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    patient services coordinator, emergency department - Minneapolis, MN , USA, United States - Minnesota Visiting Nurse Agency

    Minnesota Visiting Nurse Agency
    Minnesota Visiting Nurse Agency Minneapolis, MN , USA, United States

    3 weeks ago

    Default job background
    Description
    *_SUMMARY_*We are currently seeking a *Patient Services Coordinator*to join ourEmergency Department team. This .85 FTE (68 hours per pay period) role will work on-site (


    SHIFT:
    Nights and Every Other Weekend - 10 hour shift; 9:00 PM - 7:30 AM).

    *Purpose of this position:*Under general supervision, greets, responds to and provides customer service to patients and their families, visitors, guests and the interdisciplinary health care team while supporting a patient and family centered healthcare environment. Facilitates the nursing unit activities generated by accurately and efficiently performing the non-clinical tasks to support patient care and service. Performs general receptionist and clerical duties for the unit as well as coordinates unit communications.

    /A*$500 hiring incentive*is available for eligible external candidates (current employees, contract/temporary workers, and former employees returning to HHS within one year are ineligible)./

    *_


    RESPONSIBILITIES:
    _* * Functions as a central point of communication for the unit

    • Provides customer service for patients, visitors, guests, and the interdisciplinary health care team
    • Promotes organization and smooth functioning of unit and assists in maintaining unit efficiency
    • Performs general receptionist duties
    • Coordinates patient admissions, transfer and discharge process within EPIC and direct patient service
    • Coordinates obtaining and maintaining designated supplies, equipment, and inventory for the unit
    • Provides basic technical support and maintenance of computer functions
    • Serves as a resource for health care team members, to assist them in navigating the electronic health record
    • Monitors, facilitates, and acts on orders
    *_


    QUALIFICATIONS:
    _**/

    Minimum Qualifications:
    /


    • One year office clerical experience
    • OR
    • Approved education
    • OR
    * An approved equivalent combination of education and experience

    /*Preferred Qualifications:
    */


    • Basic computer skills including experience with an electronic health record, Epic experience
    • One year of related experience in a similar healthcare (hospital/ inpatient) environment
    /*Knowledge/ Skills/ Responsibilities:
    */


    • Proficient in Microsoft Office
    • Ability to work cohesively and respectfully with a diverse workforce and patient population in a patient and family centered work environment
    • Knowledge of medical terminology
    • Ability to successfully handle multiple tasks and duties. simultaneously in response to patient/ family and healthcare team needs
    • Ability to effectively communicate information verbally and in writing as well as the ability to read and follow verbal and written instructions
    • Ability to meet quality and productivity standards, including accuracy in patient registrations and scheduling as well as customer service expectations

    Title: *Patient Services Coordinator, Emergency Department


    Location: *MN-Minneapolis-Downtown Campus


    Requisition ID: *240734*
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