- ITIL Foundation is a must, CSAM Certification is preferred
- Candidate who has worked in Software Asset Management will be preferred.
- Expertise in Excel reporting
- Exceptional Customer service skills and client focus
- Coordination, negotiation, and persuasion skills
- Ability to work with all levels of client and internal resources
- Strong verbal and written communication skills with the ability to communicate technical information in non-technical language
- Knowledge of different vendors (Microsoft, Oracle, Adobe, etc.) and their licensing models is must
- Should be able to analyze the impact of any change in IT environment/ infrastructure on licensing
- Candidate should have experience with ServiceNow SAM Pro Module
- Monitoring of SAM Process, set-up of status reports and improvement process based on best practices
- Planning, steering and training of the other license management roles
- Quality check related to commercial information
- Evaluation and management of measures based on the current compliance situation (e.g. license transfer)
- Elaboration of a realistic forecast of software (maintenance) requirements (Demand planning)
- Regular provision of information about the commercial entitlements (purchases, agreements)
- Storage of the license certificates
- Carry out License Optimization activities on both server and client applications
- Set-up and maintaining of the software entitlement inventory
- Provision of relevant data for SAM or in case of audits
- Documentation of the license situation / Preparation of license balance
- Analysis / Consulting of necessary measures
- Enrichment of data with SAM relevant information
- Elaboration and publishing of the license position of all products based on the license metric
- Define and produce the reports in line with the requirements of the customer
- Able to report on Under and over licensed software
- Communicate audit findings with senior level executives while preserving client relationship
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SAM consultant
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eTeam San Antonio, United StatesHand-on exp on ServiceNow Needed as well. · Minimum 8 to 10 of years of experience. · Skill Profile: · ITIL Foundation is a must, CSAM Certification is preferred · Candidate who has worked in Software Asset Management will be preferred. · Expertise in Excel reporting · Exceptiona ...
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SAM consultant
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eTeam San Antonio, United StatesHand-on exp on ServiceNow Needed as well. · Minimum 8 to 10 of years of experience. · Skill Profile: · ITIL Foundation is a must, CSAM Certification is preferred · Candidate who has worked in Software Asset Management will be preferred. · Expertise in Excel reporting · Exceptio ...
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Bowhead San Antonio, United StatesOverview: · Drafter/CAD Operator IV (BTES): · Bowhead seeks a Drafter/CAD Operator IV to join our team in supporting the Department of Logistics Brooke Army Medical Center (BAMC) contact in Fort Sam Houston, TX. · Responsibilities: · Essential functions will include: · Assis ...
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Idea Entity San Antonio, United StatesJob Description · Job DescriptionPay Status: Salary, W2 of Idea Entity · Position: Senior Software Developer · Job Family: Exempt · Client: Defense Health Agency (DHA) · Work Location: Hybrid, San Antonio, TX – JBSA Fort Sam Houston · Daily schedule: 40 hours per week, standard b ...
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Genpact San Antonio, TX, United StatesGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our p ...
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Chenega Corporation San Antonio, TX, United StatesOverview · AJANTA CONSULTING, LLC · Ft. Sam Houston, TX · The Respiratory Therapist DOM will provide direct patient care in the inpatient setting rotating through intensive care units, trauma rooms, emergency department, and hospital wards, for respiratory-related services, provi ...
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Defense Health Agency San Antonio, United StatesSummary About the Position: This position is located at Brooke Army Medical Center, Fort Sam Houston, Texas. This is a Direct Hire Solicitation. This is an open continuous announcement. "Multiple vacancies exist and may be filled from this announcement at any of the locations lis ...
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US Army San Antonio, United StatesSummary About the Position: This position is located with Public Health - West, Administrative Support Office, Fort Sam Houston, Texas. Responsibilities Provides staff advice and consultation on proposed initiatives, new or revised policies and procedures that impact the commands ...
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American Water San Antonio, United States*Share Our Purpose. Be Yourself. Feel Valued.* People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus ...
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Management and Program Analyst
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SAM consultant - San Antonio, United States - TechDigital Corporation
Description
Hand-on exp on ServiceNow Needed as well.Minimum 8 to 10 of years of experience.
Skill Profile: