- Strong working knowledge of a contact center environment years of contact center or supervisory experience preferred)
- Excellent leadership skills with ability to manage, motivate, and mentor a team to deliver excellent results in a call center environment
- Strong ability to analyze and interpret performance data
- Excellent presentation, customer service, verbal and written communication skills
- Strong ability to solve conflicts tactfully while maintaining confidentiality
- Strong computer skills including use of multiple operating systems, with ability to learn new software and platforms. Experience with Office365 preferred
- Strong problem solving and decision-making skills
- Excellent time management and organizational skills with attention to detail
- Strong ability to prioritize and meet goals
- Strong ability to positively and efficiently manage change in an unpredictable and fast paced environment
- Strong ability to work independently and collaborate in a team environment
- Excellent interpersonal skills and ability to establish rapport with CBN staff and general public
- Strong ability to effectively communicate using multiple communication channels
- Strong ability to maintain consistent punctuality and attendance
- Strong ability to solve conflicts in a cordial manner
- Excellent ability to maintain confidentiality and safeguard sensitive information per department protocols
- Strong knowledge of biblical principles and ability to spiritually lead a team
- Flexible with ability to work well under pressure and consistently meet deadlines
- Ability to maintain a home office environment conducive to confidentiality
- Must reside in Virginia, Florida, Georgia, Alabama, Oklahoma, Kansas, Tennessee, Texas, North Carolina, or South Carolina
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Center Medical Director
1 week ago
Oak Street Health Dallas, United StatesDescription · Company: Oak Street Health · Title: Center Medical Director · Location: Varies · Role Description: · The purpose of the Center Medical Director role at Oak Street Health is to lead the clinical team at their center in providing the best patient care and a grea ...
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Assistant General Manager
2 weeks ago
Exos Dallas, United StatesResponsibilities: · We're seeking a Assistant General Manager/Senior Program Manager to lead our fitness center. As our new Assistant General Manager/Senior Program Manager, you will be responsible for overseeing Membership, Camp, Recreation and the following : · Financial Manage ...
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Manager of Construction
2 weeks ago
Amazon Data Services, Inc. Dallas, United States Full timeAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment ...
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Lifeguard
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20 - EXOS Works, LLC Dallas, United States Part timeJob Summary: · Responsibilities: · We're seeking a Lifeguard to join our team. As our new Lifeguard you will: · Maintain watch over the pool area ensuring a secure and safe environment · Employ accident prevention by enforcing pool rules and regulations · Respond to all injur ...
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Assistant Center Manager
1 week ago
European Wax Center Dallas, United States Full timeEuropean Wax Center, the fastest-growing company in the beauty lifestyle category, is seeking an exceptional Assistant Manager with a passion for sales, team building, and training to oversee operations and drive performance. · ** Must have proven track record of success with sal ...
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Patient Meal Service Supervisor
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Texas Health Resources Dallas, United StatesPatient Meal Service Supervisor - PRN · Fast-paced, high volume food and nutrition services department is looking for top skilled supervisors.Is that you? · Work location: Texas Health Dallas, 8200 Walnut Hill Ln, Dallas, TX 75231 · Work hours: PRN, 6:00 am - 7:15 pm · Food ...
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Team Leader Care Coordinator RN
4 days ago
Children's Health Dallas, United States Full timeJob Title & Specialty Area: Care Coordinator RN Team Leader · Department: Specialty Center · Location: Dallas · Shift: Day · Job Type: Onsite · Why Children's Health? · At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays ...
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Branch Manager
3 weeks ago
Amegy Bank Dallas, United StatesRetail Banking Branch Manager Amegy Bank Requisition # At Amegy Bank, people and culture are at the heart of everything we do. Everyone counts isn't just a phrase. It is woven into all aspects of our organization. We know that to be successful in delivering the best to our ...
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Summer Camp Counselor
4 days ago
20 - EXOS Works, LLC Dallas, United States Full timeJob Summary: · Responsibilities: · We are seeking a Camp Counselor Associate to join our team. As our new Camp Counselor Associate you will: · Enthusiastically greet campers and parents/guardians upon arrival · Engage campers in scheduled camp activities, ensuring their safety ...
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Branch Manager
3 weeks ago
Amegy Bank Dallas, United StatesRetail Banking Branch Manager Amegy Bank Requisition # At Amegy Bank, people and culture are at the heart of everything we do. Everyone counts isn't just a phrase. It is woven into all aspects of our organization. We know that to be successful in delivering the best to our ...
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Assistant Financial Center Manager
1 week ago
Simmons bank Dallas, United States Full timeIt's fun to work in a company where people truly BELIEVE in what they're doing · We're committed to bringing passion and customer focus to the business. · Simmons Bank is a dynamic regional community bank with the full financial capabilities to meet the unique needs of our custo ...
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Diagnostic Imaging Sales Executive
4 weeks ago
Touchstone Medical Imaging, LLC Dallas, United StatesThe Sales Executive position is responsible for meeting and exceeding territory sales goals by using strategic sales tactics while performing face to face sales calls. This position will primarily focus on growing referral volume to Touchstone Medical Imaging Outpatient Imaging C ...
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CSC Supervisor 1
2 weeks ago
GeorgiaGov Dallas, United StatesDuties and Responsibilities: · The Georgia Department of Driver Services, Field Operations Division, is seeking a qualified candidate for the position of CSC Supervisor 1 to serve the Customer Service Center in the above location. Under limited supervision, CSC Supervisor 1 is r ...
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General Manager
3 weeks ago
Gerber Collision & Glass Dallas, United States Full timeJob Description: · GERBER COLLISION & GLASS - PLANO RD, DALLAS TX · Pay ranges starting from $85,000 to $100,000 + · depending on experience and location · * · EXPERIENCED COLLISION GENERAL MANGERS & PRODUCTION MANAGER's, LEADERSHIP EXPERIENCE & PRIOR ESTIMATOR w/CCC1 EXPERI ...
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UCB Dallas, United StatesMake your mark for patients · We are looking for a Hidradenitis Suppurativa (HS) District Sales Lead (DSL) Dermatology who is a passionate, Patient-centered leader. The HS DSL will be responsible for leading, motivating, and inspiring activities for the launch of a new product ...
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Cloud Technical Architect
3 weeks ago
Infogain Dallas, United StatesCloud Technical Architect (Standard) with skills CNA Architecture, Microservices Architecture, Cloud Infra Architecture, DevOps Architecture, IoT Architecture, M Architecture, SharePoint Architecture for location Dallas, Texas, US · Posted on: May 24, Share on Linkedin Share on ...
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steward of safety and sanitation
3 weeks ago
Levy Sector Dallas, United States Part timeLevy Sector Position Title: STEWARD OF SAFETY AND SANITATION - AMERICAN AIRLINES CENTER · Pay Range : 15.00 to 16.00 an hour · We Make Applying Easy Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number . · American Airlines C ...
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Supply Chain Engineering Project Manager
3 weeks ago
NFI Dallas, United States Full timeThe Supply Chain Engineering Project Manager (Labor Management) will lead the development of innovative supply chain solutions. Responsible for coaching & mentoring other engineers. Provides regular and proactive communication to customers and NFI leadership. The successful cand ...
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Human Resources Director West
2 weeks ago
Brenntag Dallas, United StatesThe primary purpose and function of the Human Resources Director is to serve as a strategic HR Business Partner for Brenntag Essentials West in North America. This includes supporting the President Brenntag Essentials Pacific and President Brenntag Essentials Southwest and their ...
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The Waiter's Academy Dallas, United StatesHyatt Regency Frisco is conveniently located 25 minutes north of the Dallas with 303 guestrooms and 27,500 square feet of event space. The 18-story hotel is situated in the heart of Frisco, TX at the Stonebriar Centre. Just steps from Dr. Pepper Stadium, FC Dallas / Toyota Stadiu ...
Remote Contact Center Coach - Dallas, United States - CBN
Description
The 700 Club Prayer Center
The Christian Broadcasting Network (CBN) is seeking a Coach for a 24/7 contact center that serves inbound, outbound, digital, and email channels through teams that are on-site, remote, and international. Will motivate a team of agents, individually and collectively, to accomplish the mission of the CBN Prayer Center. Minister with spiritual maturity while remaining committed to excellence, innovation, and integrity. Support in real-time agent delivery of excellent customer experience, one interaction at a time.
The work schedule for this position is Monday through Friday 3:00PM to 12:00 midnight with flexibility to work some weekend hours as needed.
The successful candidate will have the following qualifications:
We are unable to give full consideration to resumes without applications.