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    Service Manager - Dallas, United States - BD Holt Company

    BD Holt Company
    BD Holt Company Dallas, United States

    1 week ago

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    Description

    Job Description

    Job Description

    Description: This position is responsible for ensuring the successful management of regional service operations for a machine service shop. Specific areas of responsibility include: 1) successful achievement of all business unit operational goals (revenue, profitability, expense control); 2) effective management and development of regional service department human resources; 3) effective collaboration with other functional managers, internal company resources and external customers; 4) Demonstrate alignment with the Company's mission and business values;

    REQUIREMENTS: Successful candidates must have demonstrated proficiency in the following prioritized skill areas:

    1) Problem Solving

    2) Influencing Capabilities- Select, manage, develop and evaluate service personnel to ensure high levels of top quality workmanship and efficiency in a repair and service shop environment.

    3) Self-Management Skills

    4) Planning

    5) Technical Experience

    6) A minimum of five years of industry/management experience

    7) Develops, evaluates, and influences effective and consistent productivity and teamwork to ensure the delivery of Legendary Customer Service (LCS).

    8) Models, promotes, reinforces, and rewards the consistent use of HOLT's Values-Based Leadership (VBL) tools.

    9) Models and processes to ensure alignment with our Vision, Values, and Mission.

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