Scanning Operator Level 1 - Chantilly, United States - Computer Task Group, Inc

Computer Task Group, Inc
Computer Task Group, Inc
Verified Company
Chantilly, United States

1 week ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
:

CTG is seeking to fill a Scanning Operator Level 1 opening for our client in Chantilly, VA.


Location:

Chantilly, VA


Duration:

Ongoing contract


Purpose:

Assist with the day-to-day operations within a Digital Imaging Center, with a focus on digital imaging and related duties.


Scope:


  • The position is an operational role with operational accountability for managing all job aspects of digital imaging and scanning.
  • This position is key for meeting contractual SLA's and ensuring customer orders are complete per specifications.

General:


  • Ensure customer issues and escalations are resolved or further escalated as appropriate
  • Conduct quality checks on own work to ensure accuracy and required output is to standards
  • Adhere to all safety procedures
  • Adhere to all logical and physical security requirements
  • Able to work independently and be part of a team
  • Perform backfile duties for absent coworkers
  • Perform other duties as assigned by Lead or Manager

Mail/Shipping:


  • Receive, sort and process mail documents, packages, and supplies. Notify recipients as appropriate
  • Deliver and pickup mail on scheduled mail runs
  • Perform outgoing postal and courier duties utilizing shipping / postal systems ensuring most efficient and costeffective method
  • Track, trace and resolve mail or courier issues
  • Fully operate, clean, and maintain all shipping and mail equipment
  • Contact third party service provider for mail and shipping equipment if required

Document Preparation:


  • Validation/Reconciliation of boxes/files received
  • Prepare a wide array of document types and conditions for scanning
  • Prepare document for scanning by removing staples, clips, rubber bands or any type of bindings
  • Ability to use handheld scanner to scan the box barcode
  • Insert slip sheets at the appropriate level (physical division) to establish document separation
  • Identify the location of oversized document and outsort for wide format scanning
  • Identify the undersized documents that may need special handling
  • Escalate exception items identified during production to the lead

Imaging:


  • Operate high speed scanning equipment to convert paper documents to digital (scan, file)
  • Perform visual quality check inspection of each image to ensure that the image meets the following criteria's
:


  • Look for double feeds
  • Folded corners that obscure content information
  • Look for very light/dark threshold
  • Look for barcode slipsheets that did not get processed. This would indicate a merged documents of multiple files
  • Convert scan documents/microfilm/microfiche to digital formats outlined in the Statement of Work

Essential Functions:


  • Prepare customer documents for the digital imaging process
  • Check physical documents for quality issues that may complicate the scan process.
  • Prepare a wide array of document types and conditions for scanning
.

  • Index scanned images according to naming mechanisms outlined by the customer and/or RDIC leadership, along with additional postimaging services.
  • Other duties may be assigned to meet business needs.

Physical demands:


  • Minimal to moderate physical effort required.
  • Some moving of boxes and loading paper into machines will be required.
  • Project prep and scan work will require finger dexterity and movement between machines for different types of documents.

Mental demands:


  • Problemsolving, teaching, written and verbal communication, information comprehension, and mental acuity.

Education Requirements:


  • Minimum High School Diploma

Skills, Knowledge, and Abilities:


  • Experience in a Customer Service environment (minimum 1 year)
  • Proven data entry work experience, as a Data Entry Operator or Office Clerk (not a must but an asset)
  • Experience with MS Office and data programs
  • Familiarity with administrative duties
  • Typing speed and accuracy
  • Excellent knowledge of correct spelling, grammar, and punctuation
  • Strong attention to detail
  • Confidentiality
  • Organization skills, with an ability to stay focused on assigned tasks
  • The ability to carefully handle and manage large volumes of individual documents
  • The ability to work effectively under deadline
  • A willingness to learn new skills, as well as adaptability when priorities change

Operational Soft Skills:


  • Planning, organizing, executing, and controlling skills
  • Ability to assess issues, define causes, and prioritize/execute solutions
  • Selfinitiative and results oriented while being a team player
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.


To Apply:

About Us:


Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take.

In other words, our people are the culture. It's a living, b
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