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    Patient Coordinator - Ashland, United States - Commonwealth Dentistry

    Commonwealth Dentistry
    Commonwealth Dentistry Ashland, United States

    1 week ago

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    Description

    Job Description

    Job Description

    Are you passionate about providing excellent patient care and ensuring a positive experience? Commonwealth Dentistry, a growing dental practice, is seeking a dedicated Patient Coordinator to join our team. As a Patient Coordinator, you will be responsible for managing patient interactions from the initial phone call to check-in and check-out, ensuring smooth and efficient processes.

    Responsibilities:

    • Manage all incoming telephone calls, schedule patient appointments, and update patient information, including insurance details.
    • Ensure the doctor and hygienist's schedules are optimally filled using available reports and coordinating with the clinical staff.
    • Reinforce the financial policies of the office and ensure that payments are collected and recorded accurately.
    • Check in patients using our dental software, provide necessary paperwork, and ensure completion.
    • Process payments and transactions during patient check-out.
    • Maintain accurate electronic records of patient information and update as needed.

    Requirements

    Requirements:

    • Strong attention to detail and excellent customer service skills.
    • Exceptional organizational and planning abilities.
    • Professional appearance and demeanor.
    • Proficiency in computer usage and dental software.
    • Ability to handle a fast-paced dental office environment.
    • Experience in dentistry or healthcare is a plus.

    Benefits

    • Health insurance
    • Dental insurance
    • Disability insurance
    • 401k plan
    • Employee referral bonus
    • PTO
    • Paid Holidays


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