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Manager, Customer Success
4 weeks ago
Thomson Reuters St Paul, United StatesWe are currently seeking a Manager, Customer Success to oversee our team of Associate Customer Success Executives within the Tax & Accounting organization. The successful candidate will be responsible for leading the team in providing exceptional fir Manager, Customer Experience, ...
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Manager, Customer Success
5 days ago
Thomson Reuters St Paul, United StatesAbout the Role · We are currently seeking a Manager, Customer Success to oversee our team of Associate Customer Success Executives within the Tax & Accounting organization. The successful candidate will be responsible for leading the team in providing exceptional first-year suppo ...
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Customer Success Manager
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Customer Success Manager
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Enverus St Paul, United States· Customer Success Manager · Why YOU want this position · Enverus is the leading energy SaaS company delivering highly technical insights and predictive/prescriptive analytics that empower customers to make decisions that increase profit. Enverus' innovative technologies drive ...
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Customer Success Manager
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Customer Success Manager
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Customer Success Manager
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Customer Success Manager
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API Customer Success Manager
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Customer Success Operations Manager
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Pearson St Paul, United StatesAs Customer Operations Manager (COM), you play a crucial role in ensuring our customers achieve success with Pearson's WFS products by collecting, managing and analyzing data to improve customer success operational efficiency and effectiveness. Your focus will be creating strateg ...
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Senior Customer Success Manager
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Sr. Customer Success Manager
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BetterYou St Paul, United StatesSr. Customer Success Manager · Onsite St. Paul, MN · BetterYou is a Healthy Habits Companion on a mission to help you achieve your goals. To date we've helped thousands of people get an extra 30 minutes of sleep each night, improve their talk time with friends by 10 minutes each ...
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Principal Customer Success Manager
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Oracle St Paul, United StatesJob DescriptionWe're on the precipice of a generational change in how Oracle enables customer success and Oracle's Customer Success Organization is in the midst of a customer-centric transformation. We're helping our clients around the globe redefine customer experience, unifying ...
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Sr. Customer Success Manager
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Zscaler St Paul, United StatesAbout Zscaler · Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company's cloud-native platform that protects thousands of customers from cyberattacks and data l ...
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API Customer Success Manager
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Retail Sales Lead
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Admissions Nurse
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Automotive Wheel Repair Technician
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Class A CDL Delivery Truck Driver
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Director of Operations
2 weeks ago
Dope Marketing St Paul, United StatesDOPE Marketing - Director of Operations · About Our Company: · DOPE Marketing is a software company that built a tool which allows businesses nationwide to send postcards, handwritten notes and cookies with no minimum order. · Over the past 3 years, we have helped over 5000 busi ...
Insurance Customer Success Manager - St Paul, United States - McNamara & Company
3 weeks ago
Description
OverviewMcNamara Company is a family-owned insurance agency headquartered in Minnesota.
We work with multiple insurance carriers to provide our clients with quality insurance policies and excellent customer service. We currently have team members working remotely in multiple states and are licensed in all 50 states
The Position
The Customer Success Manager will be responsible for bridging the gap between sales (our Producers) and customer support (our clients).
In new business, the Producer will complete the sale and handoff to the Customer Success Manager to complete back-end tasks and relay to the Account Manager any further actions that need to be taken.
The Customer Success Manager will oversee the new account until all is setup, paid, active, and the customer is happy.
This may include working with an Account Manager or working alone to complete these items.In existing, renewal, and ongoing business, the Customer Success Manager will complete annual and/or periodic check-ins with customers and Account Managers in order to ensure ongoing tasks and updates are completed timely and correctly.
Customer Success Manager will ensure smooth and positive client experience as well as efficient and streamlined account management internally.The Basics
This position is offered 100% remote with office hours of 8am-4:30pm. The day-to-day of this position will be primarily in commercial lines working with our sales team and account managers. The Customer Success Manager will report to the sales team any successes or challenges to best serve clients. Customer Success Managers will also guide and be a resource for Account Managers to maintain an efficient workplace.
Qualifications
Must have experience working in the insurance industry.
Must currently hold your residence state insurance producer license.
Preferred applicants will have experience in a similar role.
Opportunity
We love continuing education and career advancement. McNamara Company sponsors continuing educaiton towards professional designations. We have multiple people who currently hold designations like CIC and CISR and many who are pursuing designations
Benefits
McNamara Company is proud to offer comprehensive benefits.
Medical
National network plans
Multiple coverage options
Dental
Vision
Supplemental options
long-term disability
short-term disability
accident
hospital confinement
cancer
critical illness
401k with employer match
PTO and Flex time
Fun Facts
To stay connected and keep up with one another we host an annual company gathering for employees and their families at our headquarters in Minnesota.
We've had comedian performances, photobooths, and cornhole tournaments, among other festivities. A favorite from one of our annual "McPicnics" (as we call them) was this summer's day on the lake - we rented pontoons and spent the day cruising one of MN's 10,000 lakesMcNamara Company is now 4 generations into the insurance industry and we've been in business since 1970
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