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    Customer Service Representative - Atlanta, United States - Deluxe Corporation

    Deluxe Corporation
    Deluxe Corporation Atlanta, United States

    2 weeks ago

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    Description

    **Customer Service Representative - Client and Vendor Management**

    **The Culture at Deluxe**

    I've been here 33 years. I love being here because I love the people I work with.

    Oh gosh, I love working at deluxe. I've been here 16 years and I would say the last five years I've been working on the most rewarding project ever in my career.

    Love it, it's been an exciting time at Deluxe.

    I think about exciting opportunities things that we have yet to dream and believe that we can do I'm excited about the new One Deluxe.

    Knowing I could help be a part of the gelling of Deluxe and all the potential that I had, that was a huge piece.

    So, I did look around a little bit but then nothing quite felt right where deluxe just feels like home this is where I want to end up.

    What we're really looking to do is ensure that deluxe has an environment of inclusiveness when people feel inclusive within the workplace, they generate more ideas a better product is put out.

    Bring our backgrounds, bring in our cultures, meshing them all together and Deluxe is a place that doesn't necessarily have walls or ceilings, so it just incorporates our true identity as people to employees.

    We have recently done the food drive and there were always at least like more than 10 people who will be interested and based on the capacity we can accommodate people go there and do the volunteering.

    Deluxe really isnt like any other company. They really care about you and they care about your career and your path moving forward they want you to excel they, they're gonna give you the tools and provide you with what you need to become a successful business professional.

    Since day one when I started at Deluxe it has been such a friendly atmosphere.

    You want to spend time with people you like that you trust that you respect and I got to tell you we're surrounded with people like that. on the executive team and throughout the organization so for me this is just feels good to work at a company like Deluxe.

    Apply Later **Req ID** 211904WD-2 **Location** Atlanta, Georgia **Benefits - Health, Vision, and Dental are available immediately**

    **401K with Employer Match (After 30 Days)**

    **3 Weeks of PTO Per Year (After 90 Days)**

    **Fully Remote**

    Handles incoming calls and emails with requests regarding orders, shipments, inventory, pricing and any other distributor issues. Updates and maintains product numbers/SKUs for incoming inventory. Assists Training, Marketing and other teams with printing, distribution and shipping of collateral and other materials.

    End to End order management of requests from distributors and internal teams related to marketing and sales collateral items and manufacturing samples. Including order acknowledgement, order entry and shipping of the requested item(s).

    Responsible for proactive and effective communication to follow-up with distributors/internal teams regarding in process and shipped orders, inventory levels, etc.

    Assigns new product numbers/SKUs for incoming inventory and works with Product Management on adds/changes/deletes of the build of materials.

    Maintains database with inventory counts for multiple customers . Prints and/or distributes price pages, DNews , marketing releases for Distributor network and internal resources.

    Primary trainer/Subject Matter Expert for on the job training of new Distributor Service Center reps.

    Basic Qualifications (BQs)

    Education and Experience: HS/GED and 2 years customer service experience.

    Preferred Qualifications (PQs)

    Experience in a high volume, fast paced production environment. Strong verbal and written communication skills.

    Basic mathematics and typing skills.

    RSRDLX

    **Deluxe Corporation is an Equal Opportunity / Affirmative Action employer:**

    All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.

    EOE/Minorities/Females/Vet/Disability

    Please view the electronic which serves to inform you of your equal employment opportunity protections as part of the application process.

    **Reasonable Accommodation for Job Seekers with a Disability:** If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to .

    **Department:** Call Center

    **Time Type:** Full time

    **Work Status:** Permanent

    Apply Later **Awards**

    Over the years, Deluxe has been recognized for numerous awards and accolades. We are proud to celebrate our achievements as a testament to our corporate philosophy and unparalleled candidate experience.

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