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Customer Service Advisor
2 weeks ago
2M EQUIPMENT Miami, United States**Full job description** · - **Salary: $ $19.00 per hour (DO NOT APPLY IF YOUR SALARY REQUIREMENTS ARE ABOVE THIS)** · **Customer Interaction**: Interacting with customers to understand their service needs, concerns, and requests. Providing excellent customer service and addressi ...
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Family Service Advisor
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Northstar Memorial Group Miami, United StatesNorthStar is seeking a dynamic Salesperson at Graceland Memorial Park-South in Miami, Florida. Our sales teams redefine the way families honor their loved ones. We don't just sell; we guide, inspire, and innovate. We prioritize financially stable roles ensuring individual efforts ...
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Service Advisor
3 days ago
Century West BMW North Hollywood, United StatesCentury West BMW - BMW Experience Preferred · The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled. · Service Ad ...
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Service Advisor
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Holman Fort Lauderdale, United States**Holman is a global automotive leader that serves both commercial and consumer clients _The Holman Way_ by always doing the right thing for our people, our customers, and the community since 1924. The Holman story began nearly a century ago as a single Ford dealership in New Jer ...
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Bilingual Family Service Advisor
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Express Service Advisor
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Customer Service Advisor
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Retail Service Advisor
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Service Advisor
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Service Advisor-
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Service Advisor
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Service Advisor
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HGREG NISSAN DELRAY Doral, United StatesABOUT US: · HGreg is one of the fastest growing automotive groups in North America. Founded in 1993, HGreg operates 31 dealerships throughout Florida, California, Quebec and plans to continue the expansion in the U.S. · Summary: · Sells and schedules needed service work in the se ...
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service advisor
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Service Advisor
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Kendall Hyundai Doral, United StatesJOB-SPECIFIC EXPECTATIONS · Determine costs and completion date. Communicate expected repair time to customer. · Analyze progress to maximize efficiency and maintain high quality of repairs. · Delegate jobs to technicians as appropriate considering skill level. Effectively uti ...
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Service Advisor-
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Mazda of North Miami Doral, United StatesService AdvisorEvery employee with Mazda of North Miami is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motiv ...
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Virtual Customer Service Advisor
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Service Advisor
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Bean Automotive Group Miami, United StatesJob Details · Job Location · Lexus of Kendall - Miami, FL · Description · Who We Are: · Bean Automotive Group is a nationally recognized automotive group which champions Miami's rich automobile heritage. Our associates, located throughout our 4 locations: Kendall Toyota, Lexus of ...
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Service Advisor
1 week ago
Bean Automotive Group Miami, United StatesJob Details · Job Location · Kendall Toyota - Miami, FL · Description · Who We Are: · Bean Automotive Group is a nationally recognized automotive group which champions Miami's rich automobile heritage. Our associates, located throughout our 4 locations: Kendall Toyota, Lexus of K ...
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express service advisor
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Lithia Motors Doral, ,, United StatesLithia Motors - JobID: R67466 [Auto Service Technician / Customer Service] As a Service Advisor at Lithia Motors, you'll: Be responsible for initiating automotive services and repairs; Serve as the communicator and liaison between the customer and technician; Develop estimates by ...
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Customer Service Advisor
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Icahn Automotive Doral, United StatesIcahn Automotive Broad Channel Rd [Automotive Service] As a Customer Service Advisor at Icahn Automotive, you'll: Engage customers, schedule appointments, build trust, understand needs, communicate processes and timelines, and sell parts and service; Assist in various aspects of ...
Service Advisor - Hialeah, United States - BMS Partners
Description
Job Description
Job DescriptionBroward Motorsports is looking for a hungry, motivated person to fill the role of Service Writer.
We are a Multi Line Dealership Selling Suzuki, Kawasaki, KTM, Husqvarna Motorcycles, ATV's, Dirt Bikes, Scooters, Side By Sides, Jet Skis and Boats.
Be part of an exciting Service Team, working with skilled Technicians in a high volume Service Department. If you are motivated, good with people and want to learn and grow in a Family style atmosphere, then contact us today. We are looking to add another Service Writer to our Team.
Job Duties:
• Assists Service department manager in maintaining a smooth-running efficient service department with a high degree of customer satisfaction. Accepts customer vehicles, recognizes problems and service needs, schedules work, assigns jobs to service technicians and communicates job status to customer.
• Recognize problems accurately, and clearly describe them on the repair order.
• Estimate costs and completion times at point of sale. Clearly communicate them to customer.
• Assign jobs to technicians based on skill level and current resource utilization. Review work-in-progress to ensure quality and timeliness.
• Assist in the preparation of parts orders.
• Open & close all customer paid, warranty, and internal repair orders.
• Follow procedures for quick & efficient handling of service items, including tagging and proper storage of these items.
• Become familiar and efficient with all phases of the computer system required for service & parts management.
• Ask for clarification if there are any questions which need to be answered.
• Delivery of service, which includes quality checks, customer check-out and processing, follow-up phone calls to customers and problem-resolution.
• Notify customers ASAP of any changes, delays, or additional work needed. Avoid setting high customer expectation levels in situations where expectations are not likely to be met.
• Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to "Make Things Right".
• Give special attention to repeat repairs to ensure the situation is corrected.
• Obtain authorization from customers before performing any repairs, obtain signature when possible.
• Explain repair orders to customer upon delivery of vehicles and answer all questions and ensuring they are in a better condition in which they were received.
• Make certain work assignments are correct and complete.
• Provide superior customer service to both internal and external customers.
• Greet customers immediately, in a courteous and friendly manner.
• Handle telephone, email and text transactions quickly, and courteously.
Requirements:
• Good attitude, good with people and an ability to think on your feet.
• Extremely high attention to detail and be able to work in a fast-paced environment.
• Driver's License (without major violations).
• Common sense and a good business sense. The ideal candidates will show they understand basic principles of sales and service production.
• Team player. All departments must run and work well together.
EXPERIENCE IS PREFERRED
WE FULLY TRAIN
NO COLLEGE DEGREE REQUIRED
Full Benefits Package:
• Health/Medical Insurance
• 401K Retirement Plans
• Paid vacation
• Uncapped earning potential
• Unlimited growth opportunity into management and upper management.
• Award Winning Dealerships
• Ongoing Training and Development
