- Manage sales, key initiatives, and strategies for client retention and profitability
- Lead a culture of sales excellence, fostering customer loyalty
- Achieve daily sales goals and enhance staff productivity
- Utilize CRM software for client engagement and execute marketing tactics
- Collaborate with Sales Center Managers on lead generation and client experience
- Drive local clinic performance and profitability
- Maintain service quality, efficiency, and safety standards
- Ensure clinic facilities meet brand standards and create a welcoming environment
- Address client concerns promptly and maintain clinic operations
- Develop deep understanding of services and products for personalized client care
- Coach and develop employee performance
- Implement retention strategies and continuous education initiatives
- Ensure compliance with legal regulations and company policies
- Create a positive, high-performing team environment
- Manage clinic schedule, onboarding, and training of employees
- Bachelor's Degree or equivalent experience
- 3+ years of leadership experience
- Proficient with operational software and sales technologies
- Strong analytical and decision-making skills
- Proven track record of driving sales and exceeding targets
- Exceptional interpersonal and communication skills
- Ability to work in-clinic at least 5 days a week, including weekends
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Retail Clinic Manager - Perrysburg, United States - Ideal Image
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Description
Overview
Ideal Image is a top aesthetics' brand in North America, prioritizing personal aesthetics and wellness services to be more accessible, affordable, and effective. With a belief that "confidence changes everything," the company's mission is to boost confidence by helping individuals look and feel their best through a holistic, tailored approach to health and wellness. Join the confidence crew!
The Clinic Manager is a seasoned, results-driven leader who embodies the Ideal Image Brand Experience for both internal and external customers. Responsibilities include planning, overseeing day-to-day operations, staffing, and sales performance of a clinic location. The ideal candidate possesses exceptional communication and leadership skills, fostering a high-performing team of health care professionals, client service staff, and business partners to achieve clinic goals collectively. Passionate about creating lasting client impressions, the Manager advocates for consistent and engaging client experiences, education, and care, cultivating customer loyalty and long-term relationships. This pivotal role focuses on clinic sales, executing local marketing efforts, and ensuring profitability and sales success, all while maintaining Ideal Image brand standards.
Responsibilities
Clinic Sales & Creating World Class Client Experiences:
Clinic Operations & Performance:
Leading, Coaching & Developing Talent:
Qualifications
Clinic Manager Minimum Qualifications:
Ideal Image is an equal opportunity employer, fostering diversity and inclusivity. Vaccination against COVID-19 is required for new hires in specified locations unless exempted by state regulations.