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    Service Advisor - Dallas, United States - Full Throttle

    Full Throttle
    Full Throttle Dallas, United States

    1 week ago

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    Description

    Job Description

    Job Description

    Job Title: Parts & Service Manager

    Department: Parts and Service Department

    Summary Description

    The parts and service manager strives to return a satisfactory profit on dealer capital invested in the parts inventory and accomplishes objectives using proper purchasing procedures, , maintenance, inventory control, staff utilization, pricing, and merchandising.

    Essential Responsibilities

    • Forecasts goals and objectives and strives to meet them
    • Hires, trains, and motivates all parts and service department staff & monitors performance
    • Maintains a balanced inventory consistent with the requirements of the service department, body shop, walk in customers as well as the sales department
    • Monitors and adjusts inventory to minimize obsolescence
    • Supervises all ordering procedures
    • Establishes and supervises all internal procedures to ensure smooth daily operations
    • Enforces safety requirements associated with handling of HAZMAT related parts and materials
    • Communicate with and assist the Manufacturer's representative i.e., District Parts and Service manager and parts Operations team
    • Performs all duties related to monthly closeout
    • Assures customer satisfaction and handles complaints immediately in a professional manner
    • Provides assistance with any other parts related situation that may arise
    • Ability to perform all tasks required of parts department staff

    Qualifications and Requirements

    • Ability to communicate and listen effectively
    • Ability to multitask efficiently
    • Customer service experience preferred
    • Bilingual preferred but not required
    • Knowledge of automotive DMS programs preferred
    • Basic computer skills required
    • Good organizational skills required
    • Ability to work with mathematical concepts such as percentages and ratios
    • Ability to identify and adjust to problematic situations

    Physical Demands

    • A work environment with moderate noise levels & frequent climate changes
    • Requires the use of both hands
    • Ability to sit for an extended period

    Schedule:

    • 8-hour shift

    Education:

    • High school or equivalent (Preferred)

    Experience:

    • Sales Experience: 1 year (Preferred)
    • Service Experience: 1 year (Preferred)
    • Management Experience: 1 year (Preferred)

    License/Certification:

    • Driver's License (Preferred)

    Work Location: In person

    If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.

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