- Full-time, direct hire role
- Location: San Francisco, CA 94111
- Compensation: $98,000 - $125,000 annually with merit and bonus structure
- Candidates must be authorized to work in the United States
- Prior experience in a legal environment
- Bachelor's Degree in a related field
- Microsoft Certification (preferred)
- 8+ years of customer support experience in software and hardware
- Extensive experience in LAN/WAN and network systems support
- Proficiency in configuring, installing, and maintaining client PC operating systems and related devices
- Background in professional services or legal industry (preferred)
- IT supervisory experience (preferred)
- Technical support background with Microsoft Windows Operating systems
- Supervisory experience in technical customer service
- Familiarity with desktop imaging tools and updating processes (SCCM)
- Knowledge of Active Directory, Windows Group Policies, etc.
- Advanced proficiency in Microsoft Operating Systems and Office Suite
- Experience with remote access technologies like Citrix and VPN
- Expertise in networking technologies and related applications
- Proficiency in Document Management Systems
- Supervise IT support services team
- Ensure timely service delivery and compliance with reporting systems
- Collaborate on Firm wide IT projects and initiatives
- Coordinate with other IT teams for user support
- Analyze and resolve complex technical issues
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IT Supervisor - San Francisco, United States - Akkodis
![Akkodis background](https://contents.bebee.com/companies/us/akkodis/background-T2s0w.png)
Description
Akkodis is collaborating with a worldwide legal firm specialized in providing legal services to various sectors such as finance, real estate, technology, and life sciences. Presently, they are on the lookout for an IT Supervisor for a full-time, permanent position. This opportunity is based in San Francisco, CA.
Overview:
Requirements:
Additional Skills:
Responsibilities:
Benefits:
Medical, dental, vision, life and disability insurance, commuter benefits, and 401K plan. Various leave options including Paid Sick Leave and Holiday pay. Disclaimer: Benefits may vary for certain roles.
Equal Opportunity Employer/Veterans/Disabled
The Company is an equal opportunity employer and welcomes applicants with diverse backgrounds.