- Leadership – Demonstrate leadership and retaining the right people to support the growth of our account.
- Employee Engagement – Engaging and having direct contact with our workforce every day to create a great employee experience.
- Customer Engagement – Creating "Raving Fans" of our client through positive customer relationships.
- Growth – Identifying opportunities that improve our client's services and deliver growth.
- Safety - Proactively lead safety initiatives to ensure a safe work environment for all employees.
- Train employees in all aspects of assigned job duties.
- Complete safety audits and conduct safety training.
- Responsible for all aspects of customer engagement and satisfaction.
- Identify and mentor employees to develop the next generation of leaders.
- Assigns tasks to associates and inspects completed work to ensure company standards are met.
- Resolve employee problems and partner with Marsden South Leadership as needed.
- Investigate customer complaints, place customer complaint follow-up call, document findings and communicate a recommended action plan to Marsden South Leadership.
- Assist in the start-up of new accounts and provide information to management. Meet the customer.
- Responsible for checking timekeeping system to verify employee are or have been at job sites.
- Conducts building inspections to maintain a quality level that meets the customer's and the company's standards.
- Follow and enforce all company policies.
- Review and help in management of budgets/staffing levels for all buildings within the realm of possibility.
- You must be at least 18 years old
- 1-2 years of Managerial experience
- 3-5 years of Supervisory experience
- Undergo extensive pre-employment criminal background check and Dug Test
- Valid Driver's License
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Area Manager - Jacksonville, United States - Marsden South
Description
Do you need a change in pace or environment? Are you looking for a position with growth potential? Join our Marsden South family. We are currently hiring an Area Manager for the Jacksonville, Florida area. We are looking for a happy, energetic leader who is not afraid to get their hands dirty. If this sounds like you, we'd love to meet you
Company Overview
Marsden South, a Marsden Holding Company, offers comprehensive facility services to clients nationwide. We provide clients with high-quality, professional services including janitorial, security, HVAC, calibration, emergency response, and facility management services. Our hiring philosophy is rooted in the idea that we want our employees to grow and be successful within our organization. We believe in our employees. We invest in our employees. A career at Marsden means a career with a company that will support your growth.
Job Skills/Requirements
The Area Manager will be responsible for the daily maintenance of client sites, to include direct supervision and training of cleaning staff. Supervising and coordinating activities of staff engaged in cleaning and maintaining premises of the client sites.
Through strong communication and company support, the Area Manager will focus on five key areas:
Core Responsibilities
Required Qualifications:
Additional Information/Benefits:
Marsden South is an Affirmative Action, Equal Opportunity Employer. Marsden South does not discriminate against any employee or applicant for employment because of race, age, sex, creed, ancestry, disability, sexual or affectional orientation, marital, or veteran status, color, religion, national origin, status with regard to public assistance or any characteristic protected under federal, state or local law.
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays, 401K/403b Plan