Jobs
>
Customer Service Representative
>
Durham

    Customer Service Representative - Durham, United States - Metal Supermarkets Raleigh

    Metal Supermarkets Raleigh
    Metal Supermarkets Raleigh Durham, United States

    2 weeks ago

    Default job background
    Description

    Job Description

    Job Description

    Metal Supermarkets is the leading supplier of small quantity metal throughout the US and Canada. We are looking for a customer-oriented service representative. A customer service representative, or CSR, acts as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

    Requirements

    • Proven customer support experience
    • Track record of over-achieving quota
    • Strong phone handling skills and active listening
    • Ability to define problems, collect data, establish facts, and draw valid conclusions
    • Ability to calculate discounts, interest, proportions, percentages, area, circumference, and volume
    • Customer-orientated and ability to adapt/respond to different types of characters
    • Excellent communication and presentation skills
    • Ability to multi-task, prioritize, and manage time effectively
    • High school degree/GED
    • Clean driving record/ Approval by our Insurance Company
    • Forklift license
    • Knowledge of Metal Types and their Application

    Benefits

    Our small business environment will give you the opportunity to learn the whole business, not just answer the phones You will become part of a team who "covers" for each other to get the job done.

    Our starting salary is negotiable and there us room to work up "through the ranks."

    We offer a matched 401K after one year of employment and 10 days vacation annually that accrues monthly.



  • Circle K Durham, United States

    JOB DESCRIPTION Store : 4604 N Roxboro Rd, Durham, North Carolina 27704 Availability - Shift/Days · Flexible Availability Customer Service Representative · We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a ...


  • Circle K Durham, United States Full time

    Store : 3321 Nc 55 Hwy, Durham, North Carolina 27713 Availability - Shift/Days Flexible Availability Customer Service Representative · We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment ...


  • Circle K Durham, United States Full time

    Store : 3406 E US 70 Hwy, Durham, North Carolina 27703 Availability - Shift/Days Flexible Availability Customer Service Representative · We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environme ...


  • Circle K Durham, United States Full time

    Store : 2322 E Nc 54 Hwy, Durham, North Carolina 27713 Availability - Shift/Days Flexible Availability Customer Service Representative · We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environme ...


  • Circle K Durham, United States Full time

    Store : 2503 Nc 55 Hwy, Durham, North Carolina 27713 Availability - Shift/Days Flexible Availability Customer Service Representative · We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment ...


  • SBM Management Services Durham, United States Full time

    Customer Service Representative - CSR · Operations Frontline Jobs Durham, North Carolina · Description · Position at SBM Management SBM is currently looking to hire a CSR/Custodian to join their team The CSR works well with co-workers and customers. Understand and follow explic ...


  • Fidelity TalentSource LLC Durham, United States

    Client Service Representative · Fidelity TalentSource is hiring a Client Service Representative – Core Contributions to work at Fidelity in Westlake, Texas or Durham, NC. · The Role · The Client Service Representative is a member of the Core Contributions team and is responsible ...


  • CMC Hotels Durham, United States

    Job Summary: · We are seeking a friendly and customer-oriented Full Time Guest Service Representative to join our team at the SpringHill Suites Durham-Chapel Hill. In this role, you will be the face of our hotel, responsible for providing exceptional service to our guests throug ...


  • UniFirst Durham, United States

    **Customer Service Representative - UniFirst** · **Location:** · Durham, North Carolina **Job ID** · As an industry leader in the rental, lease and sale of uniforms and facility services products, UniFirst Corporation has grown to become one of the largest companies in the gar ...


  • Streamline Durham, United States

    Why Work at Streamline? · *YOU MUST COMPLETE THE WEDGE AFTER THE APPLICATION TO BE CONSIDERED FOR THIS ROLE* · Investing in You: · At Streamline Services, we prioritize delivering exceptional service and fostering a supportive work environment. We're expanding and seeking tale ...


  • Principle Choice Solutions LLC Durham, United States

    Job Description · Job DescriptionInbound Call Center Representative · Who We Are: · Principle Choice Solutions, LLC (PCS) are trusted and respected healthcare revenue cycle experts. Even more than our experience, our level of service rises above others because we are passionate ...


  • Triangle Visions Optometry Durham, United States

    Job Description · Job DescriptionJoin Triangle Visions as a Patient Service Representative in Durham, NC · Are you a great communicator with a passion for healthcare? Triangle Visions invites you to join our team as a Patient Service Representative. · Why Work With Us? · - Work-L ...


  • John Moore - State Farm Agent Durham, United States

    Job Description · Job DescriptionPosition Overview · State Farm Insurance Agent located in Durham, NC is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for John Moore - State Farm Agent, you will build and develop customer relati ...


  • Triangle Visions Optometry Durham, United States

    Job Description · Job DescriptionAre you a great communicator with an interest in healthcare? Bring your attention to detail and join the Triangle Visions team today in this Patient Service Representative job in our Durham, NC location. · As a Patient Service Representative, you ...


  • Fidelity TalentSource LLC Durham, United States

    Client Service Representative · Fidelity TalentSource is hiring a Client Service Representative Core Contributions to work at Fidelity in Westlake, Texas or Durham, NC. · The Role · The Client Service Representative is a member of the Core Contributions team and is responsible ...


  • DSV A/S Durham, United States

    DSV - Global transport and logistics · In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' ent ...


  • Absolute Dental Services Inc Durham, United States

    Job Description · Job DescriptionDescription: Absolute Dental Services · Customer Service Representative (Driving Position) · Absolute Dental Services in Durham, NC is the market leader in fixed dental prosthetics and implant restorations. · Our dental lab is seeking an energeti ...


  • Mr. Handyman of Chapel Hill and West Durham Durham, United States

    Mr. Handyman of Chapel Hill and West Durham · *****Looking for a Part-Time (18-24hrs/week) Customer Service Representative. Monday 8:30am-2/3pm, Wednesday 8:30-2/3pm, Friday 8am-5pm. These time are flexible, but this is the basic schedule that would fit our needs best. · We hav ...


  • Hendrick Automotive Company Durham, United States

    Mercedes-Benz of Durham · Location: 110 Kentington Dr., Durham, North Carolina 27713 · Summary: Ensures friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of rep ...


  • Ecolab Durham, United States Full time

    JOB DESCRIPTION Ecolab is hiring and we are excited to turn your next opportunity into a career Are you someone who uses your hands-on skills to solve problems? Do you enjoy the hospitality industry but are looking for a career that allows for a flexible schedule? We are looking ...