- Collaborate with Tier I support, other Infrastructure and Application teams, and manage escalating challenges to higher-level Specialists when needed.
- Oversee the scope, schedule, and quality of performance of IT project teams.
- Manage Infrastructure supporting applications and systems within the customer's multi-faceted network infrastructure, spanning multiple platforms residing on multiple technological enclaves.
- Assess and mitigate risks.
- Provide second-level support for Windows server and desktop operating system issues.
- Provide second-level support for various Unix/Linux operating system issues.
- Manage and maintain on-premises storage platform hardware and software.
- Manage and maintain on-premises blade server infrastructure hardware and software.
- Manage and maintain on-premises hypervisor server infrastructure software.
- Manage and maintain Azure Cloud IaaS and hypervisor software.
- Manage on-premises and Cloud backups and backup infrastructure.
- Manage and maintain Oracle and SQL databases on-premises, in Azure and Oracle Cloud.
- Manage and maintain middle-tier environment working with Application teams.
- Implement and manage Entra AD Connect for directory synchronization and integration purposes.
- Stay updated on IT trends and security standards.
- Ability to manage skilled, highly productive teams.
- Experience coaching, mentoring, and developing talent.
- Experience managing by metrics, producing and presenting team progress against delivery requirements.
- Ability to organize, prioritize, and manage team workloads while working towards overall goals and commitments.
- Proficiency in administering and supporting Windows Server, Windows Desktop, and Linux/Unix operating systems.
- Experience with Infrastructure as a Service (IaaS) solutions, hypervisor technologies, and server infrastructure management.
- Proficiency in administering and supporting SQL and Oracle databases.
- Experience in administering and supporting Oracle Cloud services.
- Expertise in implementing and managing backup solutions and knowledge of Storage Area Network (SAN) infrastructure.
- Experience implementing and managing secure file transfer solutions for sensitive data and overseeing the middle-tier of the organization's IT architecture.
- Ability to work effectively independently and in a team environment.
- Must be flexible with work schedule during surge periods of support.
- Proficiency in explaining complex policies and protocols in simple terms.
- Strong analytical and problem-solving skills to develop viable solutions.
- Good interpersonal and communication skills (verbal and written).
- Bachelor's degree and 12 years of experience in IT Infrastructure systems and Applications; or
- Graduate degree and 10 years of related experience.
- Any of the following - Advanced Microsoft, RedHat, CompTIA Security+
- Updated resume including MM/YYYY for each employer.
- Best times/dates to interview (plus phone # you can best be contacted at).
- Availability to start once given formal offers.
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IT Infrastructure Platform Manager - Washington, United States - Summit Technologies
Description
Summit Technologies, Inc. is looking for an IT Infrastructure Platform Manager to join our team supporting a government agency. You will be responsible for ensuring the seamless operation, security, and efficiency of the organization's server, desktop, database, storage, and backup IT infrastructure. This is a hybrid role based in Washington, DC.Duties and Responsibilities: