Production support - Miami, United States - ERS Search

ERS Search Miami, United States

3 weeks ago

Description

Our client is a Global Financial Services located in Miami, this role is a Hybrid role.
The Corporate Technology DevOps team is responsible for production support and ownership of critical applications which face off to the Middle Office, Operations, and Treasury teams primarily.
These applications contribute to the firm's PnL calculations, risk management and regulatory reporting.

The Corporate Technology DevOps team will be working very closely with development to ensure that the environment is stable, resilient, and new features and functionality is delivered in a timely fashion.
This team is also responsible to ensure that the L1 support team is armed with the proper knowledge, tools, and documentation to be able to support the day-to-day issues or alerts which may come up in production.

Principal Responsibilities

End to end ownership of the production environment
- Infrastructure management
- Release planning and deployment
- Incident and problem management
Capacity Planning / BCP Testing
Build strong relationships with development and end-users/clients
- Foster the DevOps culture
- Focus on client service and delivery
Become the go-to person for your area of responsibility
- Build subject matter expertise
- Cross train L1 team and other DevOps teams

Qualifications/Skills Required

Minimum 5+ years' experience supporting an enterprise environment
Background in Computer Science, Electrical Engineering or equivalent
Must have previous experience supporting business facing applications

Technical Skills

Strong scripting skills (Python, PowerShell, Perl, etc)
- Python preferred
Excellent SQL skills and knowledge of various database systems
- Must be able to run and understand complex queries
bility to support both Windows and /or Unix/Linux environments
Exposure to the following:
- RabbitMQ
- Kafk
- WS
- CI/CD

Soft Skills

Strong verbal and written communication skills
ble to communicate complex problems
Understands how to tailor communication based on the audience
Highly analytical with excellent problem solving ability
Must have a sense of urgency and strong ownership
Self-starter with ability to quickly pick up new concepts and technologies
Strong organization and project management skills

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