Parts and Service Associate - Greenville, United States - Equipment Plus Total Facility Solutions

Description

Benefits:
Company Paid health care for employee's and family option availableRetirement/ Disability insurance plans availableHRA & FSA Options AvailableVacation/holiday pay/Flex days/Ministry PTOPositive and professional working environment

Job Type:

Full time/ 40 hours weeklyCompensation: Based upon experience, between $15.00 & $20.00 hourlyEast Carolina Tractor and Fleet provides looking for people who will serve as ambassadors to our clients, providing superior customer service in a family-oriented environment.

This candidate must be self-driven and provide the highest level of customer service by interacting with customers daily.

Come join us and see why our exceptional customer care and Core Values make us the leading provider in the industryOur core values areGlorify God in Everything We Do.

Under Promise, Over Deliver.
If You Say It, Do It.
Do It Right the First Time.
Efficient, Integrity Driven Solutions.


Qualifications:
High School diploma or equivalent required2 years administrative experienceMust have a valid driver license and acceptable driving recordStrong organizational skillsProficient in Microsoft Excel and OutlookQuick Books Experience a MustStrong sense of personal accountabilityComfortable working independentlyStrong written and verbal communication skills

Responsibilities Include:
Create Repair Orders, Service Orders, and invoicing through QuickBooks.
Set up new inventory items, create PO's, and receive inventory through QuickBooks.
Track and maintain inventory including regular inventory counts.
Develop and maintain relationships with vendor contacts.
Provide excellent customer service to walk in, call in, and internet customers.
Assist both internal and external customers with parts identification, orders, and scheduling service.
Update and maintain pricing as per monthly updates.
Handle warranty claims from submission to tracking until payments are received.
Complete and submit daily reconciliation.
Provide daily content for social media platforms to drive brand awareness.