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    Reconditioning Services Coordinator - Orlando, United States - Cox Enterprises

    Cox Enterprises
    Cox Enterprises Orlando, United States

    1 week ago

    Default job background
    Description
    Company

    Cox Automotive - USA

    Job Family Group

    Vehicle Operations

    Job Profile

    Vehicle Operations Support Specialist II

    Management Level

    Individual Contributor

    Flexible Work Option

    No remote option; must work at a specified Cox location

    Travel %

    No

    Work Shift

    Day

    Compensation

    Hourly base pay rate is $ $23.75/hour.

    The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities.

    Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

    Job Description

    This position is responsible for overseeing and coordinating Reconditioning vehicles through the reconditioning fulfillment process.

    The Reconditioning Services Coordinator schedules, monitors and communicates all activities related to the reconditioning of these vehicles, verifies required information and paperwork, and performs appropriate data entry.


    Job Responsibilities:

    • Perform various clerical and administrative duties relating to vehicle recon fulfillment.
    • Evaluate reconditioning needs and provide timely and accurate quotes.
    • Perform walk around of the units and evaluate cosmetic reconditioning needed.
    • Estimate cost for cosmetic repairs and discuss with customer to gain approval. Record the outcome in the appropriate tools.
    • Manage customer's expectations of recon fulfillment activities through proactive communications.
    • Coordinate with the reconditioning shop areas for vehicle repairs and post charges to appropriate account in a timely manner.
    • Create and maintain charges associated with reconditioning fees related to these accounts.
    • Build deep service relationships with customers.

    Qualifications:

    • High School Diploma/GED and 3 years' experience in a related field.
    • OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience;
    • OR 5 years' experience in a related field.
    • Safe drivers needed; valid driver's license required.
    • Excellent communication and organizational skills required.
    • Advanced computer software skills necessary.
    • Must be able to use general office equipment (i.e., copier, fax machine, etc.).
    • Ability to sit or stand for prolonged periods of time.
    • Ability to perform repetitive data entry tasks, manual dexterity.
    • Vision abilities required include close, distance and depth perception.
    Drug Testing

    To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position.

    However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

    Benefits


    Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year.

    Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

    About Us


    Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars.

    Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox.

    Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).

    For more details on what benefits you may be offered, visit our benefits page.

    Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

    Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

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