- Manage service team workflow
- Act as a technical expert to producer and clients
- Manage renewal process
- New Business Marketing
- Renewal Business Marketing
- Maintain and build rapport with key partners
- Issue supporting documents
- Maintain culture of employee ownership - contribute time and support to agency/carrier events or activities that strengthen our culture
- Demonstrate general knowledge of agency carriers, carrier/broker marketplace and underwriting in order to coordinate with insurance companies to address client issues and solve client problems
- Assist team in achieving business objectives
- Hiring, promotions, performance and termination process
- Conduct and/or facilitate annual performance review, career path/long-term personal development goals and compensation reviews
- Ensure compliance with office policies and procedures
- Maintain accurate and thorough job descriptions
- Coordinate and facilitate Department meetings as needed
- Celebrate successes through formal and informal recognition
- Work with SVP, CL Operations to research and develop products & services, direct resources and oversee implementation of procedures for department and staff
- 4-year degree preferred or equivalent experience
- 5-10 years of Business Insurance customer service experience (or equivalent)
- Experience leading a team
- Understand insurance markets and coverages offered.
- CIC designation or equivalent, strongly preferred.
- Microsoft Office experience (strong math and Excel background)
- AMS360 experience (desirable)
- Detail-oriented
- Ability to organize and prioritize work responsibilities. Is a self-starter.
- Excellent communication skills - verbal and written.
- Ability to effectively work in a team. Set team deadlines and goals, delegate to others, and keep team environment motivating and fun.
- Obtain Minnesota Property and Casualty insurance license upon hire.
-
Client Manager
3 weeks ago
Christensen Group Insurance Eden Prairie, United StatesFull-time position in Eden Prairie, MN · Who Is Christensen Group? · Founded in 1952 and 100% employee-owned, Christensen Group is the largest locally owned, independent insurance and employee benefits agency in Minnesota. At Christensen Group, we treat our employees like peopl ...
-
Client Manager
3 weeks ago
Christensen Group, Inc. Eden Prairie, United StatesWho Is Christensen Group? Founded in 1952 and 100% employee-owned, Christensen Group is the largest locally owned, independent insurance and employee benefits agency in Minnesota. At Christensen Group, we treat our employees like people. We care abou Manager, Leader, Client, Prod ...
-
Client Manager
3 weeks ago
Christensen Group Insurance Eden Prairie, United StatesJob Type Full-timeDescriptionWho Is Christensen Group? Founded in 1952 and 100% employee-owned, Christensen Group is the largest locally owned, independent insurance and employee benefits agency in Minnesota. At Christensen Group, we treat our employees like people. We care about ...
-
Client Manager
3 weeks ago
Christensen Group Insurance Eden Prairie, United StatesFull-time position in Eden Prairie, MN Who Is Christensen Group? Founded in 1952 and 100% employee-owned, Christensen Group is the largest locally owned, independent insurance and employee benefits agency in Minnesota. At Christensen Group, we treat our employees like people. We ...
-
Senior Client Relationship Manager
3 weeks ago
Ambient Consulting Minnetonka, United StatesAs Ambient Consulting expands, we are seeking a Senior Client Relationship Manager (sales) in our Minnetonka, MN office with a focus on IT Solution sales and marketing, combined with an entrepreneurial spirit. This role revolves around nurturing specific client connections, estab ...
-
Omega Enterprises Prairie City, United StatesAt YUKKA Lab, our mission is to make "news measurable" and bring transparency to the world of news. We are looking for confident and ambitious Account Executives (m/f/d) who are familiar with the B2B sector in Prairie City. In this role, you will have the opportunity to build str ...
-
Client Manager and Leader
3 weeks ago
Christensen Group Eden Prairie, United States*Who Is Christensen Group? * · Founded in 1952 and 100% employee-owned, Christensen Group is the largest locally owned, independent insurance and employee benefits agency in Minnesota. At Christensen Group, we treat our employees like people. We care about our clients, we care a ...
-
IT Systems Specialist Client Management
3 weeks ago
Velocity Solutions Richfield, United StatesFor over 85 years, STEAG has been a leader in efficient and secure energy production. STEAG Power GmbH operates coal-fired power plants at six locations in Germany, accounting for approximately five percent of the country's total electricity generation. These coal-fired power pla ...
-
Optum Eden Prairie, United States Regular, Full timeOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel ...
-
Client Manager
3 weeks ago
Kraus-Anderson Incorporated Burnsville, United StatesSummary: To help accomplish the sales goals for Kraus-Anderson Insurance by leading department excellence through opportunities and challenges. To lead and develop exceptional employees by providing development, mentorship, and educational opportunities that support organization ...
-
Associate Account Manager Client Service
3 days ago
UnitedHealth Group Eden Prairie, United StatesCareers at Solutran, part of the Optum and UnitedHealth Group family of businesses. We create direct spending solutions driven by our extensive financial tech experience to help those we serve be healthier, happier and more productive. Our platform helps members manage their heal ...
-
Associate Account Manager Client Service
3 days ago
UnitedHealth Group Eden Prairie, United StatesMaintain a solid understanding of each of the assigned client businesses, their unique industries, and the services we provide them. Understand the clients needs on a day-to-day basis as well as a strategic level and how our services benefit them Dev Client Service, Account Manag ...
-
Event Manager, Strategic Client Events
2 weeks ago
UnitedHealth Group Eden Prairie, United StatesManage end-to-end conference/event related planning that drive a consistent attendee experience, providing on-site support when needed Manage relationships with existing and potential vendors, ensuring mature utilization of existing tools and roadmap Manager, Event, Strategic, Mi ...
-
Event Manager, Strategic Client Events
3 weeks ago
UnitedHealth Group Eden Prairie, United States Regular, Full timeOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel ...
-
UnitedHealth Group Eden Prairie, United StatesOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel ...
-
Account Manager Client Service
1 week ago
UnitedHealth Group Minnetonka, United StatesOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel ...
-
Client Service Manager
15 hours ago
Canteen One Minneapolis, United StatesCanteen One · Position Title: Client Service Manager - MN. · $ $72000 / year · Join Canteen One in our trendy North Loop office in Downtown Minneapolis, MN. · Let's talk about Canteen One We are the national account management arm for Canteen, the largest and most experienced ...
-
Client Care Manager
1 week ago
Home Helpers Minneapolis, United StatesThe Client Care Manager is responsible for ensuring that our clients are receiving the best possible care. They will develop a Care Plan as part of the initial client intake session and keep it up-to-date as a result of subsequent client visits. They will participate in all staff ...
-
Sr. Client Manager
2 weeks ago
Gallagher Minneapolis, United StatesAbout Us: · Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments ...
-
Manager, EV Client Engagement
3 weeks ago
Element Fleet Corporation Minneapolis, United States Regular, Full timeGet started on an exciting career at Element · Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard wor ...
Client Manager - Eden Prairie, United States - Christensen Group Insurance
Description
Job TypeFull-time
Description
Who Is Christensen Group?
Founded in 1952 and 100% employee-owned, Christensen Group is the largest locally owned, independent insurance and employee benefits agency in Minnesota. At Christensen Group, we treat our employees like people. We care about our clients, we care about the carrier partners and we care about one another; professionally and personally. We're committed to understanding the businesses we serve and finding solutions that enable those businesses to grow. As an employee, that means you are constantly learning and developing through on-the-job experiences to best serve your clients.
What Does a Client Manager & Leader Do?
This position is accountable for the Senior Client Managers, Client Managers, and Client Advocates. As a Client Manager and Leader, you provide direct support to producers and internal team members to aid both the retention of existing business and generation of new business. Your focus is marketing new and renewal business, in partnership with producers, and includes building proposals and binding coverage.
Core Duties and Expectations
Account Management
We believe in creating a safe and open learning environment for all employees. This means employees are encouraged to be curious, seek insurance designations to deepen insurance knowledge and be challenged with new growth opportunities.
Insurance covers all industries and types of businesses. Which means you create your own career path as a generalist (knowing all types of insurance coverages and needs), specialist (focused on an industry/coverage type) or navigate between both roles over the span of a career.
The Client Manager role requires a strong insurance background in order to act as a technical expert to producers and clients. Individuals may decide to grow technical skills to prepare for a more strategic, Account Executive Role, or become experts in the Client Manager role and train best practices to others. Individuals may stay in a specific role or team for their entire career, or they may continue to learn new areas of insurance or coverage types by taking on different accounts. At Christensen Group, we encourage individuals to be life-long learners and individuals are rewarded according to their unique skillset and knowledge.
Perks of Working at Christensen Group
We are employee owned. A large part of our compensation package is the Employee Stock Ownership Plan (ESOP) which means we all have skin in the game. An ESOP is a retirement asset, similar to a 401(k) Plan but the difference is a 401k grows based on the stock market and our ESOP grows based on the work we contribute as a team.
All ESOP eligible employees participate in an allocation of ESOP shares that are targeted at 15% of W-2 pay. In simple terms, Christensen Group adds shares equal to a dollar value into your ESOP retirement account every year. What we contribute is 5x more than the typical 3% employer 401(k) match.
At Christensen Group we offer a comprehensive employee benefits package including medical, dental, vision, HSA's, FSA's, short-term/long-term disability, life insurance, 401(k), identity shield, and pet insurance.
Most people spend the majority of their adult lives at their workplace - and we know that burning some energy is important during the day. So, when we built out our new office, we made sure to include some space for people to stay fit, blow off some steam and get their sweat on. This can be done in our Golf Simulator, the onsite gym, on the racquetball court, or on our walking treadmill desks.
Requirements
Our Job Requirements
