Service Advisor- - Doral, United States - Mazda of North Miami

    Mazda of North Miami
    Mazda of North Miami Doral, United States

    1 month ago

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    Description
    Service Advisor
    Every employee with Mazda of North Miami is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Come join our team
    Benefits
    Privately - owned
    Toyota and Mazda of North Miami have won numerous awards andareranked among the Top 150 Dealership groups in the Country
    Incredible location
    Career opportunity - many of our staff have been with us for more than 15+ years
    Access to our sister store's Gym for employees with treadmills, stationary bikes, elliptical machines, rowers, and free weights to promote a healthy lifestyle
    Best in class benefits package, including 25% match on 401k
    Paid Holidays (Producers): New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Day & your Birthday
    Vacation (Department Manager) 5 weeks, (All other Managers) 3 weeks, (Producers) 1 week after 1 year of service, 2 weeks after 2 years of service, 3 weeks after 5 years of service, 4 weeks after 10 years of service, 5 weeks after 15 years of service
    Responsibilities
    Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.


    Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.

    Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled

    Ensures that the daily inventory of technicians' time is consistently sold to service customers.

    Distribute work between technicians efficiently

    Qualifications
    Organized and friendly personality

    Demonstrated ability to manage others

    Time management skills

    Fantastic communication skills with your customers

    Professional, well-groomed personal appearance.

    Clean driving record

    Willing to submit to a pre-employment background check & drug screen

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