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Arlington

    Assistant Outlet Manager - Arlington, United States - LH Arlington Operating Company, LLC

    LH Arlington Operating Company, LLC
    LH Arlington Operating Company, LLC Arlington, United States

    2 weeks ago

    Default job background
    Full time
    Description
    Live By Loews-Arlington, TX treats guests to an unprecedented upscale experience that blends sports and entertainment with first-class hospitality and superior amenities. Ideally positioned between the new Texas Rangers' ballpark and Dallas Cowboys' Stadium, the 302-room hotel boasts an infinity-edge pool, a rooftop terrace and floor-to-ceiling windows that offer sweeping views of the Arlington Entertainment District.

    This position is responsible for the overall management of the respective restaurant, to include: staffing, training, scheduling employees, planning and coordinating al restaurant activities to ensure efficient operation of the department. Producing a quality product which exceeds the guest's expectations and hotel standards and is delivered in a friendly and professional manner.

    Job Specifics

  • Greets and seats guests as needed and ensure total guest satisfaction
  • Oversees employees and operation ensuring organization, cleanliness, proper maintenance and supplies
  • Provides floor coverage as needed
  • Coordinates with various hotel departments heads, maintaining adequate floor coverage within the outlet and delegating administrative responsibilities when necessary
  • Organizes department through the creation of checklists, seating charts, pars and centralizing information and supplies
  • Staffs outlets for staff and management based on the information and needs as presented and defined by the Executive Management
  • Plans 30/60/90 day forecast, yearly budget, and employee needs. Promotes within and outside of the hotel to generate sales
  • Controls product quality, service quality, general maintenance, discrepant deposits and checks, payroll, and costs towards higher profit, increased customer satisfaction and uniform standards of operation
  • Evaluates the various reports supplied by supervisors and submits written observations on forms provided as required
  • Directs staff towards the goals of the Loews Corporation as defined by management
  • Ensures proper handling of guest checks and payment transactions
  • Intercedes and/or fills in for employees should need occur
  • Trains or supervises the training of all department employees
  • Notifies immediate supervisor promptly and fully of all problems or unusual matters of significance
  • Is polite, friendly, and helpful to the guests, management and fellow employees
  • Attends all appropriate hotel meetings and training sessions
  • Maintains cleanliness and excellent condition of equipment and work area
  • Executes emergency procedures in accordance with hotel standards
  • Complies with safety regulations and procedures
  • Complies with hotel policies and rules
  • Recycles whenever possible
  • Remains current with hotel information and changes
  • Complies with hotel uniform and grooming standards
  • Other duties as assigned
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