- Bachelor's Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience.
- 3 years of IT work experience in supporting desktop software and hardware products and problems solving/troubleshooting.
- Uses best practices and knowledge of internal or external business issues to improve products or services
- Independently solves complex problems; takes a new perspective using existing solutions
- Works independently, receives minimal guidance
- Acts as a resource for colleagues with less experience; may direct the work of other staff members
- Proven ability to work independently and collaboratively in a fast-paced environment, prioritizing tasks effectively to meet deadlines.
- Customer service-oriented mindset with a proactive approach to problem-solving and continuous improvement.
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Personal Support Specialist
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Hands at Home Care Services Farmington, United StatesCompany Information: · Looking for an exciting opportunity in the heart of Maine? Hands At Home Care Services is the premier choice for exceptional non-medical home care. We're passionate about providing top-quality service to adults, seniors, and elderly individuals, making mean ...
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Cascade Ventures Ferndale, United StatesThe company Kaiserswerther Diakonie is currently offering this job in Düsseldorf. If you are currently looking in the field of education, you should take a look at the details on the company's website. There you will find detailed information about the position and the company. · ...
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Field Service Technical Support Specialist
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Vaco Oakland Park, United StatesVaco is hiring for a Field Service Technical Support Specialist located in Oakland Park, FL. S · PURPOSE · The field service technical support specialist provides customer satisfaction technical support and administrative support to the Field Service Department to ensure departm ...
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Tier 1 IT Support Specialist
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Applied Innovation Southfield, United StatesJob Description · Job DescriptionApplied Innovation is seeking a Tier 1 IT Support Technician to join the IT Service team within our Managed Network Service division. The primary focus of this position will be to provide excellent customer service for our Applied Innovation Techn ...
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Velocity Enterprises Clawson, United StatesAbout the Company · We are a regionally based, nationally operating system integrator and service provider in the field of telecommunications. The company has over 20 years of experience in the design, provision, installation, and support of complete telecommunications networks f ...
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The Misch Group Sterling, United States**Responsibilities** · As a Customer Support Specialist, you will deliver customer satisfaction by resolving technical issues and meeting end-users' needs. Here are some of the primary responsibilities you will have as a Customer Support Specialist: · - Make outbound service call ...
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Hardscapes Sales Support Specialist
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Dunning Industries Farmington, United States**About Us**: Dunning Industries is a leading provider of high-quality hardscape products, specializing in [mention specific types of hardscape products or services]. With a commitment to excellence and innovation, we strive to provide our clients with the best solutions for thei ...
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Customer Support Specialist
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Intellicomm Inc. Wayne, United States**Primary Responsibilities**: · - Provide technical assistance and support for incoming queries and issues related to our online services. · - Understanding customer needs and assisting with product selection, purchases, and sign up. · - Assist customers with online sign up and s ...
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technical support specialist
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Truck-Lite Southfield, United States**TECHNICAL SUPPORT SPECIALIST** · **TECHNICAL SUPPORT SPECIALIST** · Department: Road Ready Location: Southfield, MI **Description** · **JOB DESCRIPTION:** · Specific duties and responsibilities include, but not limited to, providing technical support in the following areas: ...
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Peraton Sterling, United States**About Peraton** · **Responsibilities** · **Responsibilities** · As a Customer Support Specialist, you will deliver customer satisfaction by resolving technical issues and meeting end-users' needs. Here are some of the primary responsibilities you will have as a Customer Support ...
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Client Support Specialist
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ProCare Rx Southfield, United StatesSummary: The Client Support Specialist will be responsible for building and maintaining a high-quality relationship with clients, through exceptional customer service, a proactive approach, and resourcefulness, while positively representing ProCare. This position will be the prim ...
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Field Support Specialist
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Antech Diagnostics Southfield, United StatesWe understand that the world we want tomorrow starts with how we do business today, and thats why were inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each others growth and development. Our culture is centered o ...
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Client Support Specialist
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ProCare Rx Southfield, United StatesSummary: The Client Support Specialist will be responsible for building and maintaining a high-quality relationship with clients, through exceptional customer service, a proactive approach, and resourcefulness, while positively representing ProCare. This position will be the prim ...
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IT Systems Support Specialist
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McQuilling Partners Garden City, United States**PURPOSE** · McQuilling Partners, Inc., a privately-owned marine services company, providing transportation services to clients in the shipping, commodity and financial services industries has an opening for an **IT Systems Support Specialist** to work out of its Garden City, NY ...
Desktop Support Specialist-On-site - Southfield, United States - Dearborn Group
Description
At Dearborn Group, we consider our employees the cornerstone of our business and the foundation to our success.We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.
Come join us and be part of a purpose driven company who is invested in your futureJob Summary
This position is responsible for configuring, installing, monitoring and maintaining IT users desktop software and hardware; supports mobile workforce. Provides consultation to IT users for all aspects of end-user computing and desktop based LAN systems software. Provides technical support and guidance through Tier 2 support and works with vendors to resolve Tier 3 issues. Responsible for documenting solutions to problems and developing end-user guidelines. May provide on-site training to users.
Evaluates, maintains, modifies (e.g., creates macros, templates) and documents desktop application packages, participates in the testing and evaluation of new desktop packages and implements prototypes.
Consults with and makes recommendations to IT users on selection of hardware and software products to address business requirements.JOB REQUIREMENTS:
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Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process
Dearborn Group Employment Statement:
Dearborn Group is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants.
We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace.
Drug screening and background investigation are required, as allowed by law.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
