Referral Clerk - Bridgeport, United States - Southwest Community Health Center

Southwest Community Health Center

Verified Company

Bridgeport, United States

3 days ago

Posted by:

Mark Lane

beBee recruiter

Description

Summary:
Responsible for the delivery of medical referral services to patients at all Southwest Community Health Center sites.

The Referral Clerk works with the Referral Manager and the Assistant Director of Nursing to ensure timely processing of referral appointments for all medical departments.

Qualifications:

High school diploma, preferably combined with medical assistant certification or previous referral service experience
Spanish speaking preferred but not required JD Referral Clerk Pg. #
CPR / BLS Certified

Experience:

Strong customer service focus
Effective verbal and written communication skills
Proficient in working with Electronic Medical Management systems (NextGen, EPIC)
Able to communicate effectively with clinical team including providers, nursing, and other administrative staff
Teamwork orientation and able to display good judgment
Organized and able to manage competing priorities
Resourcefulness in problem solving and conflict resolution
Able to complete delegated tasks and displays accountability

Physical Requirements and Work Environment:

The physical requirements and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires the manual dexterity sufficient to operate phones, computers, and other office equipment. The position requires the physical ability to kneel, bend and perform light lifting.

This person must have the ability to write and speak clearly using the English language to convey information and be able to hear at normal speaking levels both in person and over the telephone.

Specific vision abilities required by this job include close vision, depth perception and the ability to adjust focus.

Generally, the working conditions are good with little or no exposure to extremes in health, safety hazards and/or hazardous materials.

This person must have the ability to travel as required to work with staff.