Personnel Consultant Georgia, United StatesBusiness Insurance Account Executive · This Agency is a leader in the industry with a great reputation · Great work culture- employee retention · The ideal candidate will possess strong sales, presentation, interpersonal and organizational skills. They should be self-motivated, c ...
AVP - Excess Complex, Claims Manager - Alpharetta, United States - CHUBB
Description
Summary
This position will be responsible for the administrative management, staff development and technical claim results for a team within the Excess Complex Claims unit. The individual will be responsible for delivering excellent financial and service results as well as a high-quality product involving commercial bodily injury, property damage and personal injury claims on primary and excess policies. The position will also be responsible for developing staff, succession planning and executing strategies to achieve goals and objectives. The ideal candidate will be responsible for the efficient/consistent delivery of service to our customers and business partners that meets or exceeds Chubb's standards and complies with all applicable statutes/regulations within the assigned jurisdiction(s).
This is a hybrid opportunity, 3 days in the office and 2 days remotely.
Responsibilities
The desired candidate is service-oriented and results-driven and must also possess excellent administrative, leadership and organizational skills. Candidate must be able to make timely and appropriate decisions. Experience in performance management, training, staff development, and succession planning is a strong plus. Oversight of complex high exposure bodily injury and property damage claims ensuring consistent handling across all Chubb entities. This position will:
Who are we looking for?
Successful professionals at Chubb come from many backgrounds and experiences and bring that rich diversity with them to our company along with:
The pay range for the role is $102,000 to $168,000. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found . The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.