Help Desk Task Order Lead - Chicago, IL
4 days ago
Job summary
This position serves as the Task Order level Service Management Lead who shall be the primary liaison to the Government.Responsibilities
- Daily Operations Management: Provides overall leadership, guidance, assigns tasks and oversee day-to-day operations of the IT Support Services.
- Oversees IT support service (and related ITIL) processes to make sure they are being effectively executed.
- Leads continual improvement of processes and manages the lifecycle of services.
Job description
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