Team Leader Customer Service - Prairie du Sac, WI, United States - Infinity Systems
Description
We are Holman, the world's largest family-owned company in the fleet management and leasing industry.With around 200 employees and 95,000 vehicle contracts, we are one of the largest service providers for productive fleets in Germany.
Our services cover the entire vehicle lifecycle:
from procurement to repair and maintenance, to damage management and vehicle sales, we are a strong partner for our customers.
As a growing company, we are looking for employees who are ready for challenges.
Even though our primary focus is on fleet management and leasing services and technologies, people always come first for us.
Stuttgart or Eschborn - Permanent position - Full-time - Unlimited contract
Your benefits
- Dynamic and familylike environment in an international corporation
- Collegial and appreciative working atmosphere
- Exciting tasks and projects
- Flexible working hours, including flextime account
- Internal development opportunities
- Attractive salary with company pension plan
- 30 days of vacation and one special day off on your birthday, as well as other benefits
Your responsibilities
We give you the opportunity to develop and grow with us.
- You lead a team of customer service representatives both professionally and disciplinarily. You take responsibility for the team's productivity, quality of work, and priorities.
- You implement initiatives for continuous improvement of customer satisfaction and efficiency. You are responsible for your team's key performance indicators.
- You conduct regular employee evaluations, feedback discussions, and customer business review
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