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    Parts and Service Associate - Greenville, United States - Equipment Plus Total Facility Solutions

    Equipment Plus Total Facility Solutions
    Equipment Plus Total Facility Solutions Greenville, United States

    2 weeks ago

    Default job background
    Description
    Benefits:
    • Company Paid health care for employee's and family option available
    • Retirement/ Disability insurance plans available
    • HRA & FSA Options Available
    • Vacation/holiday pay/Flex days/Ministry PTO
    • Positive and professional working environment
    • Job Type: Full time/ 40 hours weekly
    • Compensation: Based upon experience, between $15.00 & $20.00 hourly
    East Carolina Tractor and Fleet provides looking for people who will serve as ambassadors to our clients, providing superior customer service in a family-oriented environment. This candidate must be self-driven and provide the highest level of customer service by interacting with customers daily. Come join us and see why our exceptional customer care and Core Values make us the leading provider in the industry

    Our core values are

    Glorify God in Everything We Do.
    Under Promise, Over Deliver.
    If You Say It, Do It.
    Do It Right the First Time.
    Efficient, Integrity Driven Solutions.

    Qualifications:
    • High School diploma or equivalent required
    • 2 years administrative experience
    • Must have a valid driver license and acceptable driving record
    • Strong organizational skills
    • Proficient in Microsoft Excel and Outlook
    • Quick Books Experience a Must
    • Strong sense of personal accountability
    • Comfortable working independently
    • Strong written and verbal communication skills
    Responsibilities Include:
    • Create Repair Orders, Service Orders, and invoicing through QuickBooks.
    • Set up new inventory items, create PO's, and receive inventory through QuickBooks.
    • Track and maintain inventory including regular inventory counts.
    • Develop and maintain relationships with vendor contacts.
    • Provide excellent customer service to walk in, call in, and internet customers.
    • Assist both internal and external customers with parts identification, orders, and scheduling service.
    • Update and maintain pricing as per monthly updates.
    • Handle warranty claims from submission to tracking until payments are received.
    • Complete and submit daily reconciliation.
    • Provide daily content for social media platforms to drive brand awareness.


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