- Perform daily tasks such as job tracking, job reconciliation and invoice reconciliation.
Generate and provide reports to clients or internal teams as required. - Monitor open tickets and assist in ticket management and resolution.
- Provide client support to AM IIs and AM IIIs as needed.
- Handle basic file reconciliation, including validating income files and monitoring processing to ensure accuracy.
- Manage inventory by tracking, replenishing, and reporting on stock levels needed for upcoming client projects.
- Process pulls, holds, and simple change requests according to client needs.
- Ensure smooth operation of smaller accounts.
- Assist in billing and invoicing processes, ensuring accuracy and timelines in accordance with client agreements.
- Support billing team by verifying billing plans, monitoring invoices, and resolving discrepancies.
- Communication skills to convey information in reports, meetings and status reports.
- Attention to detail.
- Analysis, critical-thinking and problem-solving skills to review systems, find flaws and pose solutions to those flaws.
- Interpersonal skills.
- Resilience and curiosity.
- Ability to operate under deadlines while still meeting standards.
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Entry Level Client Account Manager - Grove City, United States - Taylor Corporation
Description
Let Us Power Your Potential
Taylor Corporation is a dynamic, diversified company with big plans for the future ― and your career. We power our employees' potential and strive to create opportunity and security for every member of the team. If you're ready for something bigger ― more challenge, more variety, more pathways for professional growth ― we should talk. We're passionate about our work, we believe there is always a better way, and we're looking for people like you.
Ready to reach your potential? It's time to look at Taylor.
Your Opportunity: Venture Solutions is looking for an Entry Level Client Account Manager to join our team in Grove City, OH. The Account Manager role primarily serves as a support function within the account management team. This position is responsible for ensuring the smooth operation of transactional accounts, maintaining client satisfaction through efficient handling of tasks, and supporting higher-level account managers in various duties. Account Managers handle routine and repeatable processes, perform basic customer service functions, and assist in managing smaller or less complex accounts.
Your Responsibilities:
You Must Have:
