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    Application Performance Specialist- REMOTE - Dallas, TX, United States - HCL Technologies Limited - Business Services

    HCL Technologies Limited - Business Services
    HCL Technologies Limited - Business Services Dallas, TX, United States

    3 weeks ago

    Default job background
    Full time
    Description

    3rd level Apple Infrastructure and macOS | macOS Engineer**Full time position**Responsibilities will span across scripting, device management, and using tools like Jamf, and ensuring security and efficiency of our Mac Systems.

    *o Testing out new Hardware being evaluated for use.
    o Testing new pre-released peripheral options which require you to stay in a secure lab environment.

    • Positions for this job also must be located nearby the Clients Office / Hub
    o Requirements for testing and validating network connectivity of physical workstations
    o Ability to go onsite to meet with End-users to complete tasks which cannot be completed remotely

    (Ex:

    entering in a Recovery console password, aid with Digital forensics team)
    o Requirement that we are onsite for helping new interns during the summer onboarding process in Bloomington, IL

    • Workstation stewards approve software requests, access requests, workstation orders, act as support for Mac users for questions they may have when it comes to software and hardware order process, as well as integration of other applications into the Macintosh environment. Scripting and Automation* o Develop and implement advanced scripts (python / bash) to automate tasks and streamline Mac System Processes.
    o Collaborate with cross-functional teams to integrate automation solutions that enhance overall efficiency and user experience.

    • *Jamf Management* o Utilize your expertise in Jamf Pro to deploy, configure, and manage Mac devices within the organization.
    o Stay updated on the latest Jamf and Apple features and best practices to optimize device management processes.

    • *Security and Networking* o Manage and maintain the deployment of network configurations to ensure optimal performance, connectivity, and user experience.
    • *o Stay abreast of industry trends and emerging technologies to implement strategies for efficient Mac system management in a Windows dominated environment.
    o Work toward continuous improvement, identifying and implementing optimizations for better performance and user experience

    • *o Participate in cross-functional projects that involve Mac System integration and collaboration with diverse technologies
    • *o Assist in enhancing our existing identity management framework by leveraging Azure AD and spearhead advancements in user authentication, including the implementation and improvements of our existing single sign-on solutions.
    • 3-5 years of proven experience as a Mac Engineer with expertise on scripting (bash / python), Jamf, and system optimization.
    • Strong understanding of macOS, certificates, networking, and security principles.
    • Knowledge of working with products like Microsoft Defender, Jamf Protect, Jamf Connect, O365 suite, Zscaler, Cisco Secure, Citrix Workspace, and Jamf ADCS (Active Directory Certificate Service).
    • Utilize this knowledge to configure and manage secure network connections and authentication mechanisms for macOS devices.
    • Job Type: Full-time
    00 per hour
    Dental insurance

    • 8 hour shift
    • Monday to Friday
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