-
Front Desk Agent
1 week ago
Remington Fort Worth, United StatesJob Description · What you will be doingGreet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. · Promptly, accurately and efficiently know how and whe ...
-
Front Desk Agent
1 week ago
Hilton Garden Inn Fort Worth Fort Worth, United StatesReports To: · The Front Office Associate will report directly to the Front Office Managers / Operations Manager. · Job Overview · The Front Office Associate is the "face" of the company for all visitors and will be responsible for the first impression we make. · The ideal candida ...
-
Front Desk Agent
4 weeks ago
Omni Hotels Fort Worth, United StatesLocation · Fort Worth Hotel · As breathtaking as any West Texas sunset, the Omni Fort Worth Hotel offers a taste of Texas hospitality. Conveniently located in the heart of Fort Worth's exciting downtown, the hotel is adjacent to the Fort Worth Convention Center and within walking ...
-
Front Desk Agent
1 week ago
Palette Hotels Fort Worth, United StatesPosition: Front Desk Agent - Holiday Inn Express Fort Worth, TX · Essential Duties and Responsibilities · As a Front Desk Agent, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-i ...
-
Front Desk Agent
4 days ago
MCR Hotels Fort Worth, United StatesFront Desk Agent Fairfield Inn & Suites Fort Worth Downtown/Convention Center, 1010 Houston St, Ft Worth, Texas, United States of America Req #6990 Thursday, June 6, 2024 The Front Desk Agent at Fairfield Inn & Suites by Marriott Fort Worth is responsible for providing overall po ...
-
Front Desk Agent
1 week ago
Omni Hotels Fort Worth, United States Part timeLocation: · Fort Worth Hotel · As breathtaking as any West Texas sunset, the Omni Fort Worth Hotel offers a taste of Texas hospitality. Conveniently located in the heart of Fort Worths exciting downtown, the hotel is adjacent to the Fort Worth Convention Center and within walki ...
-
Front Desk Agent
1 week ago
Sheraton Fort Worth Fort Worth, United StatesJob Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Front Desk Agent
3 days ago
FOSSIL CREEK HOTEL LP Fort Worth, United StatesJob Description · Job DescriptionJob Description · Front Desk Agent - Night Auditor, Fort Worth, TX · DUTIES & RESPONSIBILITIES · Greets, registers, and assigns rooms to guests. · Handles confidential information, including guest records, with a high degree of integrity. · Promp ...
-
Front Desk Agent
3 days ago
Hampton Inn & Suites Fort Worth Fort Worth, United StatesReports To: · The Front Office Associate will report directly to the Front Office Managers / Operations Manager. · Job Overview · The Front Office Associate is the "face" of the company for all visitors and will be responsible for the first impression we make. The ideal candid ...
-
Front Desk Agent
4 weeks ago
Hilton Garden Inn Fort Worth Fort Worth, United StatesJob Description · Job DescriptionReports To: The Front Office Associate will report directly to the Front Office Managers / Operations Manager. · Job Overview The Front Office Associate is the "face" of the company for all visitors and will be responsible for the first impressio ...
-
Front Desk Agent
6 days ago
Hampton Inn & Suites Fort Worth Fort Worth, United StatesReports To: The Front Office Associate will report directly to the Front Office Managers / OperationsManager.Job Overview The Front Office Associate is the face of the company for all visitors and will be responsible for the first impression we make. The ideal candidate must be a ...
-
Overnight Front Desk Agent
1 week ago
Omni Hotels Fort Worth, United StatesLocation · Fort Worth Hotel · As breathtaking as any West Texas sunset, the Omni Fort Worth Hotel offers a taste of Texas hospitality. Conveniently located in the heart of Fort Worth's exciting downtown, the hotel is adjacent to the Fort Worth Convention Center and within walking ...
-
Front Desk Agent
2 weeks ago
Kimpton Harper Hotel Fort Worth, United StatesProperty Description: · The Kimpton Harper Hotel in Fort Worth, TX is a luxurious and contemporary boutique hotel that offers an exceptional opportunity for job applicants seeking a rewarding hospitality career. Located in the heart of a vibrant city, the Kimpton Harper Hotel is ...
-
Hotel Front Desk Agent
2 hours ago
Uaasr Llc dba Holiday Inn Express Forest Hill Fort Worth Fort Worth, United StatesJob Description · Job DescriptionThe Holiday Inn Express Hotel and Suites of Forest Hill Fort Worth is now interviewing for both full and part time positions. At Holiday Inn Express, our agents are responsible for ensuring a positive guest experience while handling administrative ...
-
Front Desk Agent
3 days ago
Palette Hotels Arlington, United StatesJob Description · Job DescriptionPosition: Front Desk Agent - Doubletree by Hilton Arlington TX · Essential Duties and Responsibilities · As a Front Desk Agent, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exc ...
-
Front Desk Agent
1 week ago
Courtyard Arlington Arlington, Texas, United States PermanentJob Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Front Desk Agent
1 week ago
Adecco Carrollton, United StatesJob Description · Job DescriptionAdecco is assisting a client in Carrollton, KY who is recruiting for a Front Desk Agent. This position is a long-term opportunity · As a Front Desk Agent , you will be required to discuss reservations, events, auditing, and providing informatio ...
-
Front Desk Agent
2 weeks ago
Arbor Lodging Arlington, United StatesJob Description · Job DescriptionDescription:Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels across the United States. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. ...
-
Front Desk Agent
1 week ago
Residence Arlington Arlington, Texas, United States PermanentJob Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Front Desk Agent
1 week ago
Hilton Worldwide Dallas, United StatesHilton Anatole is looking for FULL-TIME Overnight Front Desk Agents to join their team · The role is currently starting at $16.00 per hour plus upsell commission. · Spanning 45 lush acres north of downtown Dallas, this AAA 4-Diamond property is an icon in the vibrant Design Distr ...
Front Desk Agent - Fort Worth, United States - Omni Hotels
![Omni Hotels background](https://contents.bebee.com/companies/us/omni-hotels/background-faZiQ.png)
Description
LocationFort Worth HotelAs breathtaking as any West Texas sunset, the Omni Fort Worth Hotel offers a taste of Texas hospitality.
Conveniently located in the heart of Fort Worths exciting downtown, the hotel is adjacent to the Fort Worth Convention Center and within walking distance from the citys cultural centers, restaurants and nightlife.
The Omni Fort Worth Hotel received the 2015 TripAdvisor Certificate of Excellence Award, and was named Top 100 Meeting Hotels in the United States in 2014 by Cvent.
The Omni Fort Worth Hotel offers unique employment experiences revolving around associate engagement and innovation. The invigorating world of hospitality resonates through the walls of our one-of-a-kind convention center property. The Omni Fort Worth will continue to be recognized for exemplary guest service and accommodation.As we provide empowerment through our Power of One culture, we work to strengthen and grow the careers of our dedicated associates.
The Omni Fort Worth Hotel is searching for dedicated hospitality professionals with guest service mentality to join our extraordinary teamJob DescriptionFront Desk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guests stay.
Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them.
Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments especially our Concierge, Bell-Door and Ideal Services teams.ResponsibilitiesProcess guest check-ins and check-outs according to Omnis Moments of Service and Standard Operating ProceduresEmpathetically listen to guest inquiries and provide appropriate responsesSet up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.)Block rooms in the computer and follow through on designated requirementsPre-register designated guests and prepare key packetsCommunicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)Maintain confidentiality of all guests and hotel informationEmploy attention to detail in order to ensure security of guest room access.
Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustmentsMaintain guest history files on all guestsAccommodate room changes expedientlyDocument all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation.
Follow up to ensure completion and guest satisfactionIssue safe deposit boxes to guests and ensure security of keyMonitor, send and distribute guest faxesGenerate, print and distribute daily and weekly reportsResolve discrepancies on the room status report with HousekeepingMaintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions.
QualificationsAbility to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephoneAbility to accurately and efficiently input information into computer systemsAbility to work cohesively with co-workers both within and outside of your departmentAbility to compute accurate mathematical calculationsAbility to think clearly, quickly and make concise decisionsAbility to prioritize, organize and follow upAbility to work well under pressure, dealing with many arrivals and departures within a short period of timePrevious customer service experiencePrevious hotel front desk experience is strongly preferredPrevious cashiering experience is preferredFluency in a foreign language is preferredPrevious guest relations training is preferredOmni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer.
The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster ) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement )
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .