Jobs

    Membership Specialist - Washington, United States - McKinley Marketing Partners

    McKinley Marketing Partners
    McKinley Marketing Partners Washington, United States

    4 weeks ago

    Default job background
    Non-profit / Volunteering
    Description

    Our client is seeking a dedicated individual to join our team as a Membership Support Coordinator. Our organization is committed to fostering collaboration and innovation within the biotechnology industry. As a Membership Support Coordinator, you will play a crucial role in supporting our membership team's efforts to engage and retain members, maintain accurate data records, and provide administrative assistance across various initiatives.

    Responsibilities:

    • Assist the Senior Manager in executing annual member outreach and renewal activities, including tracking outreach efforts and generating status reports.
    • Support the Senior Manager in the dues planning process by researching and maintaining updated company information and financial data.
    • Coordinate the processing of membership applications, conducting research, managing data entry, and facilitating email outreach.
    • Collaborate on the development of company background memos for internal staff use.
    • Stay updated on industry news relevant to members and prospects, reporting noteworthy updates to the team.
    • Monitor shared inboxes, promptly responding to external inquiries with helpful information.
    • Maintain accurate member data in Salesforce/Fonteva, ensuring timely updates to company and contact information, as well as committee rosters.
    • Organize and maintain internal membership team files and shared folders for easy accessibility.
    • Provide assistance to internal staff regarding membership reporting inquiries.
    • Support conference-related activities, including list review and managing meeting requests.
    • Assist in calendar management and scheduling meetings with potential and existing members.
    • Contribute to departmental budget management, including reconciling expenses, processing invoices, and assisting with forecasting.
    • Provide support for the Board-level Membership Committee as needed, including scheduling, outreach, and meeting minutes.

    Required Background and Skills:

    • Bachelor's degree.
    • 1-2 years of professional experience; consideration given to advanced degrees or relevant internships.
    • Background or experience in finance, business, or marketing preferred; familiarity with life science or biotech industries is advantageous.
    • Proficiency in Microsoft Office suite.
    • Experience with association management system (AMS) and/or customer relationship management (CRM) software is beneficial.
    • Excellent organizational skills with the ability to prioritize and manage multiple initiatives in a fast-paced environment.
    • Strong interpersonal, written, and verbal communication skills.
    • Self-motivated and proactive individual with a collaborative mindset and a commitment to building positive relationships with colleagues and external stakeholders.

    McKinley Marketing Partners is an Equal Opportunity Employer. All individuals are encouraged to apply, and all applicants will be considered for employment without regard to race, color, religion or belief, ethnic origin, age, sex, sexual orientation, gender identity, disability or veteran status, or any other basis protected by law. Opportunity for all is central to our mission. We strive to reaffirm our commitment to the values of diversity, equity, and inclusion. We push ourselves to new heights to embrace ongoing change and creativity. With this as our goal, we are proud to have reached individuals with diverse backgrounds who possess the talent, energy, and focus to accelerate our mission forward.



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