Jobs
>
New York City

    Client Experience Design Lead - New York, United States - Ezra

    Ezra
    Ezra New York, United States

    2 weeks ago

    Default job background
    Description


    Job Role: Client Experience Design Lead

    Location: NYC (Hybrid - 2 days per week in office)

    Who we are

    We redesigned coaching for the digital age.

    EZRA delivers the highest quality professional coaching to employees using industry leading app-based technology. Our world class technology enables quality coaching sessions, a seamless user journey and regular reporting like never before.

    With 50+ years' experience delivering world class coaching in 66 countries we're best placed to drive the coaching revolution. In just over a year, we have grown to become the fastest growing virtual coaching solution globally, supporting many of the world's leading companies with high impact, 1:1 personalized coaching.

    At Ezra we use innovative technology to achieve the greatest user experience, but the heart of the service is the quality and diversity of our global coaching pool.

    Now, everyone can be better with a coach.

    The Role

    We are looking for a Client Experience Design Lead to help build our client-facing Growth Marketing Team.

    You will work closely with your colleagues and clients to create client and EZRA branded marketing and communication campaigns, targeting would-be EZRA coachees within our top accounts. By telling the story of coaching and its benefits, you will inspire people to unleash their true potential with EZRA coaching via a broad range of creative deliverables, including:
    • Campaign concepts and identities
    • Digital advertising creative
    • Microsites
    • Videos and motion graphics
    • Printed materials and swag
    • Creative guerilla and social tactics
    • Presentation and session designs with a particular focus on creating engaging experiences
    • Sales and client-facing collateral
    Use your passion for storytelling for good, helping people get the most out of their careers. Successful campaigns are deeply rooted in behavioral science, experience design and branding, paying close attention to connecting with our audiences via research and workshops.

    We are looking for candidates who are eager to build something new, try-and fail and try again-to develop a strong design practice within EZRA. You should look forward to partnering cross-functionally to overcome barriers to communication and adoption, all the while focused on expanding our impact on the world of work. Strong time management and collaboration skills are a must-because no one gets to great on their own.

    About you

    As a Client Experience Design Lead you'll need:
    • 9+ years of relevant enterprise design experience
    • Have an interest in psychology and behavioral science, particularly in how to influence and persuade via communications and design
    • Demonstrate mastery of concepting, audience/user research, and visual storytelling
    • Work closely with the creative lead, internal stakeholders and clients to brainstorm and produce engaging content and designs
    • Think creatively to produce new ideas and concepts for creative communication campaigns
    • Understand and translate client brand guidelines into various creative deliverables
    • Work from ideation through iteration to final product while communicating your process and design rationale throughout
    • Provide detail-oriented and pixel-perfect work, ensuring projects are appropriately managed and delivered on time
    • Guide and develop junior team members
    • Manage freelance illustrators, videographers and photographers
    • Collaborate with your colleagues across the business to ensure consistency in both EZRA and client brands
    What we offer
    • Your own world-class coach
    • Regular team social events
    • Flexible working hours
    • Contribution to a wellbeing app (think meditation, fitness, sleep)
    • A weekly wellbeing hour and much more
    • Competitive benefit package
    • Global leading organization
    We are an equal opportunity employer dedicated to having a thriving, diverse team where everyone has a voice and feels able to be themselves. We believe that through valuing our uniqueness and respecting our differences, we can achieve more, and that diversity adds to our culture. Attracting and developing a diverse workforce that reflects the communities in which we serve is essential to us.
  • Circle

    Lead Content Designer

    2 weeks ago

    Circle New York, United States

    Circle is a financial technology company at the epicenter of the emerging internet of money, where value can finally travel like other digital data — globally, nearly instantly and less expensively than legacy settlement systems. This ground-breaking new internet layer opens up p ...

  • ActionIQ

    Product Design Lead

    1 week ago

    ActionIQ New York, United States

    **What You'll Be a Part Of**: · ActionIQ is a new kind of customer data platform that lets marketing teams tap directly into central data sources and activate it anywhere in the customer journey. Unlike traditional CDPs, ActionIQ keeps data securely where it lives and makes it ea ...

  • Wix

    Design Community Lead

    2 weeks ago

    Wix New York, United States

    We are seeking a talented creative, with at least 3 years of experience working in graphic design. You're a fast learner with an aptitude for design mentorship, creative career development, and community engagement—both online and off. An innovative go-getter, you enjoy building ...

  • Disney Entertainment & ESPN Technology

    Lead Product Designer

    2 days ago

    Disney Entertainment & ESPN Technology New York, United States

    **Overview**: · On any given day at Disney Entertainment & ESPN Technology, we're reimagining ways to create magical viewing experiences for the world's most beloved stories while also transforming our media business for the future. Whether that's evolving our streaming and digit ...

  • Verizon

    Lead Experience Designer, Cx Design Strategic

    1 week ago

    Verizon New York, United States

    **When you join Verizon**: · Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect around the world. We're a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and beli ...

  • Citi

    Data Governance By Design Lead

    2 weeks ago

    Citi New York, United States

    The Human Resources organization at Citi is expanding the Data team and has an exciting opportunity for **Data Governance by Design Lead**. The role will report to the Head of Data Governance by Design and will be responsible for leading initiatives and implementing proactive dat ...

  • Rachel Cho Floral Design Inc.

    Lead Designer

    2 weeks ago

    Rachel Cho Floral Design Inc. New York, United States

    Lead Designer · Seeking Lead Designer for a fast-paced, high-end floral design company. Must be a motivated self-starter who takes initiative and manages work independently in a highly responsive manner with a positive attitude. · This role is ideal for a highly seasoned floral d ...

  • Verizon

    Lead Experience Designer

    2 weeks ago

    Verizon Basking Ridge, United States

    **When you join Verizon**: · Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect around the world. We're a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and beli ...

  • Runyon Design

    Business Design Lead

    2 weeks ago

    Runyon Design New York, United States

    We are looking for a Business Design Lead to join our team. At Runyon, Business Designers drive the analysis of the viability of products and ventures, and articulate how optimal business models shape the experience, and vice versa. They consider a series of monetization opportun ...

  • S&P Global

    Lead UX Designer

    6 days ago

    S&P Global New York, NY, United States

    About the Role: · Grade Level (for internal use): · 11 The Role: You will be responsible for the UX product design within S&P Ratings Technology. The ideal candidate will thrive in a work environment that requires strong problem-solving skills and independent self-direction, co ...

  • Ampcus

    UI Designer Lead

    2 weeks ago

    Ampcus New York, United States

    Basic Qualifications · At least 5 years of experience with UX product design, and design strategy · At least 5 years of experience with design and prototyping tools, such as Figma (must have) · At least 4 years of experience working with cross-functional teams and managing par ...

  • Verizon

    Lead Experience Designer

    2 days ago

    Verizon New York, United States

    When you join VerizonVerizon is one of the world's leading providers of technology and communications services, transforming the way we connect around the world. We're a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that ...

  • M&T Bank

    Lead Service Designer

    2 weeks ago

    M&T Bank New York, United States

    Overview: · As a Lead Service Designer within the Customer Experience Organization, you will be part of a team of designers dedicated to solving the highest priority bank problems, delivering cohesive end-to-end experiences for our customers and employees by leveraging the power ...

  • AvroKO

    senior design lead

    1 week ago

    AvroKO New York, United States

    Job Description · Job DescriptionDescription:Join our New York studio and be a part of a global network of studios spanning five cities (New York, Bangkok, San Francisco, London, and Miami). Consistently voted as one of the top three most admired firms in hospitality interior des ...

  • Verizon

    Lead Experience Designer

    6 days ago

    Verizon New York, United States Full time

    When you join Verizon · Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect around the world. We're a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe t ...

  • Kaizen Labs

    Product Design Lead

    2 weeks ago

    Kaizen Labs New York, United States

    Job Description · Job DescriptionCompany · Kaizen Labs is redefining government technology. We believe residents and government staff across America's 85,000 government agencies deserve access to modern, trusted interfaces that provide critical services like parks & recreation, p ...

  • Nayya Health

    Product Design Lead

    2 weeks ago

    Nayya Health New York, NY, United States

    About NayyaAt Nayya, we believe there's a better way to choose benefits. A more transparent, less confusing way for employees to control their health and financial potential. Powered by billions of data points and machine learning, our benefits experience platform delivers person ...

  • Mitchell Martin Inc

    Lead Product Designer

    5 days ago

    Mitchell Martin Inc New York, United States Full time

    Our Client, the travel advisor industry company, is seeking an Lead Product Designer · Location: New York, NY/ Hybrid · Position Type: IT Full Time · About the role: · We are looking for a Lead Product Designer with meticulous attention to detail to work closely with product, eng ...

  • Bilt Rewards

    Lead Product Designer

    3 days ago

    Bilt Rewards New York, United States Full time

    Lead Product Designer · Reporting to: Head of Product Design · Location: New York, NY · What is Bilt? · Bilt Rewards is the first loyalty program that rewards members on rent and in their neighborhood, no matter where they live. · Bilt Members can earn points and access exclusiv ...

  • Nayya

    Product Design Lead

    4 weeks ago

    Nayya New York, United States Full time

    · About Nayya · At Nayya, we believe there's a better way to choose benefits. A more transparent, less confusing way for employees to control their health and financial potential. Powered by billions of data points and machine learning, our benefits experience platform delivers ...