Jobs
>
Napa

    Concierge - Napa, United States - Silverado Resort and Spa

    Silverado Resort and Spa
    Silverado Resort and Spa Napa, United States

    3 weeks ago

    Default job background
    Description

    SALARY RANGE:
    $ per hour. The Concierge is responsible for providing personalized service to all guests. The individual must be able to answer guests' questions about Napa Valley Attractions and local events, make restaurant, wineries, and transportation reservations, have a thorough knowledge of the resorts' facilities.
    Essential FunctionsMust adhere to the company's Service culture - 4 Keys to creating guests for life. Must actively participate in team member referral program and be a Talent Ambassador for Silverado Resort.
    Must participate in all resort required meetings and trainings.
    Offer a warm, sincere and personalized welcome to all guests.
    Initiate conversations with guests, which identify personal preferences in order to create personalized service.
    Have an in-depth knowledge or access to information regarding directions, travel time, cost and various forms of transportation.
    Maintain a constantly updated database with extensive information about local events.
    Be knowledgeable of all VIP arriving guests.
    Be aware of all daily events in the resort.
    Arrange tickets for various attractions as necessary.
    Make and confirm dining reservations.

    Make and confirm all transportation arrangements with contracted limousine companyCommunicate all important details to management and colleagues, throughout the resortDisseminate information of relevance within the departmentMust have strong communication skills and able to deal with various types of guests.

    Maintain a clean, neat and organized desk.
    Have a thorough knowledge of direction to various destinations within Napa Valley.
    Provide clear directions for all guests travelling outside the resort.
    Respond to all guest requests within timely manner.
    Abide by all resort policies and safety rules.
  • HYATT Hotels

    Concierge

    1 day ago

    HYATT Hotels Napa, United States

    Welcome to the Alila Napa Valley, surrounded by the pristine home vineyards of the Beringer Estate, Alila Napa Valley will offer guests a curated travel experience in the heart of California's Wine Country. The hotel features award-winning design by Concierge, Hotel, Experience · ...

  • Alila Napa Valley

    Concierge

    3 weeks ago

    Alila Napa Valley Napa, United States

    Welcome to the Alila Napa Valley, surrounded by the pristine home vineyards of the Beringer Estate, Alila Napa Valley will offer guests a curated travel experience in the heart of California's Wine Country. The hotel features award-winning design by renowned design team Yabu Push ...

  • Hyatt Hotels Corp.

    Concierge

    3 weeks ago

    Hyatt Hotels Corp. Napa, United States

    Welcome to the Alila Napa Valley, surrounded by the pristine home vineyards of the Beringer Estate, Alila Napa Valley will offer guests a curated travel experience in the heart of California's Wine Country. The hotel features award-winning design by renowned design team Yabu Push ...

  • Hyatt

    Concierge

    3 weeks ago

    Hyatt NAPA, United States

    **Description:** · Welcome to the Alila Napa Valley, surrounded by the pristine home vineyards of the Beringer Estate, Alila Napa Valley will offer guests a curated travel experience in the heart of California's Wine Country. The hotel features award-winning design by renowned de ...

  • Terlato Wine Group

    Concierge

    3 weeks ago

    Terlato Wine Group Napa, United States

    Job Description · Job DescriptionPerformance Measures: · Positive attitude, service-driven, and enthusiasm for providing a world-class customer experience, under stress, and in a fast-paced environment. · Warm and highly polished communication skills (verbal and written), both in ...

  • Treasury Wine Estates

    Seasonal Concierge

    1 week ago

    Treasury Wine Estates Napa, United States

    The priority of the concierge is to provide a warm and gracious welcome to each visitor of Etude Wines, as well as to ensure that each guest understand the wine experiences, and any other information that will enhance their visit. The Concierge will Concierge, Seasonal, Reservati ...

  • Pacific Hospitality Group

    Lead Concierge

    3 weeks ago

    Pacific Hospitality Group Napa, United States

    Lead Concierge ** Lead Concierge** · **Position Summary:** · Manages all Concierge operations to ensure outstanding guest service and financial profitability. Builds and manages teams effectively. · **Duties & Responsibilities** · **Primary Responsibilities/Essential Function ...

  • Hyatt

    Spa Concierge

    3 weeks ago

    Hyatt Napa, United States Part time

    Description: · Join our vibrant team at Alila Napa Valley, part of Hyatt Hotels, where hospitality meets excellence and every moment is crafted with care. Just minutes from downtown St. Helena, CA, our hotel is set amid Beringer Vineyards and surrounded by historic wineries. · ...

  • TWE Global

    Seasonal Concierge

    4 days ago

    TWE Global Napa, United States

    Job Description · About us · Etude Wines is dedicated to mastering the craft of winegrowing. Etude specializes in Estate grown Carneros Pinot Noir and Chardonnay as well as Pinot Noir from other appellations which include Santa Rita, Santa Maria, Sonoma Coast and Yamhill-Carlton ...

  • Silverado Resort and Spa

    Concierge

    3 weeks ago

    Silverado Resort and Spa Napa, United States

    SALARY RANGE: $ per hour. The Concierge is responsible for providing personalized service to all guests. The individual must be able to answer guests' questions about Napa Valley Attractions and local events, make restaurant, wineries, and transportation reservations, have a thor ...

  • Wyndham Hotels & Resorts

    Concierge

    3 weeks ago

    Wyndham Hotels & Resorts Napa, United States

    ** Concierge** · Location: Napa, CA, US · Property Name: Dolce Silverado Req Id: 14866 · Dolce is now seeking a Concierge to join our team at the Dolce Silverado location in Napa , California . · **Job Summary** · The Concierge is responsible for creating a welcoming first i ...

  • Auberge Resorts

    Concierge

    3 weeks ago

    Auberge Resorts Napa, United States

    **Concierge (Napa, CA)** · Use the guests name whenever possible and appropriate. · Communicate and arrange guest adventures, dining and spa to appropriate teams · Book experiences for both vendors on and off property · Utilize all systems and procedures to book, schedule, pl ...

  • Silverado Resort and Spa

    Concierge

    3 weeks ago

    Silverado Resort and Spa Napa, United States

    SALARY RANGE: $ per hour. The Concierge is responsible for providing personalized service to all guests. The individual must be able to answer guests' questions about Napa Valley Attractions and local events, make restaurant, wineries, and transportation reservations, have a thor ...

  • HYATT Hotels

    Concierge

    3 weeks ago

    HYATT Hotels Napa, United States

    Summary: Welcome to the Alila Napa Valley, surrounded by the pristine home vineyards of the Beringer Estate, Alila Napa Valley will offer guests a curated travel experience in the heart of California's Wine Country. The hotel features award-winning design by renowned design team ...

  • The Estate Yountville

    Concierge

    1 week ago

    The Estate Yountville Yountville, United States

    CONCIERGE · Yountville, CA · Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among o ...

  • Remington

    Concierge

    2 days ago

    Remington Yountville, United States

    Job Description · Hourly Pay Rate: $23.00 · What you will be doingCreate incredible memories for guests · Building local contacts and be in the know on local area, including events happening in immediate and long term, to provide information to guests. · Provide and recommend thi ...

  • THE ESTATE YOUNTVILLE

    Concierge

    1 week ago

    THE ESTATE YOUNTVILLE Yountville, United States

    CONCIERGE · Apply below after reading through all the details and supporting information regarding this job opportunity. · Yountville, CA · Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Su ...

  • Alila Napa Valley

    Spa Concierge

    3 weeks ago

    Alila Napa Valley Napa, United States Part time

    Join our vibrant team at Alila Napa Valley, part of Hyatt Hotels, where hospitality meets excellence and every moment is crafted with care. Just minutes from downtown St. Helena, CA, our hotel is set amid Beringer Vineyards and surrounded by historic wineries. We are seeking a de ...

  • Pacific Hospitality Group

    Spa Concierge

    3 weeks ago

    Pacific Hospitality Group Napa, United States

    Spa Concierge | Napa ** Spa Concierge | Napa** · **Spa Concierge - Napa** · If the answer is "Yes" - then the Meritage Resort & Spa is looking for you · **Position Summary:** · Responsible for all facets of guest movement throughout the Spa. Coordinates and schedules all type ...

  • The Estate Yountville

    Concierge

    5 days ago

    The Estate Yountville Yountville, CA, United States Full time

    CONCIERGE · Yountville, CA · Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among ...