IT Service Desk Lead - Chicago

At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, ...

The IT Service Desk Lead is responsible for overseeing daily IT support operations ensuring efficient service delivery and driving continuous improvement across the helpdesk function in a Microsoft centric environment. · ...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partne ...

+ Supervisar un equipo de técnicos del servicio técnico para garantizar una resolución oportuna y efectiva de los problemas técnicos. + Garantizar una alta satisfacción al cliente mediante la promoción de una cultura centrada en el cliente. · + Desarrollar e implementar prácticas ...

Receives and handles requests for service, following agreed procedures. Attends calls and escalates to appropriate team members if required. · Understand and interpret user problems and identify solutions and possible side effects, providing an alternate solution if not possible ...

Sargent & Lundy is a leading consulting engineering firm specializing in the power and energy sectors. We are looking for a motivated Service Desk leader to join our growing IT organization to improve our service capabilities and frictionless end user experience. · ...

Position Title: Service Desk Technical Lead · Department: Information Technology  · Join our Team At IHDA we strive to create and maintain a work environment that promotes diversity, recognition and inclusion. IHDA is committed to hiring and investing in individuals of diverse ta ...

The Service Desk Technical Lead serves as a critical liaison between end users, service desk agents, and IT support teams, · Serve as the primary escalation point for service desk agents when technical issues exceed first-level resolution capabilities. · Foster cross-functional c ...

Service Desk Process Lead · Service Desk Process Lead · On-site Role – Chicago, IL (12:00 pm to 12:00 am shift) · **We are not offering visa sponsorship or C2C for this position due to resource requirements · Who We Are · RL Canning is a global IT managed services and consultancy ...

· Schedule: FT · Job Type: Hybrid · Salary Type: Salary · Req #: 2235 · About the Role · At Uber Freight, we are transforming the logistics industry through a premier digital marketplace. We are looking for a Lead Deal Desk Partner to serve a commercial architect for our most co ...

The Service Desk Technical Lead serves as a critical liaison between end users, service desk agents, and IT support teams, · providing expert guidance and hands-on support for both first- and second-level technical issues. · ...

Service Desk Process Lead · On-site Role – Chicago, IL (12:00 am to 12:00 pm shift) · **We are not offering visa sponsorship or C2C for this position due to resource requirements · Who We Are · RL Canning is a global IT managed services and consultancy firm committed to enhancing ...

Service Desk Process Lead · On-site Role – Chicago, IL (12:00 pm to 12:00 am shift) · **We are not offering visa sponsorship or C2C for this position due to resource requirements · Who We Are · RL Canning is a global IT managed services and consultancy firm committed to enhancing ...

We are looking for a Lead Deal Desk Partner to serve as commercial architect for our most complex, multi-modal enterprise partnerships. · ...

· This position serves as the Task Order level Service Management Lead who shall be the primary liaison to the Government. This individual will be a Regional lead based in Chicago, IL and supports users across: IL, IN, OH, MI, WI and MN. · Responsibilities include:  · Daily Oper ...

· This position serves as the Task Order level Service Management Lead who shall be the primary liaison to the Government. This individual will be a Regional lead based in Chicago, IL and supports users across: IL, IN, OH, MI, WI and MN. · Responsibilities include:  · Daily Oper ...

This position serves as the Task Order level Service Management Lead who shall be the primary liaison to the Government. · Daily Operations Management: Provides overall leadership, guidance, assigns tasks and oversee day-to-day operations of the IT Support Services. · Oversees IT ...

The Service Desk Technical Lead serves as a critical liaison between end users, service desk agents and IT support teams providing expert guidance and hands-on support for both first- and second-level technical issues. ...

The Enterprise Service Desk Team Lead role supports Tier 1 & 2 teams with technical escalations while ensuring efficient request progress according to SLA commitments.Continuously monitor SLAs and KPIs against live tickets. · Provide training and real-time assistance to Service D ...

This position serves as the Task Order level Service Management Lead who shall be the primary liaison to the Government. · Provides overall leadership and guidance. · Assigns tasks and oversees day-to-day operations of the IT Support Services. · ...