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    Healthcare System of Care Network Administrator - Fort Worth, United States - MHMR of Tarrant County

    MHMR of Tarrant County
    MHMR of Tarrant County Fort Worth, United States

    1 week ago

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    Description

    I) Job Purpose


    The Healthcare System of Care Network Administrator oversees an integrated system of mental health clinics, residential and respite locations, and community programs.

    They implement the CCBHC model to coordinate providers and services, enhancing efficiency, accessibility, and quality of care while ensuring compliance with CCBHC, CARF, and NCQA standards.

    Managing resources and fostering collaboration across the MHMR healthcare system, the Administrator leads grants, contracts, and standards. This role demands strong organizational skills, effective communication, and expertise in healthcare systems, accreditations, quality improvement, and regulations. The Administrator collaborates with the Deputy Chief of System Network and other Administrators.


    II) Essential Functions

    A) Program Development:
    a) Collaborate with patients and families, staff, and other stakeholders to identify needs and opportunities for program development within the healthcare system of care network.

    b) Design, plan, and implement programs that address identified gaps and improve the overall quality of care provided to patients.

    c) Utilize the strategic plan to ensure program development and objectives are in alignment with organizational goals and regulatory requirements.


    B) Program Management:
    a) Develop and maintain program timelines, budgets, and resources to ensure successful implementation and sustainability of programs, contracts, and grants.

    b) Coordinate activities and initiatives across multiple departments and stakeholders involved in program delivery.

    c) Monitor program progress, track key performance indicators, and identify areas for improvement or optimization.

    d) Conduct regular evaluations to assess program effectiveness and impact on patient outcomes.


    C) Stakeholder Engagement:
    a) Cultivate positive relationships with internal and external stakeholders, including patient and families, staff, healthcare providers, administrators, community organizations, and regulatory agencies.

    b) Facilitate communication and collaboration among stakeholders to promote synergy and alignment of efforts towards common goals.

    c) Serve as a liaison between the healthcare system of care network and external partners to foster partnerships and leverage resources.


    D) Compliance and Quality Assurance:
    a) Ensure compliance with relevant healthcare regulations, policies, and standards governing program operations and patient care.

    b) Ensure accreditations such as CCBHC, CARF and NCQA are implemented to fidelity.

    c) Implement quality assurance measures to uphold standards of care and patient safety within the network.

    d) Provides oversight for audits and implementation of corrective action plans and quality improvement plans.

    e) Identify and address any regulatory or compliance issues that may arise during program implementation.


    E) Data Management and Analysis:
    a) Oversee the collection, analysis, and interpretation of data related to program outcomes, utilization, and patient demographics.

    b) Use data-driven insights to inform decision-making, identify trends, and drive continuous improvement initiatives.

    c) Prepare reports and presentations summarizing program performance and outcomes for internal and external stakeholders.

    F) Performance standards are performed as applicable with MHMR's We CARE values "We Connect People in Our Community. We Provide Access to Services. We Link People to Resources. We Empower People."

    G) Performs other job duties or responsibilities as requested or assigned.


    III) Knowledge of Laws, Regulations, Policies/Procedures, Skills, and Abilities
    A) Texas Administrative Code (TAC) relating to children and youth services.

    B) MHMR policies and procedures.

    C) Family Educational Rights and Privacy Act (FERPA).

    D) Health Insurance Portability and Accountability ACT (HIPAA).

    E) Trauma-Informed Care practices.

    F) Ability to communicate effectively in both written and verbal formats.

    G) Possess basic analytical skills.

    H) Possess strong time-management skills.

    I) Ability to multitask and maintain focus.

    J) Ability to complete assigned tasks within defined timelines.

    K) Ability to establish and maintain effective working relationships with others.

    L) Ability to network with other agencies, colleges, and companies.

    M) Ability to work a flexible schedule.

    N) Ability to work independently, with no immediate supervision.

    O) Ability to work under stress and maintain a courteous interaction with others.


    IV) Internal & External Customer Service
    A) This position requires extensive internal and external contacts. The employee will accomplish this with advanced written and verbal skills.


    V) Travel
    A) Adhere to MHMR Mileage and Travel reimbursement policy and any other aspect regarding travel.

    B) This position requires limited travel to various sites within the service area, as well as rare travel to meetings, conferences, or trainings that occur within the State of Texas or the United States. Overnight stays may be required.


    VI) Equipment Used
    A) Utilized as required for position.

    Minimum Requirements


    VII) Minimum Qualifications
    A)

    Minimum Education:
    Bachelor's Degree

    B)

    Defined Education:
    Public health, social work, community development, or a related field.

    C)

    Preferences:
    Master's Degree (Public health, social work, community development, or a related field.)

    D)

    Substitutions:
    High School Diploma/GED and sixteen (16) years' experience

    E)

    Years' Experience:
    Twelve (12) years

    F)

    Defined Experience:
    Healthcare, Healthcare Administration, Business Administration, Community Centers or a related field.

    G)

    License/Certifications:
    Valid Texas Driver's License; Clinical Licensure preferred (i.e. LCSW, LPC, RN, PT, OT, or ST)

    H)

    Special Courses:
    None

    I)

    Supervisory Experience:
    Eight (8) years

    VIII) Agency Requirements

    A) All staff are required to participate in agency Emergency Preparedness and Environmental Safety programs and may be assigned by their department as a key/essential staff level function during critical events or for the purpose of sustaining business continuity.

    B) This position may require temporary or permanent re-assignment to any MHMR Tarrant facility as determined by program needs and/or the Network/Director.

    C) Assigned work hours may change as the needs of the agency change.

    D) The Functional Title of this position may change as the needs of the agency change.

    E) All work will be completed within the scheduled work hours.

    All non-exempt (hourly) employees are expected to clock in and clock out for each work shift, no work should be done off the clock.

    F) MHMR reserves the right to change, add to or eliminate positions as it deems appropriate.

    G) Employment is at will, as well as agency needs may change.

    H) Agency dress code is to be followed at all times.

    I) Physical on-site presence, including regular attendance and punctuality, is an essential function of this position.

    Any changes or adjustments to your assigned work schedule or shift hours must be approved by your supervisor in advance.


    Lifting 15-25#

    Our Benefits:
    Our total rewards program offers benefits* to full time employees beginning 1st of the month following hire date including but not limited to:


    • Comprehensive healthcare options (Medical, Dental, and Vision)
    • Life insurance and additional supplemental accident and hospitalization plans
    • 401a match and 457 deferred compensation plans
    • Paid vacation and holidays; varied flexible work environment locations
    • Annual tuition reimbursement program
    • Student Loan Forgiveness
    • Professional development programs and training
    • And more.....

    Insurance eligibility:

    • Full time employees begin 1st of the month following hire date
    • Market driven positions (full time or part time) begin immediately after hire date
    • Select part time market driven positions are eligible for most insurance plans
    • Substitute status jobs are not eligible for benefits
    For more information, click
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