-
Collection Specialist
3 weeks ago
SEI Group, LLC Atlanta, United StatesJob Description · Job DescriptionWe are looking for a Collection Specialist to join our team You will be responsible for reconciling accounts and collection of unpaid balances. · Responsibilities: · Research and resolve account discrepancies · Contact customers with overdue acco ...
-
Collections Specialist
3 days ago
defi AUTO LLC Atlanta, United StatesJob Description · Job DescriptionAbout defi SOLUTIONS: · defi SOLUTIONS partners with captives, banks, credit unions, and finance companies of all types and sizes to allow lenders to focus and transform their operations. The company's comprehensive suite of originations, servicin ...
-
Collections Specialist
3 days ago
Aldridge Pite Haan Atlanta, United StatesJob Description · Job DescriptionAldridge Pite Haan is a multi-state law firm handling legal collections. We are currently hiring for our call center. Daily responsibilities include: · Making/receiving 125 calls daily · negotiating payment plans · working within a team environmen ...
-
Collections Specialist
3 weeks ago
Aptean Enterprise Software Alpharetta, United StatesAre you ready for whats next, now? Were looking for a Collections Specialist for our office in Alpharetta, GA. The position is fulltime. Youll join an awesome team to support our growing customer base. About the Role The Collections Specialist wil Collections, Specialist, Finance ...
-
Collections Specialist
11 hours ago
Ledgent Finance & Accounting Alpharetta, United StatesJob Description · Job DescriptionContract Commercial Collections Specialist Alpharetta (Onsite Daily) · Salary $20-$22 Hourly · Daily Duties · Monitor accounts to identify outstanding debts. · Investigate historical data for each debt or bill. · Find and contact customers to a ...
-
Credit & Collections Specialist
2 weeks ago
PrideStaff Atlanta, United StatesCredit and Collections Specialist. Location: Atlanta, GA 30318 Pay Range: $25 - $27 an hour. The Collections Specialist will support the Credit Manager in setting up customer accounts, monitoring credit limits and collecting open receivables. The i Collections, Specialist, Credit ...
-
Credit Collections Specialist
2 weeks ago
Mueller Water Products, Inc. Atlanta, United StatesReviews AR reports and ERP system to prioritize collection efforts. - Contacts customers for the resolution of delinquent amounts. - Works with customers and internal resources to resolve customer issues. - Determines order credit hold releases based Collections, Specialist, Cred ...
-
Medical Collections Specialist
10 hours ago
NANA Healthcare Management, LLC Atlanta, United StatesJob Description · Job DescriptionJob Description: · The Collections Specialist is a vital member of the MYMB System of Care. The Collections Specialist is under the supervision of the Collections Supervisor. The Collections Specialist is responsible for collections of outstanding ...
-
Medical Collections Specialist
1 week ago
NANA Healthcare Management, LLC Atlanta, United StatesJob Description · Job DescriptionJob Description: · The Collections Specialist is a vital member of the MYMB System of Care. The Collections Specialist is under the supervision of the Collections Supervisor. The Collections Specialist is responsible for collections of outstanding ...
-
Credit Collections Specialist
2 weeks ago
Mueller Water Products Atlanta, United StatesThe Credit Collections Specialist will focus on the collection and maintenance of customer receivable accounts. The position includes the analysis of delinquent customer accounts, contacting customers and resolving to bring account current. This also includes working with custome ...
-
Collections Specialist
3 weeks ago
Stenn Atlanta, United StatesStenn is one of the leading FinTechs in Europe and a category leader in the verticals and markets it operates in. Founded in 2015, Stenn's purpose is to connect international SMEs to the global financial system, helping to bridge a reported $3.6 trillion (USD) financing gap throu ...
-
Credit and Collection Specialist- Remote
2 weeks ago
Sharecare Atlanta, United States Full timeJob Summary · : We are looking for a competent Credit and Collections Specialist to undertake a variety of financial and non-financial tasks in order to help guarantee the company's revenues. You will handle the collection and resolution of account balances of an assigned portfol ...
-
Billing Collection Specialist
2 weeks ago
Northside Hospital Atlanta, United StatesNorthside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possi ...
-
Collection Specialist
3 weeks ago
Advanced Mediation Group Atlanta, United StatesJob Description · Job Description ARS Management Group is currently hiring experienced Collectors in the Decatur Area that are knowledgeable working credit card accounts. We offer competitive pay as well as an attractive bonus structure. If you think you have what it takes, and w ...
-
Collections Specialist
3 days ago
Tie Down Engineering, Inc Atlanta, United States**GENERAL SUMMARY**: Tie Down Engineering Inc. is hiring a Collections Specialist to join our team. The Collections Specialist will report to the Collection Manager and works closely with the internal departments to ensure accounts are paying on time and the cash is posted correc ...
-
Collections Specialist
1 week ago
Associa Alpharetta, United StatesJob Description · Join our Team Homeside Properties, an Associa Company, is now hiring a Collections Specialist to support our community association manager team in Alpharetta, GA.We are looking for energetic, flexible professionals who want to make a long-lasting career with a ...
-
Billing & Collection Specialist - Medicare
4 weeks ago
Northside Hospital Atlanta, United StatesNorthside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possi ...
-
Collection Specialist
2 weeks ago
Homeside Properties / Associa Alpharetta, United StatesJob Description · Job DescriptionJoin our Team Homeside Properties, an Associa Company, is now hiring a Collections Specialist to support our community association manager team in Alpharetta, GA. We are looking for energetic, flexible professionals who want to make a long-lasting ...
-
Sr. Billing/Collections Specialist
1 week ago
RLI Atlanta, United StatesAbout Us · We're not like other insurance companies. From our specialty products to our business model, our culture to our results - we're different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experi ...
-
Collections Specialist
3 weeks ago
Insight Global Alpharetta, United StatesLocation: Hybrid (3 days onsite 2 days remote in Alpharetta, GA) · This position requires a beginners IKM excel test · Qualifications · Strong background in accounting with specific experience in tax accounting · Knowledge of GAAP, financial concepts, and double entry bookkeeping ...
Collection Specialist - Atlanta, United States - Hayt, Hayt & Landau LLP
Description
Job DescriptionJob Description
Our Collections team works with our consumers to promote great service and encourage them to bring their accounts current through inbound and outbound calls.
Paid Time Off, Holiday pay, and benefits after a 90 day probationary period.
Training on your first day and beyond We offer extensive on-the-job training for every employee.
A listening culture that gives every team member a voice. Our leadership team has an open door policy and you have the opportunity to share your ideas and feedback.
About this Position:
This position is full time in office, Monday-Friday, 40 hours weekly.
Consistently, efficiently, and lawfully contact consumers who are behind on accounts
Professionally and respectfully persuade consumers to pay in an effort to bring and keep their account current
Ensure the information we depend on to contact and collect from these consumers is accurately maintained
Deliver a consistent and professional level of service at all times.
Achieve set revenue targets and call quality objectives.
Advise and influence clients' customers on the payment options for debt recovery.
Handle each call promptly and in the correct manner, updating records accordingly.
Input customer related data accurately and efficiently.
Take responsibility for resolving disputes, ensuring that caller concerns are answered correctly and all parties are notified.
Decide on the correct action when negotiating payments.
Complete any administrative tasks as required for the efficient running of the call center.
Support additional consumer service requests
Outcomes & Activities:
Handle Phone Calls:
You will spend a vast majority of your time signed on to our dialer to handle consumer phone calls
Collect Money:
You will use our call model to handle each call in a manner that persuades consumers to pay
Provide Support:
You will support consumer requests, including processing one-time and recurring phone payments
Update Contact Information:
While speaking with consumers you will work to identify additional contact information
Receive and Act Upon Feedback:
You will need to be open to ongoing feedback aimed at improving performance
Knowledge & Skills:
Assertive, personable and persuasive with our consumers
Comfortable negotiating, discussing sensitive financial issues, and selling solutions to consumers
Remain positive, professional, determined, calm and focused when faced with challenging situations
Overcome objections to pay and develop creative solutions to help bring consumers current
Quick thinker, with an ability to understand and interpret information promptly and effectively
Self-driven, motivated to help, and able to perform with minimal supervision in a team environment
Receptive to ongoing feedback aimed at improving the performance of you and your team
Ability to speak clearly, professionally and articulately on the telephone
Ability to talk and type at the same time (talking with consumers while documenting relevant notes)
Comfortable with repetitive tasks, sit and talk on the phone with a headset for the vast majority of the day
Ability to document account notes clearly and efficiently
Ability to work independently and in a team environment
Requirements:
High School Diploma
Preferred:
Previous customer service and/or collection experience in a call center environment
Experience in the finance or automotive industry
Experience in any position where you had to demonstrate excellent persuasive skills
Our Company Values:
To be successful in this role, Team Members need to be:
Positive by maintaining resiliency and focusing on solutions
Respectful by collaborating and actively listening
Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions
Direct by effectively communicating and conveying courage
Earnest by taking accountability, applying feedback and effectively planning and priority setting
Expectations:
Remain compliant with our policies processes and legal guidelines
All other duties as assigned
Attendance as required by department
Advice
We understand that your career search may look different than others.
Our hiring team wants to make sure that this would be a fit not just for us, but for you long term.
If you are actively looking or starting to explore new opportunities, send us your application#J-18808-Ljbffr
