- Provide leadership for driving organizational culture in a manner that is consistent with core values and aligns with Personnel Policy and Procedure.
- Maintain exemplary working relationships with all internal and external stakeholders including but not limited to funders, private donors, and community employers.
- Develop strategy and provide leadership to enable increased community integration opportunities, and community integrated employment opportunities for people with disabilities.
- In partnership with the Executive Director develop and implement sustainable growth strategies for services that may include but not limited to; establishing new services lines, expanding existing services offerings, and development of social enterprise.
- Establish services outcomes that align with goals and direction of the organization.
- Demonstrate sound decision making for operational obstacles and issues that arise day-to-day.
- Provide mentorship to service directors for continued development.
- In partnership with the Director of Quality Assurance and Enhancement, assures compliance to laws, regulations and services compliance as required by DDS, EOHHS, QUEST, CARF and other regulatory/funding agencies standards and contractual agreements.
- Monitor and spearhead implementation of new and/or changing regulatory requirements in orchestration with services and administration to ensure policies, procedures and practices align with requirements.
- Respond to all emergent internal needs including those related to Plan of Corrective Action (POCA) as well as management corrective action taken on annual individual satisfaction survey.
- In partnership with the Director of Day Habilitation, develop and update organizational documents including but not limited to COOP, Performance Management Plan, Performance Improvement Report, etc.
- Research and recommend value-added trainings and professional development opportunities designed to enrich programs beyond current quality metrics.
- In partnership with Executive Director, ensure performance evaluations and training requirements are continuously completed.
- In collaboration with service directors develop operational manuals for respective services.
- Drive the development of timely and useful statistic, and anecdotal information for purposes of data driven decision making.
- In collaboration with service directors and finance department, ensure continuity of referral processes for people seeking services.
- Represents agency on contract services and other external publics in a professionally exemplary manner.
- Work in orchestration across all departments with I.T. to maximize simple, effective use of technology. Lend assistance on specific, assigned special needs or as departments request, as well as grant opportunities.
- Market to all local school districts securing contracts and referrals in orchestration with Department Directors.
- Perform other work related duties as assigned by Executive Director.
-
IT Operation Service Manager
2 weeks ago
Haier Europe Oklahoma City, United StatesJob Posting Title: · IT Operation Service Manager · The challenge · An exciting opportunity has arisen to contribute to Haier Europe. The Company is on a journey to achieve ambitious business growth and leadership objectives in the region, and we need someone who is passionate ...
-
Field Service Operations
1 week ago
MAN Oklahoma City, United StatesField Service Operations - Commissioning Engineer · Texas 77423, USA · Req #352 · MAN Energy Solutions enables its customers to achieve sustainable value creation in the transition towards a carbon neutral future. Addressing tomorrow's challenges within the marine, energy and i ...
-
Service Operations Engineer
1 day ago
Oracle Oklahoma City, United States Paid WorkJob Description · Responsibilities include; Install, monitor, maintain, support, and optimize all production server hardware and software. Provide technical support for complex technical issues which may include leading problem management cases and providing management status. Co ...
-
Director, Professional Service Operations
5 days ago
Sprinklr Oklahoma City, United StatesSprinklr · Director, Professional Service Operations - US Remote · Remote , · Oklahoma · Apply Now · Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platfor ...
-
Line Service Operator C
1 week ago
AAR Oklahoma City, United States**Title:** Line Service Operator C · **Location:** United States-Oklahoma-Oklahoma City · **Job Number:** 15736 · SUMMARY · The Line Service Operator C is responsible for performing daily operational duties in a professional, safe, and efficient manner. · **Schedule: Full-Ti ...
-
Director, Adult Peri-Operative Services
1 week ago
OU Health Oklahoma City, United StatesPosition Title: · Director, Adult Peri-Operative Services · Department: · Adult Surgery · Job Description: · Job Description · General Description: · Under limited direction, responsible for the planning, direction and coordination of assigned department(s). · Essential Responsi ...
-
Sr. Manager, Service Parts Operations
2 weeks ago
canoo Oklahoma City, United StatesAbout Canoo · Canoo has developed breakthrough electric vehicles that are reinventing the automotive landscape with bold innovations in design, pioneering technologies, and a unique business model that defies traditional ownership to put customers first. Distinguished by its exp ...
-
Sr. Manager, Service Parts Operations
3 weeks ago
canoo Oklahoma City, United StatesAbout CanooCanoo has developed breakthrough electric vehicles that are reinventing the automotive landscape with bold innovations in design, pioneering technologies, and a unique business model that defies traditional ownership to put customers first. Distinguished by its experie ...
-
Food & Beverage Supervisor (Seasonal)
3 weeks ago
Hurricane Harbor OKC Oklahoma City, United StatesJOB SUMMARY: · Are you passionate about delivering exceptional guest experiences while working in a dynamic and fun environment? Six Flags Hurricane Harbor Oklahoma City is seeking a Seasonal Food Service Supervisor to join our team for the upcoming summer season As a Food Servic ...
-
Fulfillment Pharmacy Technician
2 weeks ago
Actalent Oklahoma City, United States Full timeActalent Services is looking for a Fulfillment Pharmacy Technician to support operations with a closed door pharmacy in Oklahoma City, Oklahoma. · SHIFT: · 2nd shift: Monday - Friday 2pm - 10:30pm · Will require rotating weekends (SAT & SUN - will have 2 weekdays off) - 9am-5pm ...
-
MGR, Retail
3 days ago
Frontier City Oklahoma City, United States Full timeSummary: This role will lead, plan, design, develop, organize, control, and supervise all functions of the retail for the Six Flags Frontier City and Hurricane Harbor OKC. Drive the P&L of Retail for growth and maximizing profitability. To be successful in this role you will deve ...
-
Seasonal Bartender
1 week ago
Hurricane Harbor OKC Oklahoma City, United StatesBar tenders work to serve guests at the bar as well as daily cabana guests. They are also responsible for maintaining the respective bar areas ensuring they are clean, neat and organized to provide the best possible guest experience. Team members will also provide various assista ...
-
Interventional Radiology Locums
5 days ago
Rhino Med Services Central City, United States Full timeInterventional Radiology Locum Tenens in Pennsylvania · Rhino Medical is leading the charge seeking highly skilled and dedicated Interventional Radiologists to join our dynamic radiology group on a full-time locum tenens position in Johnstown, Pennsylvania. · This physician-owne ...
-
Lab Technician
2 weeks ago
Actalent Oklahoma City, United States Full timeDescription: · Actalent Services is looking for a Lab Tech to support environmental testing lab in OKC, OK. · Preparation and analysis of various types of samples for mold identification and quantification in accordance with standard operating procedures and AIHA LAP, LLC guidel ...
-
Treatment Coordinator
1 week ago
Gentle Dental Oklahoma City, United States Full timeAt Gentle Dental, we value our teammate's smile as much as our patient's smile. · Our vision is to provide exceptional, lifelong, integrated oral healthcare services. We enhance the quality of our patients' lives by providing accessible oral healthcare, which is paramount to ove ...
-
Dental Hygienist
3 weeks ago
Gentle Dental Oklahoma City, United States Full time$5,000 sign on bonus · Pay is a combination of hourly rate and production bonuses with an expected total comp in the range of $50 - $60 per hour. · This position is open to full or part time candidates. For part time candidate, we can develop a schedule that is customized to your ...
-
Route Delivery Driver
1 week ago
SYSCO Oklahoma City, United States Full timeCompany: · US1282 FreshPoint Oklahoma City, LLCZip Code: · 73111Minimum Level of Education: · High School or EquivalentMinimum Years of Experience: · 1 YearEmployment Type: · Full TimeTravel Percentage: · 0COMPENSATION INFORMATION: · The pay range provided is not indicative of ...
-
Selector, Day
1 week ago
SYSCO Oklahoma City, United States Full timeCompany: · US1282 FreshPoint Oklahoma City, LLCZip Code: · 73111Minimum Years of Experience: · 1 YearEmployment Type: · Full TimeTravel Percentage: · 0COMPENSATION INFORMATION: · The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and ...
-
Dental Assistant
3 days ago
Gentle Dental Oklahoma City, United StatesAt Gentle Dental, we value our teammate's smile as much as our patient's smile. · Our vision is to provide exceptional, lifelong, integrated oral healthcare services. We enhance the quality of our patients' lives by providing accessible oral healthcare, which is paramount to ove ...
-
Night Selector
1 week ago
SYSCO Oklahoma City, United States Full timeCompany: · US1282 FreshPoint Oklahoma City, LLCZip Code: · 73111Minimum Level of Education: · High School or EquivalentMinimum Years of Experience: · 1 YearEmployment Type: · Full TimeTravel Percentage: · 0COMPENSATION INFORMATION: · The pay range provided is not indicative of ...
Director of Service Operations - Oklahoma City, United States - ADDP
Description
Director of Service Operations - GROW Associates, Inc. - Randolph, MAPosition Title:
Director of Service Operations
Program:
Administration
Reports to:
Executive Director
FLSA Status:
Exempt
Salary Range:
$100,000 - $120,000
Job Overview:
Responsible for effective management and oversight of day-to-day operations of all agency service delivery in concert with the goals, objectives, and leadership of the Executive Director.
Support the mission of the agency by providing quality program development for the community, day habilitation and employment programs by connecting people to opportunities, information and services.
The role operates as a strategic thinker, but at the same time a hands-on, engaged and established leader with strong competencies in developmental disabilities services.
Position must ultimately be able to work effectively across all departments to ensure implementation of regulatory requirements and meet job responsibilities as delineated below.
Supervisory Responsibilities:
Supervises:
Director of Bistro, Director of Transportation, Director of Community Based Day Supports and Vocational Services, and Director of Employment Services.
Essential Functions of Position:
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Bachelor's or Master's (preferred) degree in human services/related field and five years' experience in human services. A minimum of 5 years of experience in a leadership capacity within the I/DD field.
Working knowledge of DDS regulations pertaining to all agency operations, general knowledge of GAAP accounting methods, and all related regulation stemming from MRC.
LANGUAGE SKILLS
Ability to read, analyzes, and interprets general business periodicals, professional journals, technical procedures, or governmental regulations. Write clear reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS
Work with mathematical concepts such as probability and statistical inference. Apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
REASONING ABILITY
Ability to define problems collects data, establish facts, and draw valid conclusions.
Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
CERTIFICATES, LICENSES, REGISTRATIONSRequire valid driver's license and satisfactory driving record. Maintain a valid First Aid, CPR and Medication certification and Crisis intervention training. Pass Criminal Background Check (CORI), Fingerprint Screening and DDS Abuse Registry Screening.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms.
The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. Ability to lift 30 pounds as needed.WORK ENVIRONMENT
While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, outside weather conditions, and vibration.
The noise level in the work environment is usually moderate. The work environment characteristic will change depending on the location of services and supports being offered to the individuals.20 days Paid Time Off (PTO) accrued annually through first two years, Unused PTO can be carried over into the following year up to amount earned in a year.
25 days PTO annually after 2 full years of service. 30 days PTO annually after 5 full years of servicePaid day off for birthday
12 paid holidays
Retirement Plan - Self-funded (upon hire)
Health, Vision, Dental Insurances and Flexible Spending Account (after 30 Days)
Voluntary Accident Insurance, Cancer Select Insurance, Legal Shield (after 30 days)
Group Life and Long Term Disability Insurances at no cost (after 90 days)
Tuition Reimbursement $2,000 per year
$1,000 Employee Referral Bonus
Free BJ's Wholesale Club Membership
***GROW Associates, Inc. is a non-profit 501 (c) organization, EIN# , connecting people of all abilities with opportunities since 1973.
GROW provides a wide range of services:
Day Habilitation, Community-Based Day Supports, Vocational Training and Employment Services.
GROW's programs help the people we serve to succeed at work, develop life skills, as well as provide different forums for social integration in the broader community.
We are serving over 200 individuals, ranging in age from 22-82, from over 40 local communities. The organization employs 48 human service professionals.As a leading community health and human services organization in Massachusetts, GROW Associates is licensed, certified, and accredited by a range of agencies and organizations, guaranteeing the highest quality of services to support people with intellectual and developmental disabilities.
#J-18808-Ljbffr
Director of Service Operations professionals in Oklahoma City
-
Antoinette Williams
Social services/Activities
-
ghainaa abousleiman
Graduate Research Assisstant
-
Maria Collado Rivera
Bilingual (Spanish) Human Resources
-
Dallis White
Administrative Support / Office Manager
-
Jillian Bartley
Marketing Leader | Digital & Content Strategy |CX
-
Oda Williams
Workforce Dev Mgr, Quality Dept & Soc Media