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    Medical Assistant - Phoenix, United States - Arkangel Endocrinology & Diabetes,PLLC

    Arkangel Endocrinology & Diabetes,PLLC
    Arkangel Endocrinology & Diabetes,PLLC Phoenix, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    Position Responsibilities:

    The Medical Assistant performs the following duties:

    Direct Patient Care Responsibilities:

    Provide patient care under supervision of a physician, NP, PA or registered nurse, relative to the patient's age specific needs and under various conditions. Performance of a delegated medical act by the Medical Assistant must be "directed, supervised and inspected" by the physician.

    · Perform patient check in, including obtaining and recording vital signs, height, weight, chief complaint, brief relevant history including preferred pharmacies, Radiology facility, Lab facility, allergies, current medication and/or supplements, previous medical history, surgical history, social history, review of systems, immunizations and other relevant information. Prepare patient for examination/procedure, as appropriate.

    · Administer medications and immunizations orally, intramuscularly, subcutaneously, intradermally and by inhalation as ordered by provider, asking for assistance from provider or manager if unfamiliar with medication or procedure.

    · Alert provider of patient's/family's questions or issues related to medication administration.

    · Review medical records for up-to-date problem list including patient reported medication and allergies, and diagnoses that are documented by physicians or providers.

    · Download/upload continuous glucose monitors/insulin pumps for provider to review

    · Understand that the stress of illness may alter patient behavior and ability to follow through on plan of health care; interact with respect including situations where patient and/or family display anger or distress.

    · Provide support and comfort to patients and families during clinic visits and procedures as needed, including chaperoning during sensitive examinations.

    · Participate in patient education by providing standardized, structured written/verbal information to patients regarding procedures, preparation for diagnostic tests, chronic disease conditions, medication(s) as instructed by MD.

    · Provide emergency care to patients when necessary using basic life support and automated defibrillator equipment, maintaining basic CPR certification.

    · Assist provider with procedures

    · Assist with quality measures, including maintenance and recording of required daily equipment checks, CLIA requirements and calibration of equipment as needed in clinics where this is required.

    · Answer phones, schedule appointments, collect payments, obtaining and processing medical records

    · Processing orders which may include: CGM's, insulin pumps, home health, specialty medication(s), outpatient infusion(s), specialty testing, routine prescriptions, imaging, etc.

    · Prior authorization processing for CGM's, insulin pumps, medications, specialty drugs, outpatient infusion, specialty labs, imaging, etc.

    · Communicating results/information to patients via phone, patient portal, mail or encrypted email.

    · Receiving incoming packages/samples and storing items with expiration date if applicable

    Team Member Objective:

    · Communicate effectively with patients/families and the clinic team.

    · Provide suggestions in the review of schedules and space needs; anticipate and suggest any needed changes in staffing or provider schedules. Interact with staff and co-workers in a manner that promotes positive working relationships.

    · Provide suggestions with quality improvement projects such as communication of waits and delays, chart audits.

    · Attend and actively participate in staff meetings.

    · Provide suggestions in updating medical assistant training materials.

    · Read and respond to email communications by management, providers, HR.

    · May float to cover as needed for operations need

    Supplies and Equipment Maintenance:

    · Following current infection control and/or isolation procedure, clean and examine procedure tables, equipment and other work areas according to guidelines.

    · Stock nurse's station, exam/procedure rooms, exam rooms MUST be cleaned at the end of every shift

    · Report non-functioning or defective equipment to management immediately.

    · Ensure all supplies are up to date and replace expired materials as necessary

    · Assist in maintenance of patient education materials.

    Daily Functioning:

    · Assist with solving problems and make guided decisions about area function and patient care issues.

    · Provide clerical support to facilitate optimal patient care and area operation.

    · Demonstrate proficiency in use of the computer for all aspects of patient care and documentation.

    · Facilitate the coordination of patient services within the clinic and other departments, e.g. radiology, clinical lab, etc.

    Professional Development & Continuing Education:

    · Complete required Annual Review and Safety and Infection Control sessions (in person and computer-based training)

    · Recognize the need for continuous learning by attending staff development programs and workshops.

    Perform Additional Duties as requested by management

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