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    Medical Assistant - Phoenix, United States - The Cigna Group

    The Cigna Group
    The Cigna Group Phoenix, United States

    3 weeks ago

    Default job background
    Full time
    Description

    ** These positions are potentially eligible for up to a $2000 sign on bonus** The Cigna Group and its affiliates as well as current contracted employees are excluded from this bonus.

    Are you ready to step into a position that combines your organizational skills, ability to multitask, and unrelenting drive to help others? We're looking for Medical Assistants to join our fast-paced, customer-focused teams for Evernorth Care Group across the Phoenix Valley. If you've always wanted to work in the outpatient healthcare setting and enjoy a friendly work environment... well, we're pretty sure you'll love this opportunity.

    Work hours: Family Practice Monday – Friday 8am – 5pm or Non-standard work weeks in our Urgent Cares as we are open 365 days a year. (Work site dependent in the Phoenix Metropolitan area)

    Responsibilities:

    • Ensure day-to-day operations run smoothly in the clinic, use your organizational skills to help manage the health care needs of our varied patent populations.
    • Room patients and complete vital signs, enter data in patient charts, assist with in-office procedures, review medications and outreach to patients and providers for the purpose of continuing care.
    • Accurately follow all policies and procedures, practice in alignment with the scope of your certification or licensure.
    • Provide excellent and friendly customer service through all avenues of communication.
    • Document your efforts of all the care and information provided to our patients.
    • Return patient calls, complete referrals, chart prep and forms management.
    • Help answer questions, concerns, and requests, either in person, through our electronic health record system and patient portal, or by phone.
    • Partner with the clinicians, your peers and the patients to meet the needs of the practice.
    • Appropriately manage ambiguity, recognize appropriate ways to deal with conflict management.
    • All other duties as assigned.

    Minimum qualifications:

    • Graduate of approved MA program or graduate of an unapproved program with successful completion of certification examination; graduate of a US Armed Forces medical services program or practicing medical assistant who completed supervision requirements prior to February 2, 2000 ("grandfather clause").
    • High school diploma or GED certificate
    • Excellent customer skills, and care deeply about providing empathetic, quality care to customers.
    • Previous experience working in a healthcare environment.
    • Experience working with Microsoft Office and comfortable with data entry into our electronic health record system.
    • BLCS certification

    Preferred qualifications:

    • 1+ year experience in the outpatient setting (Family Practice, Urgent Care)
    • Bilingual (English/Spanish) skills
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