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    Product Manager, Remote - Denver, United States - EverCommerce

    EverCommerce
    EverCommerce Denver, United States

    4 weeks ago

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    Description
    Product Manager, EverCommerce - REMOTE, US/CAN

    At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 685,000+ customers. As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Fitness & Wellness industries.

    We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here:

    We're seeking a customer-focused Product Manager to lead EverPro Edge, a solution tailored for SMBs in various industries and growth stages, aimed at helping them save, learn, and grow. Our mission is to empower businesses to thrive through a personalized, engaging experience tailored to their interests, needs, and industry. As a pivotal player in shaping EverPro Edge's trajectory within EverCommerce, you'll have opportunities for professional development and to make a lasting impact across the organization.

    In this role, you will be responsible for driving product strategy, development, and execution to effectively address SMB needs. This involves collaborating cross-functionally, conducting comprehensive user and market research, and translating insights into actionable plans. Your primary objective is to cultivate a bespoke platform that enables EverCommerce's customers to attain business success while earning rewards.

    Responsibilities:
    • Develop and communicate the product vision, strategy, and roadmap in alignment with business goals and market needs.
    • Act as the primary evangelist for the product, advocating internally and externally to drive awareness and adoption.
    • Deeply understand vendor needs to craft a balanced experience that fulfills the requirements of both users and vendors within the platform.
    • Harness cutting-edge technology to implement a recommendation and matching system, enriching user experience and outcomes through advanced algorithms and analytics.
    • Conduct market research, competitive analysis, and gather customer feedback to identify market trends, opportunities, and user needs.
    • Define and prioritize product features and requirements based on customer feedback, business priorities, and technical feasibility.
    • Collaborate with cross-functional teams including engineering, design, marketing, support, and sales to ensure alignment and successful product delivery.
    • Manage the product development lifecycle from ideation to launch, ensuring timely delivery of high-quality products.
    • Lead Agile methodologies within the team, fostering efficiency and meeting Key Results with a strong emphasis on delivering customer value incrementally.
    • Utilize principles like behavioral economics to organically encourage positive end-user behavior.
    • Establish, track, and analyze metrics and key performance indicators (KPIs) to measure the success and impact of the product.
    Skills and Experience needed for success in this role:
    • 7+ years of experience in product management.
    • Proven track record of successfully building new products.
    • Strong product management skills, including product strategy, prioritization, and customer discovery.
    • Excellent problem-solving skills and ability to make data-informed decisions in situations with high uncertainty.
    • Strong interpersonal and communication skills, with the ability to collaborate effectively with cross-functional teams.
    • Experience with user research and usability testing.
    • Strong technical background.
    • Background in serving SMBs, particularly in the home services sector.
    • Experience collaborating with vendors/partners and developing marketplace solutions.
    Where:Toronto or Denver preferred but not required- travel less than 25% of the time
    The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States or Canada - if you're close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.

    Compensation:

    EverCommerce is committed to equal pay and transparency. The annual base salary range for this position is $130,000 - $150,000 USD per year. Please note that the salary range information provided is a general guideline and combines all of the distinct labor markets within the US. EverCommerce considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, candidate's work location, education/training, key skills, internal peer equity, external market data, as well as, market and business considerations when making compensation decisions.

    EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience
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